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Customer Service Associate jobs in New Brunswick

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    • Must have at least 6 months of working experience in the customer service field.
    • You'll provide exceptional technical and customer service support to vehicle…
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    • Educational background in communications, business, and/or customer service sector is a strong asset.
    • Educate, support, and ensure every customer feels valued…
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    • Experience: Sales, customer service, retail, or marketing experience are an asset.
    • Customer Focus: Deliver exceptional customer experiences.
    • Previous experience in retail sales, cashiering, or customer service preferred but not required.
    • This role involves providing excellent customer service,…
    • A minimum of 2 years of dispatch or similar work type experience required.
    • General commercial and residential construction knowledge is an asset.
    • Exceptional customer service and communication skills.
    • Create extraordinary shopping experiences by providing professional sales and service to all customers.
    • Demonstrate high standards of safety and customer service.
    • A strong foundation in sales and customer service.
    • This position offers a base salary plus commission…
    • Must have at least 6 months of working experience in the customer service field.
    • You'll provide exceptional service to vehicle owners addressing concerns about…
    • Customer service: 2 years (required).
    • Customer-oriented mindset with a focus on service quality.
    • Maintain and update customer records and system information to…
    • Must have at least three 3 months of working experience in the customer service field.
    • With empathy and urgency, you'll ensure their safety, pinpoint their…
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    • Exceptional customer service skills with proven ability to close the sale.
    • The Appliance Sales Specialist is focused on assisting customers, assessing customer…
    • Demonstrate high standards of safety and customer service.
    • A strong foundation in sales and customer service.
    • This position offers a base salary plus commission…
    • Create Experience: Turn every interaction into an exceptional experience that earns customer loyalty, repeat business, and referrals.
    • Customer service: 1 year (preferred).
    • We provide world-class service to customers by using the Leon’s Sales Approach to sell the full suite of products and…
    • Provide exceptional customer service that makes everyone feel welcome and valued.
    • Previous retail or customer service experience preferred.
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Foundever logo
Bilingual Customer Service Representative - ASG
New Brunswick
$15.00–$19.35 an hour
Full-time

Job details

$15.00–$19.35 an hour
Vision care, Dental care, Employee assistance program, Paid vacation, RRSP match, Wellness program
Full-time
Weekends as needed, Evening shift
New Brunswick

Full job description

Req ID#: 406806
Remote, New Brunswick, CA
Job Description:

Bilingual Customer Service Representative

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference


Job Overview

As a full-time Work from Home Bilingual Customer Service Representative, you'll be the trusted voice for a major automotive brand. You'll provide exceptional technical and customer service support to vehicle owners—addressing telematics system concerns, troubleshooting connectivity issues, warranty coverage questions, repairs, dealership coordination, and vehicle feature functionality.


Why You Should Join Us

  • $15 - $19.35/H depending on your province of residence with a $2.50 Bilingual Premium
  • Enjoy the benefits of working from home. Save time, money and reduce stress
  • No equipment? We provide everything you need!
  • Join a supportive community focused on engagement and recognition
  • Hands-on paid virtual classroom-style training, as well as ongoing job specific training
  • Comprehensive benefits including medical, dental, life and vision insurance, company-matched RRSP contribution, paid vacation time, a complimentary Roadside Assistance membership, EAP and wellness program

What We Are Looking For

  • Must reside in Canada
  • Must be at least 18 yrs of age
  • Highschool diploma or equivalent
  • Must have at least 6 months of working experience in the customer service field
  • The flexibility to work various shifts, including nights, evenings and weekends
  • Must pass a background check

Key Skills

  • Proficient in MS Office 365, MS TEAMS and a Microsoft Windows environment
  • Able to navigate multiple systems and have an understanding google maps or similar tools
  • Strong problem-Solving, Empathy, Adaptability and Reliability

Language Proficiency:

Proficiency in English and French is required, as the role will support both French and English speaking customers

Home Setup Requirements

  • A hardwired connection with an internet Speed of 10.0 Mbps download speed and 5.0 Mbps upload speed
  • A quiet, distraction-free space is essential; webcam video presence will be required during training and production

This role may involve the use of approved artificial intelligence (AI) tools to support day-to-day tasks, improve efficiency, and enhance decision-making. Examples may include automated workflows, data-supported recommendations, drafting or summarization tools, or candidate/employee interaction tools (as applicable to the role).


This opportunity represents an existing vacancy supporting current business operations.

About Assistance Services Group

Assistance Services Group (ASG), a Foundever Group company, is committed to building positive and lasting relationships with our clients’ customers, employees and citizens. We provide enterprise-wide services addressing needs across a variety of industries, including automotive, healthcare, insurance and legal. But regardless of the industry, our goal remains the same: to provide timely assistance and information for the moments that matter most. Whether it’s car trouble in the middle of nowhere, or child’s fever in the middle of the night, we pride ourselves on being there 24/7 with prompt, professional and experienced help.


EEO

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

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