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    • This role involves customer service, bagged feed sales, assisting dispatch, and general office administration.
    • Job Type:* Full-Time – Maternity Leave Coverage.
    • Provide exceptional customer service while resolving customer inquiries and concerns.
    • The Service Administrator plays a key role in supporting service…
    • 1-3+ years of customer service, customer experience, customer support, order management, or administrative coordination experience.
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    • Working knowledge of Microsoft 365 and field service management software.
    • Respond to after-hours service calls and coordinate emergency dispatches when required…
    • A passion for creating a positive customer experience.
    • 3-5 years of experience scheduling and dispatching field service.
    • This role is a full-time position.
    • The coordinator is expected to build and maintain quality customer relationships.
    • Provide quality customer service to our external and internal customers.
    • The position supports the development, monitoring, and analysis of annual operating and capital budgets and forecasts and assesses the financial impacts of…
  • View similar jobs with this employer
    • Working knowledge of Microsoft 365 and field service management software.
    • Respond to after-hours service calls and coordinate emergency dispatches when required…
  • View similar jobs with this employer
    • The incumbent addresses contract management risks within delegated authority, complies with service line requirements, and integrates activities with site teams…
    • This position collaborates cross functionally with the account, field sales, brand, supply chain, warehouse & customer service.
    • Handle customer and user requests, including first-level technical support and post-sales service coordination.
    • Valid travel documents are mandatory.
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    • The incumbent addresses contract management risks within delegated authority, complies with service line requirements, and integrates activities with site teams…
    • 2–5 years of experience in a sales support, inside sales, customer service, or coordinator role.
    • Follow up promptly on customer concerns and coordinate with…
    • Receive product or service problems by entering the information in the customer complaint form.
    • Maintain customer records by updating account information.
    • Excellent interpersonal, communication and customer-service skills.
    • Reporting to the Deputy Clerk, the Recreation and Administrative Services Coordinator is…
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Job Post Details

Customer Service Coordinator – Agricultural Bag Feed & Dispatch Support
Burgessville Grain & Feed Inc.
·
3.2
Burgessville, ON
$45,000–$65,000 a year
Full-time
Apply now

Job details

$45,000–$65,000 a year
Full-time
Burgessville, ON

Full job description

Customer Service Coordinator

Burgessville Grain & Feed Inc.

Job Type: Full-Time – Maternity Leave Coverage

Location: Burgessville, Ontario

Job Description

Burgessville Grain & Feed Inc. is a family-owned and operated agricultural business proudly serving Ontario's livestock producers with quality feed products, grains, and commodities.

We are looking for a friendly, organized, and motivated Customer Service Coordinator to join our team for a full-time maternity leave coverage position.

This role involves customer service, bagged feed sales, assisting dispatch, and general office administration. The ideal candidate is a strong communicator who enjoys working with customers and thrives in a busy, team-oriented environment.

Key Responsibilities

Customer Service & Bagged Feed Sales

  • Answer calls, emails, and assist customers with inquiries.
  • Handle bagged feed sales, orders, pricing, and product information.
  • Process orders, invoices, and coordinate pickups and deliveries.
  • Maintain customer relationships and assist with inventory records.

Dispatch Support

  • Assist with daily truck scheduling and delivery coordination.
  • Communicate with drivers, customers, and suppliers.
  • Prepare transportation and cross-border documentation.
  • Support dispatch with daily operational needs.

Office Administration & Communications

  • Maintain customer records and general office documentation.
  • Prepare quarterly customer and employee newsletters.
  • Manage company social media posts, promotions, and updates.
  • Assist with general administrative duties as required.

Qualifications

  • Agricultural background or livestock feed knowledge preferred.
  • Customer service, sales, or office experience an asset.
  • Strong communication, organization, and multitasking skills.
  • Proficient in Microsoft Word, Excel, and general computer applications.
  • Social media and newsletter experience an asset.
  • Dispatch, trucking, or QuickBooks experience an asset.
  • Positive attitude, attention to detail, and ability to work independently or as part of a team.

What We Offer

  • Competitive wages based on experience.
  • Benefits package.
  • Friendly, family-oriented work environment.
  • Opportunity to gain experience in a growing agricultural business.

Join the BGF Team!

If you enjoy working with customers, have an interest in agriculture, and are looking for a rewarding opportunity, we'd love to hear from you!

To Apply: Submit your resume and cover letter through email.

accounting@bgfinc.ca.

Website: www.burgessville.ca

Pay: $45,000.00-$65,000.00 per year

Work Location: In person

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