Skip to main content
Post your resume and find your next job on Indeed!

Customer Service Representative New jobs

Sort by: -
    • Proven ability to provide outstanding customer service.
    • Customer service: 3 years (preferred).
    • Provide exceptional customer service to clients in person, by…
  • View similar jobs with this employer
    • Service Orientation: Builds customer confidence, ensures commitments to customers are met, clearly communicates requirements internally; continuously searches…
    • 3-5 years of experience with customer service.
    • Build and maintain sustainable relationships with customers and vendors and collaborate with internal/external…
    • Provide excellent customer service by addressing client inquiries promptly and professionally.
    • As a vital part of our sales force, you will contribute to…
    • Cross train planners on basics of customer service for release-based automotive customers (existing products and new products after launch phase is complete).
    • This is not an entry-level customer service role.
    • Supporting and protecting service levels.
    • Help uncover and address service concerns before they escalate.
    • Exceptional customer service and verbal communication skills.
    • Establish strong customer relations with both internal and external customers.
    • Provide exceptional service and support to office operations when needed.
    • Manage orders and guide customers seamlessly through the full sales cycle.
    • Stay informed of new products and services to support customer needs.
    • Identify and develop new business opportunities to drive sales growth.
    • Provide excellent customer service and automotive parts knowledge while meeting the needs of all telephone and walk-in customers.
    • Excellent interpersonal, communication (verbal & written English) and customer service skills.
    • Problem solving skills in order to resolve customer issues.
    • Makes customer satisfaction a department priority, ensuring that service and parts personnel are courteous and respectful in their interaction with customers.
    • You can close deals while keeping customer satisfaction at the forefront.
    • Create Opportunity: Proactively generate new business through networking, relationship…
    • Strong customer service orientation: active listening, proactivity, and a constant focus on client satisfaction.
    • Type of employment : Permanent Full Time*.
    • Facilitate training and knowledge transfer for new project resources, as needed;
    • Use Customer Relationship Management systems (CRM) for reporting, maintaining…
Get e-mail updates for the latest Customer Service Representative New jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Career Resources:

Job Post Details

Customer Service Representative - job post

AA Munro Insurance Brokers
Greenwich, NS
$45,000–$55,000 a year - Permanent, Full-time

Job details

Pay

  • $45,000–$55,000 a year

Job type

  • Permanent
  • Full-time

Location

Greenwich, NS

Benefits

Pulled from the full job description

  • Paid time off
  • RRSP match
  • Extended health care
  • On-site parking

Full job description

Customer Service Representative – Greenwich Office

AA Munro Insurance is seeking a motivated and customer-focused Customer Service Representative (CSR) to join our Greenwich office. This is an excellent opportunity for an individual who enjoys helping people, thrives in a fast-paced environment, and is looking to build a long-term career in the insurance industry.

As a CSR, you will play a key role in delivering exceptional service to our clients while supporting our sales and service teams. The ideal candidate is a self-starter with strong communication skills, attention to detail, and the ability to manage multiple priorities while maintaining a positive, professional attitude.

Key Responsibilities

  • Provide exceptional customer service to clients in person, by telephone, and through email correspondence.
  • Respond to client inquiries regarding personal insurance products, coverage options, billing, and claims processes.
  • Process policy changes, endorsements, renewals, cancellations, and reinstatements accurately and efficiently.
  • Review insurance needs with clients and identify opportunities to recommend additional products and coverage solutions.
  • Prepare insurance quotes and assist with the sale of new personal lines policies.
  • Maintain accurate client records and documentation within the Applied Epic Broker Management System.
  • Enter data, update policy information, and ensure files are complete and compliant with company and insurer requirements.
  • Work closely with insurance carriers to secure quotes, process transactions, and resolve client concerns.
  • Assist with retention efforts by proactively contacting clients and ensuring renewal business is retained whenever possible.
  • Support branch goals and contribute to a positive, team-oriented workplace culture.
  • Stay current on insurance products, underwriting guidelines, and industry trends through ongoing training and development.

Qualifications & Skills

  • Personal Lines Insurance experience is considered a strong asset.
  • Experience using the Applied Epic Broker Management System (EPIC) is preferred.
  • Licensed or willing to obtain a General Insurance licence.
  • Strong verbal and written communication skills.
  • Proven ability to provide outstanding customer service.
  • Sales-oriented mindset with the ability to identify client needs and recommend appropriate solutions.
  • Strong organisational skills and attention to detail.
  • Ability to multitask and prioritise effectively in a fast-paced environment.
  • Proficient with Microsoft Office applications and general computer systems.
  • Positive attitude, strong work ethic, and commitment to teamwork.

Why AA Munro Insurance?

For over 80 years, AA Munro Insurance has proudly served Atlantic Canadians with trusted insurance advice and exceptional customer service. We are an innovative and growing brokerage that combines a people-first culture with a performance-focused approach. We are committed to supporting our employees through training, development opportunities, and a collaborative team environment where you can build a rewarding career.

If you enjoy helping people, thrive in a customer-focused environment, and are interested in building a career with one of Atlantic Canada's leading independent insurance brokerages, we encourage you to apply today.

Job Types: Full-time, Permanent

Pay: $45,000.00-$55,000.00 per year

Benefits:

  • Extended health care
  • On-site parking
  • Paid time off
  • RRSP match

Education:

  • Secondary School (preferred)

Experience:

  • General Insurance: 1 year (preferred)
  • customer service: 3 years (preferred)

Licence/Certification:

  • General Insurance License (preferred)

Work Location: In person

Let Employers Find YouUpload Your Resume