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Customer Service Representative jobs in Maple, ON

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    • You must be legally allowed to work in Canada (have a valid SIN, Student, or Work Permit).
    • Through paid online training, you will build your customer service…
    • View all LCBO jobs - Maple jobs - Customer Service Representative jobs in Maple, ON
    • Salary Search: Holiday Customer Service Representative (Fixed Term) salaries in Maple, ON
    • 1+ years of experience in customer service or sales mandatory.
    • Triage problems from our community and own issue resolution, escalating to designated team(s)…
    • Previous experience in customer service or sales is preferred but not required.
    • Utilize data entry skills to maintain accurate records of customer interactions…
    • Customer service: 1 year (preferred).
    • Relate to a broad and varied customer base.
    • Communicate and inform customer of options/promotions/etc.
    • This role involves handling inbound inquiries, processing orders, resolving issues, claims and ensuring customer satisfaction.
    • Our customer service team supports customers and sales representatives by processing orders accurately and providing reliable service in French and English.
    • Respond to and professionally manage customer inquiries.
    • Conduct weekly telephone outreach to ensure customer product needs are met.
    • Respond to clients quickly with a strong service mindset.
    • Manage and service a book of personal lines house accounts.
    • What You’ll Be Doing*.
    • Provide quality customer service to new and existing clients;
    • Minimum of one years of customer service or cashier experience.
    • A higher degree is an asset;
    • Answer inbound telephone enquiries on federal programs and services.
    • Deliver a first class caller experience as a representative of the federal government.
    • 2+ years of experience in a customer service focused role.
    • Validate customer orders by verifying price, UPC and quantity.
    • Review and process EDI orders into GP.
    • Hands-on experience in customer service, communication, sales, and relationship building.
    • Stay current on products, services, promotions, and customer service…
    • Since 1968, Kampen has been a family-owned premium residential appliance business completely focused on customer service excellence.
    • Partnering with others within the customer service department and other areas to resolve issues such as claims processing, troubleshooting and product ordering…
    • Experience in a call centre, customer service, or sales role.
    • Update customer information accurately in our CRM.
    • Customer service: 3 years (preferred).
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Job Post Details

Holiday Customer Service Representative (Fixed Term)
LCBO
·
3.7
9310 Bathurst St, Maple, ON
$20.82 an hour
Part-time
Apply on company site

Job details

$20.82 an hour
Part-time
8 hour shift, Every Weekend, Day shift
9310 Bathurst St, Maple, ON

Full job description

Location Address:

9310 Bathurst Street, Maple

Salary / Pay: $20.82/hour


Job Posting Description:

At the LCBO, we always have the right spirit! Do you?

IMPORTANT: Candidates only need to apply for one position for cities/towns with multiple locations and job postings.

The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to December 31, 2026. If you are interested in becoming a friendly, helpful go-to expert for customers during the holiday season, this role is a great opportunity to make a positive impact.

Through paid online training, you will build your customer service skills and discover the world of wine, beer, cider and spirits, giving you the confidence to support customers and make their holiday shopping experience memorable.

About the Role:

You will be working on-site. #LI-OnSite
Reporting to the Store Manager, you will:

  • Serve customers using our POS/Cash system, promptly and responsibly, ensuring an outstanding customer experience.

  • Ask for donations as part of our Spirit of Sustainability campaign.

  • Participate in the Customer Experience and Postal Code Survey campaigns.

  • Receive inventory, replenish stock, face-up products on shelves and ensure our store is clean, organized and safe for all.

  • Lift cases of various sizes and weights (up to 40 lbs./18 kg) repeatedly while standing for long periods of time.

About You:

  • Comfortable supporting customers and working effectively with teammates.

  • You must be legally allowed to work in Canada (have a valid SIN, Student, or Work Permit).

  • You must be at least 18 years old.

  • Bilingualism (English and French) is a bonus.

  • Required Availability

  • Friday (5:00 p.m. – Close).

  • Saturday and Sunday (available all day for a 4-to- 8-hour shift).

Holiday Availability:

  • Christmas Day (December 25).

  • Boxing Day (December 26).

  • New Year’s Eve (December 31).

Additional Availability

  • Additional work may be available during the week (Monday – Thursday), based on store needs.

  • Schedules are posted two weeks in advance.

  • Extra shifts may come up on short notice.

Why Join the LCBO?

  • Online learning to support your interests and growth.

  • Future employment opportunities for eligible employees.

  • Employee and Family and Assistance Program.

  • Discounted services, products and tickets to sporting and entertainment events (WorkPerks).

You’ll feel good knowing your work is helping make a difference in communities across Ontario

There is a world of opportunities at the LCBO…

Accommodation

We foster an environment of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please let us know if you need an accommodation.

Thank you for your interest. Only applicants selected for further consideration will be contacted.

Union / Non-Union:

Union

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