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Customer Service Advisor jobs in Saskatchewan

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    • This means shifts can include days, evening, and weekends.
    • You love to save the day, taking ownership of and finding creative solutions for any problems that…
    • View all Access Communications Cooperative Limited jobs - Regina jobs - Customer Support Representative jobs in Regina, SK
    • Salary Search: Customer Support Representative Tier 1 salaries in Regina, SK
    • Provides a superior level of customer service to members and guests.
    • The Customer Service Representative greets, assists, and directs members, guests, staff,…
    • You have a minimum of two (2) years of customer service experience.
    • Collect payments to ensure customer accounts remain current and track customer orders in JDE…
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    • Customer service: 1 year (required).
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    • Provide peace of mind and security.
    • Building customer relationships while providing exceptional customer service.
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    • Customer service: 1 year (required).
    • Strong commitment to customer care with excellent listening and problem-solving skills.
    • Provide peace of mind and security.
    • Excellent customer service and communication skills.
    • Resolve customer complaints professionally and provide helpful information.
    • Problem-Solving Mindset: A proactive approach to addressing customer needs and resolving challenges efficiently, ensuring a seamless customer experience.
    • Communicating technical service needs in a customer-friendly way.
    • A proven background in fast-paced customer service or sales.
    • Strong customer service or sales experience in a fast-paced environment.
    • Build lasting customer relationships that keep riders coming back.
    • Adding value to the customer and identifying opportunities to boost the store’s performance.
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    • Exceptional customer service skills with professional phone etiquette and communication abilities.
    • Provide customer support by addressing inquiries via phone or…
    • Ensure every customer leaves with a positive experience.
    • A strong desire to provide outstanding guest service.
    • At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice.
    • Answering basic customer inquiries in person and by phone.
    • Determining and recommending products to customers ensuring the customer is supplied with all items…
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Job Post Details

Customer Support Representative Tier 1
Access Communications Cooperative Limited
Regina, SK S4N 7K7
From $23.56 an hour
Full-time
Apply on company site

Job details

From $23.56 an hour
Vision care, Dental care, Company pension
Full-time
Weekends as needed, Evening shift, Day shift
Regina, SK S4N 7K7

Full job description

Access Communications is seeking an energetic, motivated, customer focused individual to join our team. Access is a fast paced, dynamic organization, with a positive work environment. As one of Saskatchewan’s Top Employers, one of Achievers 50 Most Engaged Workplaces and as a 100% Saskatchewan Co-operative, we offer competitive wages and a comprehensive benefits package.

Do you like working with all kinds of interesting people? If so, we have a fantastic opportunity for a full-time Customer Support Representative in Regina, SK

As a community owned co-operative, we pride ourselves on putting our customers first and being available when they need us most. This means shifts can include days, evening, and weekends.

As a Customer Support Representative:

  • You love to save the day, taking ownership of and finding creative solutions for any problems that come your way over the phone or in retail.
  • You use a positive approach to help customers with a variety of things, including choosing the best packaging options, booking technician visits, understanding their bill, etc.
  • You have the aptitude to learn all about our awesome products and services, including cool equipment like TiVo boxes. And can teach customers about them, too!
  • You’re fast on your feet & can keep up with constantly evolving information and procedures as part of a high-tech company that leads the way in TV, Internet, Phone, and Security services.
  • You have a flexible schedule, and are able to work a combination of days, evening and weekends with open availability.

Competencies you have for success:

  • Top-notch Customer Service skills including empathy, professionalism, courtesy, common sense, and patience.
  • Talent for handling a large number of calls efficiently and accurately in a busy environment.
  • Continually striving to achieve targets and metrics.
  • Ability to respond positively to constructive feedback.
  • Ability to put into practice training you receive on basic troubleshooting.
  • Capacity to quickly adapt to new processes, procedures, and technology.
  • Previous Call Centre experience is an asset but not required.
  • Minimum grade 12 education.
  • Clear Criminal Record Check.

The benefits:

  • Great Salary – Starting at $23.56/ hour!
  • Outstanding Benefits Package, including Health, Dental and Vision
  • Amazing competitive staff discounts on all services
  • Company matched pension plan.
  • Health and Wellness benefits
  • Ongoing training and development opportunities with opportunities for career advancement.
  • Volunteer Opportunities! We do great things in the community, and everyone here is part of that.

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