Customer Service Manager jobs in Quebec

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Unilingual English Customer Service Representative
Teleperformance Canada 3,444 reviews - Montréal, QC
The Customer Service Representative is the first line of contact for our clients customers. Problem solve to help customers resolve issues on first call....
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Sponsored by Teleperformance Canada - 20 hours ago
QA Supervisor
Kronos Incorporated 36 reviews - Montréal, QC
Work closely with Scrum Masters, Development Managers and / or Program Managers. Tens of thousands of organizations in more than 100 countries — including more...
Sponsored by Kronos Incorporated - 30+ days ago

Assistant Manager - Operations and Customer Experience

Rona 109 reviews - Brossard, QC
Be visibile, involved and interact with customers and employees; The responisbilities of the Assistant Manager - Operations and Customer Experience are:....

Manager, Customer Experience Delivery

Moneris Solutions 28 reviews - Montréal, QC
5-10 years of experience in customer service or a call centre environment. This includes accountability for the planning, prioritization and day to day...

Team Manager, Customer Experience Delivery

Moneris Solutions 28 reviews - Montréal, QC
O Delivering on Call Centre KPIs consistently and ethically - Average Handle Time, Schedule compliance, agent yield, Service Levels, Average Speed of Answer,...

Manager Customer Service

TD Bank 1,177 reviews - Quebec City, QC - +1 location
The role will lead, coach and develop employees toward achieving business, professional and personal development objectives, and is responsible for scheduling...

Front Line Manager - Customer Service

Capital One 1,959 reviews - Montréal, QC
As a key member of the Capital One Operations team, the selected candidate will lead a team of 15 Customer Service Representatives in the Downtown Montreal Call...

CRC Site Performance Manager - NESPRESSO CANADA

Nestlé 1,418 reviews - Montréal, QC
8-10 years of relevant call center management. Relevant experience managing Customer Service Supervisors. To head up and motivate the team, train its members...

Customer Service Manager – Employee Reliability - Montreal

Air Canada 192 reviews - Dorval, QC
Customer Service Management. Identifies employees who are abusing attendance programs and provide coaching and counseling in an effort to reduce absenteeism...

Team Manager, Customer Monitoring Center - Montreal

Tyco 363 reviews - Montréal, QC
We are currently looking for a Team Manager, Customer Monitoring Center to join our Montreal office. With over two million customers in the US and Canada, Tyco...

Social Service Officer

Kativik School Board 5 reviews - Quebec City, QC
Under the supervision of the Nunavimmi Pigiursavik Center residence manager, the social service officer works closely with the Residence and Training center...

Cornerstone Senior Customer Service Manager

AstraZeneca 380 reviews - Quebec City, QC
Lead and inspire a National team of Customer Service Representatives. Senior Customer Service Manager. Monitor CSR performance metrics (Call targets and...
Practice Manager
Sun Life Financial 219 reviews - Montréal, QC
Experienced in Talent Management – recruitment and selection, performance management, performance development and coaching, reward and recognition....
Sponsored by Sun Life Financial - 30+ days ago
Area Sales Manager – Home Office Based (Montréal, QC)
Duties at the distributor level must have included selling in new product, handling pricing situations and training distributor sales representatives through...
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Sponsored by DART CANADA INC. - 9 days ago
Customer Service Coordinator
TJX Canada 57 reviews - Montréal, QC
Provide weekly updates on objectives and identify any issues or opportunities pertaining to customer service, service area compliance, and service area...
Sponsored by TJX Canada - 19 hours ago

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Company with Customer Service Manager jobs
36 reviews
Kronos is the global leader in delivering workforce management solutions in the cloud with customers in diverse industries worldwide.