Skip to main content
Post your resume and find your next job on Indeed!

Customer Service Representative jobs in Alberta

Sort by: -
    • Identify the customer’s needs through customer contact.
    • Validating customer information, and requests.
    • Maintaining timely problem resolution and high levels of…
    • View all NTT Ltd jobs - Calgary jobs - Customer Service Representative jobs in Calgary, AB
    • Salary Search: Remote Customer Service Representative salaries in Calgary, AB
    • See popular questions & answers about NTT Ltd
    • Previous customer service or administrative experience is preferred.
    • Provide prompt, accurate, and courteous customer service.
    • Order processing and data entry.
    • Provide exceptional guest service and answer menu questions.
    • Wages start at $17 per hour and in-stores also get shared tips with all in-store staff.
    • Canadian Tire Canmore is looking for a full time customer service representative.
    • Processes customer purchases efficiently, following standardized procedures.
    • The Customer Service Representative will be responsible for responding to existing dealer inquiries and ensuring the highest level of customer service.
    • Professional level customer service skills.
    • Enter and process customer orders.
    • Customer service: 2 years (preferred).
    • The position reports to Order Manager.
    • Deliver excellent customer service by building rapport and proactively following up with clients.
    • This role is critical to maintaining Inland Industrial’s…
    • Deal and follow through on customer inquiries and complaints.
    • You would be responsible for providing customer assistance in accordance with the position…
    • Must be reliable as dispatch is the heartbeat of our service department.
    • We are a full service mechanical company offering Plumbing, HVAC, Gasfitting and…
    • Monitoring customer service email and live chat.
    • Strong customer service and problem-solving skills.
    • Previous experience in *transportation, freight, logistics…
    • 2 years of experience in a customer service role.
    • Exemplary customer service skills, analytics and problem- solving skills.
    • Minimum of 18 years of age.
    • Promote customer loyalty by providing exceptional customer support.
    • Respond to customer inquiries and offer solutions in a courteous and professional manner.
  • View similar jobs with this employer
    • Customer service: 1 year (preferred).
    • Job Types: Full-time, Permanent.
    • Automotive maintenance: 1 year (preferred).
    • A strong communicator with excellent customer service skills.
    • Work with the team to ensure every customer receives outstanding service.
    • As a member of our team, you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and…
Get email updates for the latest Customer Service Representative jobs in Alberta

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

front desk receptionist
sales representative
financial service representative
customer service work from home
service advisor
service truck

Career Resources:

Job Post Details

NTT Ltd logo
Remote Customer Service Representative
NTT Ltd
·
3.5
Calgary, AB
•
Remote
$19.11–$21.17 an hour
Full-time
Apply on company site

Job details

$19.11–$21.17 an hour
Vision care, Dental care, Employee assistance program, RRSP
Full-time
Weekends as needed, Rotating shift, Evening shift
Remote in Calgary, AB

Full job description

Req ID:  388388 

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.

A Career at NTT DATA Means:
  • Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
  • Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
  • Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
  • Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
What else does NTT DATA Offer? We’re glad you asked!

  • All equipment required for you to be successful in your role
  • Virtual paid training
  • Comprehensive benefits package (medical, vision, and dental)
  • Employee Assistance Program
  • RRSP program options
  • Short- and Long-Term Disability options
  • Rewards and Recognition programs
  • Internal career advancement opportunities
Position Overview:
The successful candidates will be responsible for the membership experience through providing best in class credit card support and services. The Customer Service Specialist will be a valued member of the Credit Card Contact Centre team and will report into a Team Leader.

Position: Customer Service Representative

Position Status: Full time – Work from Home

Hours of Work: Monday – Sunday, 7am-11pm EST (Rotational Shifts)

Location: Alberta, Manitoba, New Brunswick, and Nova Scotia

Rate of Pay: $19.11/Hr (English) - $21.17/Hr Bilingual (English/French)

Responsibilities:
  • Manage incoming phone inquiries and requests from cardholders and financial institution partners which include, but not limited to general inquires, secure code, website support, points/rewards programs, card applications, sales, escalations, retention, activation's, balance inquiry.
  • Responsible for introducing and promoting new services in a business development capacity.
  • Maintaining timely problem resolution and high levels of customer satisfaction.
  • Validating customer information, and requests. Identify the customer’s needs through customer contact.
  • Analyze information presented by the caller to process next step according to the nature of the inquiry.
  • Remain current on program information and business initiatives, as well as corporate products and processes.
  • Identify and resolve complaints while influencing the situation to achieve a mutually satisfactory solution ensuring the escalation process is followed as necessary.
  • Accurately complete appropriate documentation for required transactions.
  • End call by completing necessary actions to fulfill customer requests.
  • Other duties as required.
Requirements:
  • Excellent communication skills in English (French considered an asset).
  • Previous sales experience considered an asset.
  • Demonstrated analytical and problem-solving skills.
  • Proficient in Microsoft Suite Applications
  • Positive attitude and demonstrated ability to get along with others.
  • Professional telephone manner and literacy required.
  • Minimum of 3 months Customer Service experience
  • Credit/debit card processing and financial institution operations experience preferred.
  • Ability to offer products and services that align with customer profile and needs.
  • Align with the credit union philosophy of “people helping people” and the company’s core values: People Matter, Collaborate for Results, Ownership Perspective and Embrace Change.
  • Available for all required shifts, including evenings and weekends.
Working From Home Requirements:
  • High Speed internet with a minimum 30mb/s download and 10mb/s upload speeds (No Satellite Internet)
  • A physical space where you can fit your PC and Monitor near a router or modem that is private and free of distraction.
  • You must be connected via Ethernet port and not by Wi-Fi.
  • Ability to download and use the Google Authenticator app.
  • Must have IOS 11 or Android version 10 (or newer).
This job posting is for future vacancies. Applications are screened with AI technology and reviewed by NTT DATA recruiters.

#BIND

Inclusion. Belonging.

Unleashing the power of being unique.

We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

At NTT DATA what you do matters. Because here YOU can.
Let Employers Find YouUpload Your Resume