Customer Services jobs

Overview
We are seeking a dedicated and organized Dental Receptionist to join our dynamic team. The ideal candidate will serve as the first point of contact for patients, ensuring a welcoming and efficient experience in our dental office. This role requires excellent communication skills, attention to detail, and a strong understanding of medical terminology and office procedures.

This role is for a Lead receptionist. Please only apply if you have a minimum 1years of experience in dentistry.

Responsibilities

• Greet patients warmly and manage the front desk operations.
• Schedule appointments and confirm patient visits using electronic medical records.
• Handle incoming phone calls, addressing inquiries and providing information about services.
• Maintain accurate patient records and manage insurance verification processes.
• Assist with billing and payment processing while ensuring confidentiality of patient information.
• Collaborate with dental staff to ensure smooth patient flow and efficient office operations.
• Keep the reception area organized and stocked with necessary supplies.

Skills

• Proficiency in office management and front desk operations.
• Poses Leadership to lead the reception team.
• Familiarity with medical terminology relevant to dental practices.
• Experience with Tracker or similar dental software is preferred.
• Knowledge of electronic medical records systems such as Epic is a plus.
• Strong administrative skills, including data entry and record keeping.
• Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
• Ability to operate phone systems efficiently.

Join us in providing exceptional care to our patients while contributing to a positive work environment!

Job Type: Full-time

Pay: $24.00-$30.00 per hour

Benefits:

• Dental care

Work Location: In person