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Customer Service Associate jobs in Manitoba

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    • Document customer interactions and feedback in the system.
    • Answer inbound customer calls in a professional and courteous manner.
    • A high school diploma or GED.
    • View all AnswerNet jobs - Winnipeg jobs - Customer Service Representative jobs in Winnipeg, MB
    • Salary Search: English Customer Service Agent- Remote salaries in Winnipeg, MB
    • See popular questions & answers about AnswerNet
    • Customer service: 2 years (preferred).
    • A place where you can use your enthusiasm and passion for customer service in a uncharted way?
    • TeleSolutions is currently accepting applications for Inbound Sales Representatives to join our growing team.
    • Ability to work in a fast paced environment.
    • Previous experience in a customer service role is preferred.
    • Excellent communication skills with a focus on providing outstanding customer service.
    • The Store Associate provides quality customer service and ensures store cleanliness.
    • * PLEASE DOWNLOAD APPYHERE APP TO APPLY .
    • Reliable, dependable, and committed to providing outstanding customer service.
    • Six months to one year of customer service, retail, hospitality, or contact…
    • Customer service: 1 year (required).
    • Taking and processing customer orders accurately and efficiently.
    • The role involves providing front‑line customer support…
    • Excellent customer service and communication skills.
    • Maintain detailed and accurate customer records.
    • Contribute to a positive team environment while delivering…
    • Able to provide excellent customer service to our customers, even in high-stress periods.
    • Collecting customer and vehicle information.
    • Customer service: 1 year (preferred).
    • Delivering high levels of customer service to customers by providing up to date product information.
    • Previous retail or customer service experience.
    • Customer service: 1 year (preferred).
    • Possess outgoing and friendly personality with strong customer service…
  • View similar jobs with this employer
    • The successful candidate will play a key role in delivering exceptional customer service while maintaining high levels of customer satisfaction.
    • The ideal candidate will have a passion for wine and providing exceptional customer service in a retail sales environment.
    • Pay: $18.00-$22.00 per hour.
    • Success in this position requires strong organizational skills, attention to detail, and the ability to balance customer service with business operations in a…
    • Experience in a fast-paced customer service environment.
    • Customer service: 1 year (required).
    • Value meaningful connections – You enjoy helping people and take…
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English Customer Service Agent- Remote
AnswerNet
·
2.8
Winnipeg, MB R3H 0R9
•
Remote
$17 an hour
Permanent
Apply on company site

Job details

$17 an hour
Paid time off, Vision care, Dental care, Employee assistance program, Disability insurance, RRSP
Permanent
Remote in Winnipeg, MB R3H 0R9

Full job description

REMOTE: English Customer Service Agent
Job Type: Full Time – Work from Home
Required Availability: Monday to Sunday, 8:00 am to 8:00 pm CST
Location: Currently, this position may be performed only in the following provinces/territories: AB, BC, MB, NB, NL, ON, QC, PE, and SK.
Salary: $17.00 Hourly

About AnswerNet

AnswerNet is a leading provider of customer engagement and contact center solutions across the United States and Canada. With over 31 contact centers and 10,000+ satisfied clients, we handle more than 125 million interactions each year. Our services include telephone answering, appointment setting, customer support, sales, lead qualification, third-party verification, market research, and more.

Short Description:

A significant portion of our client base consists of religious organizations/charities. Agents are required to handle calls regarding [donations/doctrine/services] for these specific groups
Making a difference is at the heart of everything we do. Whether we are raising funds for a child’s operation, supporting abandoned animals, making sure someone can find a warm place to go, or feeding the hungry, our Customer Service Agents are responsible for delivering great customer service by managing inbound calls effectively and efficiently.

AnswerNet Offers Great Benefits:

  • Ongoing training and development to ensure your success
  • Virtual paid training
  • Paid time off
  • Comprehensive benefits package (medical, vision, and dental)
  • Employee Assistance Program
  • RRSP program options
  • Short and Long-Term Disability options
  • Internal career advancement opportunities
Your Qualifications:
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Agent (Remote) role include:
  • A high school diploma or GED
  • Proficiency in fast-paced multitasking
  • Eagerness to learn new technologies
  • Submit to and pass a criminal background check
  • Strong computer navigation skills and PC knowledge
  • Minimum typing speed of 25wpm
  • A quiet, distraction-free environment to work from in your home
  • PC/Laptop with at least Windows 11 (Apple/Mac products, Chromebooks, and tablets are not compatible), 16 GB RAM, Intel Core i5 processor or higher, 250 GB SSD
  • High-speed internet with Ethernet cable (no wireless/hotspots or satellite) Upload 100 Mbps and 30 Mbps Download speeds
  • Preference to 2 monitors or 1 large screen
  • Noise-canceling USB-connected Headset
  • Webcam
  • Smartphone
Key Responsibilities:
  • Answer inbound customer calls in a professional and courteous manner.
  • Support email inquiries and chatrooms.
  • Provide timely and accurate information regarding products and services.
  • Document customer interactions and feedback in the system.
  • Follow company procedures and escalate complex issues when necessary.
  • The ability to navigate multiple software platforms and websites concurrently. You don’t need to be a tech genius. You do need to be comfortable working quickly and accurately in a fully digital environment.
  • Meet daily performance metrics and call handling targets.
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