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Customer Service Billing Representative jobs

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    • Exceptional phone etiquette and customer service abilities.
    • The ideal candidate will be responsible for managing billing processes, ensuring accurate account…
    • Analyze billing trends and provide insights to improve billing processes.
    • Communicate with clients or customers to address billing inquiries and resolve issues.
    • Prepares, reviews and process customer billing for transportation services.
    • Strong customer service orientation with the ability to resolve issues…
    • Proven experience in billing, collections, and/or customer service.
    • Accurately receive and apply payments to customer accounts.
    • Job Types: Full-time, Permanent.
    • Investigate and resolve customer queries.
    • Collaborate with Sales, Dispatch and customers to resolve account discrepancies.
    • Job Types: Full-time, Permanent.
    • Excellent communication and customer service abilities.
    • Respond promptly to customer inquiries related to billing and shipping.
    • Reconcile discrepancies and resolve client billing inquiries promptly.
    • Maintain and update billing records in the accounting system.
    • Maintain clear and accurate documentation within billing systems.
    • Apply diagnostic and procedure codes while ensuring compliance with billing guidelines.
    • Verify and adjust customer and carrier rates as needed.
    • Fondée en 1989, notre entreprise est un fournisseur de services de logistique tierce partie de confiance…
    • Excellent customer service skills (friendly, courteous and helpful).
    • At least 2 to 3 years of sales support or customer service experience.
    • Maintaining a fulsome billing process that includes:
    • Proficiency in various accounting and billing software, experience with Acumin considered an asset.
    • Breakeven is 3.5X monthly salary.
    • Casual dress code if you’re at home, business casual if you’re in the office.
    • You have good computer skills and can multitask.
    • Provide customer support for clients, hospitals, personal care homes, and any other entities if they have any questions, complaints, or compliments.
    • Assist with customer billing and invoicing.
    • Investigate and resolve billing discrepancies and customer concerns.
    • Administer Moneris, DNB, and Equifax accounts.
    • Communicating with customers to answer billing questions.
    • Maintaining client relationships and providing customer service to ensure timely payment of invoices.
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Job Post Details

Billing Coordinator - job post

Highway Motor Freight Ltd
Winnipeg, MB
$40,242.32–$67,965.93 a year - Permanent, Full-time

Job details

Pay

  • $40,242.32–$67,965.93 a year

Job type

  • Permanent
  • Full-time

Location

Winnipeg, MB

Benefits

Pulled from the full job description

  • Dental care
  • On-site parking

Full job description

Job Summary

We are seeking a detail-oriented and organized Billing Coordinator to join our financial services team. The ideal candidate will be responsible for managing billing processes, ensuring accurate account reconciliation, and maintaining excellent customer service. This role requires proficiency in accounting software such as QuickBooks, Sage, and PeopleSoft, along with strong data entry and analysis skills. The Billing Coordinator will play a vital role in supporting accounts payable and receivable functions, contributing to the overall financial health of the organization.

Responsibilities

  • Prepare and process invoices using accounting software including QuickBooks, Sage, and PeopleSoft
  • Manage accounts payable and accounts receivable to ensure timely payments and collections
  • Perform account reconciliation to verify accuracy of financial records
  • Conduct account analysis to identify discrepancies or irregularities
  • Maintain accurate bookkeeping records and update data entry systems regularly
  • Communicate effectively with clients and internal teams via phone etiquette and professional customer service skills
  • Negotiate payment terms or resolutions when necessary to optimize cash flow
  • Assist with financial reporting and analysis to support decision-making processes
  • Ensure compliance with company policies and industry standards in all billing activities

Qualifications

  • Proven experience with accounting software such as QuickBooks, Sage, and PeopleSoft
  • Strong knowledge of bookkeeping, accounting principles, and financial analysis
  • Experience managing accounts payable, accounts receivable, and account reconciliation processes
  • Excellent data entry skills with high attention to detail
  • Strong analytical skills for account analysis and problem-solving
  • Effective negotiation skills for resolving billing issues or payment disputes
  • Exceptional phone etiquette and customer service abilities
  • Basic math skills necessary for accurate calculations and financial assessments
  • Ability to work independently while collaborating effectively within a team environment
  • Prior experience in financial services or related fields is preferred but not required

Pay: $40,242.32-$67,965.93 per year

Benefits:

  • Dental care
  • On-site parking

Work Location: In person

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