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Customer Service Representative jobs in Alberta

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Job Post Details

Entry-Level Customer Service Sales Representative
Confidential
Calgary, AB
$39,700–$65,000 a year
Full-time
Apply now

Job details

$39,700–$65,000 a year
Paid time off, Casual dress, Company events, On-site parking
Full-time
Calgary, AB

Full job description

Overview

We are seeking an enthusiastic Entry-Level Customer Service Sales Representative to join our dynamic team. This role offers an excellent opportunity for individuals interested in developing their sales and customer service skills within a fast-paced environment. The ideal candidate will be eager to learn, possess strong communication skills, and have a passion for building relationships with clients. Bilingual abilities in Spanish are a plus, and experience with technology sales, Salesforce, or inside sales is preferred. This position provides valuable experience in B2B sales, marketing, and business development, making it an ideal stepping stone for a career in sales or customer relations.

Responsibilities

  • Engage with potential and existing clients via telemarketing and other communication channels to promote products and services
  • Conduct business-to-business (B2B) sales calls to identify client needs and present tailored solutions
  • Build and maintain strong customer relationships through effective communication and follow-up
  • Assist in marketing efforts by promoting company offerings and participating in outreach campaigns
  • Utilize Salesforce or other CRM tools to track leads, opportunities, and customer interactions
  • Support business development initiatives by identifying new sales opportunities and markets
  • Collaborate with team members to achieve sales targets and improve overall customer satisfaction
  • Provide excellent customer service by addressing inquiries, resolving issues, and ensuring client retention

Requirements

  • Strong communication skills in English
  • Basic understanding of sales techniques such as negotiation and inside sales strategies
  • Experience or familiarity with B2B sales, telemarketing, or technology sales is advantageous
  • Knowledge of Salesforce or similar CRM platforms is preferred but not required; willingness to learn is essential
  • Customer service experience is highly valued, demonstrating the ability to engage positively with clients
  • Ability to work effectively in a team environment with a proactive attitude
  • Strong organizational skills and the ability to manage multiple priorities simultaneously
  • Willingness to learn about marketing, business development, and technical sales concepts
  • Must be able to communicate clearly and professionally both verbally and in writing

Pay: $39,700.00-$65,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • On-site parking
  • Paid time off

Work Location: In person

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