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    • Exceptional communication, interpersonal, conflict resolution, and customer service skills.
    • Act as customer liaison, resolving customer problems and selling…
    • Customer service: 1 year (preferred).
    • Relate to a broad and varied customer base.
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    • Strong customer service and communication skills.
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    • Experience in a fast-paced customer service environment.
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Customer Service Administrator
Orkin Canada Corp.
 (part of Rollins)
·
3.0
Vancouver Island, BC
From $900 a week
Permanent, Full-time
Apply on company site

Job details

From $900 a week
Tuition reimbursement, Employee stock purchase plan, Paid time off, Vision care, Dental care, Life insurance, Employee assistance program, Disability insurance
Permanent, Full-time
Vancouver Island, BC

Full job description

COME BE PART OF A DYNAMIC TEAM WHERE YOU CAN SHOWCASE YOUR SKILLS WHILE GAINING INSIGHTFUL KNOWLEDGE AND SKILLS!

What makes a great ORKIN Customer Service Administrator?

ORKIN Customer Service Administrators are often responding to customer questions while supporting the branch’s administrative needs. To be successful with us means you likely possess the following qualities.

  • You thrive in fast paced environments
  • You enjoy educating and advising customers on process and next steps
  • Your ability to communicate clearly to a variety of individuals is unmatched, people just open up to you!
  • You have a knack for details; nothing gets past you!
  • You have worked in sales or service industries.

What can you expect on a typical day as a Customer Service Representative?

ORKIN Customer Service Administrators are our brand ambassadors who complete a number of activities on a day-to-day basis. One thing is for sure, there is never a “typical” day with us, every day presents challenges our Customer Service Administrator’s love to tackle. Your day may consist of

  • Process paperwork
  • Reconcile customer accounts, and answer any customers billing questions
  • resolve any customer accounts receivable issues and collect on delinquent accounts
  • Act as customer liaison, resolving customer problems and selling products and services based on the customers’ needs.
  • Update internal system
  • Other duties as assigned by management

What do you need to qualify?

  • High school diploma or GED required
  • Office administration experience
  • A certificate or diploma in a related field preferred
  • Exceptional communication, interpersonal, conflict resolution, and customer service skills
  • Must be computer literate with an intimate knowledge of Microsoft office (Word, Excel, and Outlook)
  • Ability to work under pressure while ensuring close attention detail
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally
  • Will have to undergo a criminal background check; complete a personality survey; and sign a non-solicitation agreement; as part of the interview process

ORKIN Incentives, What’s in it for YOU?

  • Competitive Salary starting at $900/week PLUS bonuses!
  • Employer-supported pension plan.
  • Benefits - Including health, dental, vision, life Insurance coverage
  • Stock Purchasing Plan
  • Dependent Education Allowance Program
  • Career Advancement
  • Referral bonuses
  • Company events

And more!

As part of the application process, please fill out the culture index survey using this link: https://surveys.cultureindex.com/s/5tfgNLRsBz/44781

Orkin Canada is an equal opportunity employer and is committed to employment equity. Accommodations are available on request for candidates taking part in all aspects of the selection process.

This is for a current vacancy.

AI-enabled tools may be used in the candidate screening and/or assessment process for this position. These tools may be used to identify relevant qualifications, skills, and experience related to this role. All hiring decisions are made by the hiring manager, and AI tools are only used as a supplementary tool.

Job Types: Full-time, Permanent

Pay: From $900.00 per week

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Employee stock purchase plan
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Tuition reimbursement
  • Vision care

Education:

  • Secondary School (required)

Experience:

  • Customer service: 1 year (required)
  • Administrative: 1 year (required)

Work Location: In person

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