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Customer Service Assistant jobs in Saskatchewan

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    • At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice.
    • To provide accurate information and assistance to customers requiring direct customer interface.
    • To perform administrative duties necessary for efficient…
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    • To provide accurate information and assistance to customers requiring direct customer interface.
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    • Excellent customer service and relationship management skills are required.
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    • 1+ years of customer service experience.
    • Receives and posts payments to customer accounts – while ensuring 100% accuracy.
    • Accounts payable experience, an asset.
    • Excellent customer service and communication skills.
    • Resolve customer complaints professionally and provide helpful information.
    • Building customer relationships while providing exceptional customer service.
    • Identifying and meeting the customer’s financial needs in order to process loan…
    • Adding value to the customer and identifying opportunities to boost the store’s performance.
    • Your role is to take pride in owning the customer’s experience and…
    • Problem-Solving Mindset: A proactive approach to addressing customer needs and resolving challenges efficiently, ensuring a seamless customer experience.
    • Seeking long-term career growth within customer service leadership.
    • Minimum 2 years of customer service experience within a fast-paced environment.
    • Outstanding customer service and verbal communication skills.
    • A minimum of 1 year of experience with customer service or counter sales.
    • You have a minimum of two (2) years of customer service experience.
    • Collect payments to ensure customer accounts remain current and track customer orders in JDE…
    • Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
    • This role is responsible for or identifying and developing new business opportunities for the location, while strengthening existing customer relationships…
    • Answering basic customer inquiries in person and by phone.
    • Determining and recommending products to customers ensuring the customer is supplied with all items…
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Job Post Details

Customer Service Representative (Saskatoon) Part-Time
Trail Appliances Ltd.
·
3.3
3150 Idylwyld Drive North, Saskatoon, SK S7L 5Y6
$17 an hour
Part-time
Apply now

Job details

$17 an hour
Dental care
Part-time
3150 Idylwyld Drive North, Saskatoon, SK S7L 5Y6

Full job description

Who we are:

At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader.

The position:

As a Customer Service Representative you will be the first point of contact, creating a positive and lasting impression of our company and brand. With a “people-first” attitude, professionalism, and patience, you’ll go above and beyond to provide tailored solutions, ensuring every customer feels heard, valued, and supported.

What we offer:

We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide:

  • Health & dental benefits
  • Personal care days
  • Statutory holidays off
  • Employee & family assistance program
  • Employee discounts


What you’ll be doing:

  • Assist and greet customers, both in person and over the phone, ensuring a welcoming and professional experience.
  • Book deliveries and coordinate scheduling to meet customer needs.
  • Accurately and efficiently process customer payments and type up invoices — a minimum typing speed of 40 words per minute is required to meet operational standards.
  • Maintain organized records and manage filing systems.
  • Collaborate with sales consultants and team members to provide optimal solutions and support.


What you need to be successful:

  • Demonstrate a strong work ethic, punctuality, attention to detail, and a genuine desire to help people.
  • Proactively provide input and recommendations to enhance the customer experience.
  • Collaborate with various departments to resolve customer issues efficiently and effectively.
  • Quickly learn and adapt to computer software and systems.
  • Exhibit outstanding oral and written communication skills while working effectively within a diverse team.

Availability:

This is a part-time position and will require you to be available:

Monday to Sunday from 10:00am to 6:00pm

Compensation:

$17/hr


We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.

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