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Manager, Customer Service & Retention
Comwave Group - Toronto, ON
College Diploma or Certificate in Call Centre Management. Survey team morale and resolve employee complaints (This role is the 2 nd point of contact for the...
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Manager, Technical Service & Quality Control
Simply Smart - North York, ON
Partners with other managers within Call Centre, Installations, Technical Service and Dispatch to ensure departmental & compliance objectives are met;...
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Security Shift Supervisor
Maintain positive and constructive relationships with internal contacts (i.e. Respond to calls for service and security-related incidents as required, and...
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Contact Centre Team Manager

Aimia - 66 reviews - Vancouver, BC
You will be part of a management that supports a 250 seat contact centre. Minimum of 5 years in a similar role in a contact centre environment....

Manager, Customer Care Centre

Pride Marine Group Ltd. - Orillia, ON
Management experience in an outbound call centre environnment. The Customer Care Manager is responsible for a team of 6 to 12 Customer Care Representatives that...
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Manager, Contact Centre (Specialized Customer Support)

Acklands-Grainger - 1,227 reviews - Markham, ON
Interacts frequently with Contact Centre support teams, other Managers across the organization. The Manager, Contact Centre is responsible for direct management...

Director, Care Access Centre

Morneau Shepell - 145 reviews - Toronto, ON
Detailed understanding of call centre metrics. Lead operational integration related to acquisitions within the call centres....

Manager Customer Care

Beachcomber - 13 reviews - Surrey, BC
Minimum of 7 years’ leadership experience within a contact centre environment with an in- depth knowledge of customer service principles and practices....

Customer Experience Manager

Purdys Chocolatier - 28 reviews - Vancouver, BC
We are looking for a passionate professional to join our Group and Fundraising call centre team as the *Customer Experience Manager*....
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Call Centre Manager

Hooper-Holmes Canada Limited - Toronto, ON
Strong understanding of contact centres, ideally in the Insurance Industry. Strong technical skills with experience in trouble shooting – analyzing contact...
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Customer Service Manager

Law Depot - Edmonton, AB
Formal training related to operational practices in the contact centre industry would be considered an asset....

Contact Centre Manager

Legacy Automotive Group - Wetaskiwin, AB
Contact Centre Manager Required. Interacts frequently with Contact Centre Staff, Department Managers, and Senior Management across the organization....

Team Manager

Staples - 6,458 reviews - Toronto, ON  +1 location
Keep current on customer issues and address areas of concerns with the Contact Centre Manager. Minimum 3 to 5 years Contact Centre supervisory experience....
Call Centre Supervisor
Contact Point 360 - Mississauga, ON
Experience working in an Outsourcing or contact centre operation. Reports to the Operations Manager. To proactively maintain regular engagement with Operations...
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Quotations Specialist - Markham, Ontario
Assist the Quotation Manager with sales reports & Salesforce.com. You will report to our Quotations Manager and will be part of a team of 8 people....
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