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    • Coordinate intercompany transactions and customer orders.
    • Build strong customer relationships through proactive communication and service.
    • Communicate a variety of information to the customer.
    • Be an active listener and help resolve customer inquiries.
    • Competitive salary - $22 / hr.
    • Proven ability to provide outstanding customer service.
    • Customer service: 3 years (preferred).
    • Provide exceptional customer service to clients in person, by…
    • Greet customers with a warm and welcoming attitude.
    • Assist customers with product inquiries, orders, and promotions.
    • A high school diploma or equivalent.
    • Process customer orders through internal systems.
    • Ability to analyze customer needs and provide appropriate solutions.
    • We need a hard working individual(s) who can serve customers, load their products, as well as clean and maintaining the cardlock fuel site.
    • Follow sales and customer service procedures aligned with quality standards.
    • Build rapport and earn trust from clients through excellent customer service.
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    • This role proactively seeks out customer needs to sell a Graybar solution that provides total customer satisfaction.
    • Willingness to go the extra mile.
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    • Maintain a professional, customer-focused approach at all times.
    • Strong attention to detail and commitment to customer satisfaction.
    • Interact with customers via various communication methods.
    • Process invoices and submit invoices on customers website/portal.
    • Job Types: Full-time, Permanent.
    • Handle customer concerns and resolve issues promptly.
    • Maintain accurate customer records and update CRM software.
    • High school diploma or equivalent required.
    • Customer service: 1 year (preferred).
    • Will train for customer service good with computers and math.
    • Okanagan Label and Print is a family-orientated business…
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    • Retail sales, customer service, or cash handling experience is an asset.
    • Maintain orderly lobby flow, transaction pacing, and customer experience during peak…
    • Provide technical knowledge and support to customers and prospects.
    • Experience in sales or customer service (animal nutrition industry experience considered an…
    • They help resolve customer inquiries, provide product information, process requests, and ensure customers receive prompt and professional service.
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Job Post Details

Inside Sales Representative - French and English (CSR) - job post

Onboarding Direct
Barrie, ON
$50,000–$60,000 a year - Permanent, Full-time

Job details

Pay

  • $50,000–$60,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

Barrie, ON

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • RRSP match
  • Extended health care
  • On-site parking

Full job description

Location: Barrie, Ontario
Job Type: Full-Time, Permanent
Schedule: Monday to Friday, 8:00 AM – 4:30 PM (some flexibility)
Work Environment: On-site
Benefits: Yes! and RRSPS! + vacation
Parking: On-site parking available | Transit accessible

About the Role

We are seeking a motivated and customer-focused Inside Sales Representative (Bilingual French & English) to support our growing operations in Barrie, Ontario. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and brings strong communication, negotiation, and time management skills.

You will work closely with external customers, internal sales teams, procurement, and branch operations across multiple locations.

This is an exciting opportunity to join a company in a strong stage of growth where your contributions will directly support territory expansion and customer success.

Key Responsibilities

  • Respond to and manage customer inquiries in both French and English
  • Prepare and process pricing quotations accurately and efficiently
  • Support procurement and order processing activities
  • Coordinate intercompany transactions and customer orders
  • Work closely with outside sales representatives and internal branch teams
  • Provide customer support regarding products, installations, and applications
  • Interpret basic piping drawings and understand installation requirements
  • Maintain accurate records and order details using Sage 300 and internal systems
  • Prioritize urgent requests and manage multiple deadlines in a high-paced environment
  • Build strong customer relationships through proactive communication and service

Qualifications & Skills

  • Bilingual in French and English (spoken and written)
  • Previous experience in inside sales, customer service, order desk, or industrial sales support
  • Strong communication and negotiation skills with a confident and proactive approach
  • Excellent organizational and time management skills
  • Comfortable working with technical products and learning industrial applications
  • Experience with ERP systems such as Sage 300 is considered an asset
  • Ability to read or understand basic piping drawings is an asset
  • Team-oriented with strong problem-solving abilities and adaptability

Experience in or exposure to: Oil and Gas or Manufacturing, Industrial and asset.

Why Join Us?

  • Join a company positioned for expansion
  • Collaborative team environment with strong operational support
  • Opportunity to work closely with experienced sales professionals
  • Stable, full-time permanent opportunity
  • Growing bilingual customer base, including support for Quebec operations
  • Leadership focused on operational improvements and long-term success

If you are a driven bilingual professional looking to grow your career in inside sales and customer support within a dynamic industrial environment, we encourage you to apply.

Pay: $50,000.00-$60,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • RRSP match
  • Vision care

Work Location: In person

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