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Customer Service Representative jobs in Maple, ON

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    • Previous experience in customer service or sales is preferred but not required.
    • Utilize data entry skills to maintain accurate records of customer interactions…
    • View all CFS Wealth Management jobs - Vaughan jobs
    • Salary Search: Customer Service Representative salaries in Vaughan, ON
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    • You must be legally allowed to work in Canada (have a valid SIN, Student, or Work Permit).
    • Through paid online training, you will build your customer service…
    • This role involves handling inbound inquiries, processing orders, resolving issues, claims and ensuring customer satisfaction.
    • Minimum 3 years of office administration/customer service experience.
    • Handle inbound and outbound customer calls in a professional and courteous manner.
    • 1+ years of experience in customer service or sales mandatory.
    • Triage problems from our community and own issue resolution, escalating to designated team(s)…
    • Provide outstanding customer service answering general inquiries at the airport.
    • Minimum one (1) year of customer service experience.
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    • A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
    • Grow existing customer accounts through exceptional customer service and effective retention strategies.
    • 1 year of customer service experience (Asset).
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    • Deliver exceptional customer service on every interaction.
    • Minimum 1+ years of customer service experience in a fast-paced environment.
    • Demonstrated ability to own an issue and drive to resolution.
    • Field large volumes of inbound calls and chats and ensure best-in-class service standards, while…
    • Provide superior customer service in a friendly and knowledgeable manner.
    • Attend and manage customers in an orderly manner in branch lobby for better customer…
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    • Minimum 1 years of customer service in an office environment.
    • Excellent problem-solving skills with the ability to provide helpful solutions to customer issues.
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    • Excellent customer service and relationship management skills are required.
    • Previous customer service experience in retail, hotel, restaurant, grocery, or drug…
    • Required: Strong customer service, communication, data entry, and analysis skills to understand inquiries, document interactions, and provide accurate support.
    • Maintain strong customer relationships and ensure a high level of customer satisfaction.
    • Experience in customer service, after-sales support, or order…
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Job Post Details

Customer Service Representative
CFS Wealth Management
Vaughan, ON
•
Hybrid work
$40,000–$75,000 a year
Part-time, Full-time
Apply now

Job details

$40,000–$75,000 a year
Profit sharing, Casual dress, Work from home, Company events, Flexible schedule
Part-time, Full-time
Hybrid work in Vaughan, ON

Full job description

At CFS Wealth Management Inc. we proudly offer proven financial strategies to create, build, protect and transfer your wealth.

Our objective is to guide our clients, no matter where the starting point may be, to achieving their goals moving forward. First, we will spend time getting to know them with an emphasis on both their short-term and long-term goals and dreams. With this information in mind, we will lay out a blueprint of easy-to-follow steps to achieve these goals and we will stand by them throughout the process.

We are looking for professionals to help us carry our mission forward, help meet the high demand for financial education in todays society.

Responsibilities

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Analyze customer needs and provide appropriate solutions or escalate issues as necessary.
  • Communicate effectively with customers to ensure understanding of their concerns and provide clear information.
  • Utilize data entry skills to maintain accurate records of customer interactions and transactions.
  • Engage in upselling opportunities by identifying additional products or services that may benefit the customer.
  • Maintain a high level of phone etiquette while interacting with customers.
  • Collaborate with team members to improve processes and enhance overall customer satisfaction.

Qualifications

  • Previous experience in customer service or sales is preferred but not required.
  • Strong analytical skills to assess customer needs and provide effective solutions.
  • Excellent communication skills in English.
  • Proficiency in data entry with attention to detail.
  • Ability to handle challenging situations with professionalism and empathy.
  • A positive attitude and a willingness to learn new skills.
  • Familiarity with upselling techniques is a plus.

Join our team and contribute to creating an outstanding experience for our customers!

Job Types: Full-time, Part-time

Pay: $40,000.00-$75,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Flexible schedule
  • Profit sharing
  • Work from home

Education:

  • Secondary School (required)

Experience:

  • Customer service: 1 year (preferred)

Work Location: Hybrid remote in Vaughan, ON

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