Contact Centre Manager jobs

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Data Centre Services Operations Manager
IFDS 11 reviews - Toronto, ON
Provides Management oversight and Leadership to the Data Centre Service Delivery Managers and Operations support teams to provide the level of quality required...
Sponsored by IFDS  - 6 days ago
Manager, Learning & Performance Consulting
Scotiabank 546 reviews - Toronto, ON
Previous Contact Centre experience. Assess technical requirements to deliver content using a variety of digital delivery platforms (LMS, intranet, collaboration...
Sponsored by Scotiabank  - 17 days ago

Manager Contact Centre and Manager, Client Experience - Zag...

Desjardins 41 reviews - Greater Toronto Area, ON
Solid knowledge of Contact centre program design. Working knowledge of Contact Centre telephony, associated technologies and Workforce Management software....

Manager, Call Centre

LifeLabs 27 reviews - Toronto, ON
Responsible for the leadership and development of Care Centre Supervisors. Financial (manpower, materials, other expenses) management of Care Centre (budget/P&L...

Team Manager- Commercial Client Contact Services (ON South W...

RBC 294 reviews - London, ON - +1 location
Commercial Banking Centre. Aligned with expected attainment of 85% First Point of Contact Resolution in a multi-channel environment (telephone and email)....

Manager Customer Contact Centre

Walmart Canada 48,893 reviews - Mississauga, ON
The design and management of a ‘best in class’ customer contact centre; Design, develop and execute 1-3 year business development strategy to align all customer...

Contact Centre - Customer Experience Manager

SB GLOBAL - Toronto, ON
Long-term for our contact centre. The Contact Centre gets the appropriate information for our superheroes to effectively....

Manager Customer Service

Scotiabank 546 reviews - Scarborough, ON
The Manager, Customer Service is responsible for management of the provision of quality service to customers and for the development of new business...

Data Centre Services Operations Manager

IFDS 11 reviews - Toronto, ON
Full-time, Permanent
Provides Management oversight and Leadership to the Data Centre Service Delivery Managers and Operations support teams to provide the level of quality required...

Data Centre Implementation Manager

Bell 582 reviews - Halifax, NS
Represent Data Centre Operations on Data Centre tours. The Data Centre Implementation Manager will be a key contact during the implementation process and sign...

Contact Centre Senior Manager

Greenwich Associates 25 reviews - Toronto, ON
Lead, develop and coach Contact Centre Supervisors with the focus on forming top talent. Our regional contact center at our Head Office location (Leslie &...

Supervisor, Network Contact Centre

CAA South Central Ontario - Thornhill, ON - +1 location
As a Supervisor, Network Contact Centre, you will report to a Manager of Operations. Our Network Contact Centre is seeking a highly motivated and career minded...
Channel Support Manager
RBC 294 reviews - Toronto, ON
Someone that has hands-on experience and knowledge of Contact Centre business. We’re looking for a passionate, energetic, digital thinking, self-driven...
Sponsored by RBC  - 3 days ago
Business Development Manager (Toronto area)
SherWeb - Toronto, ON
Business Development Manager (Toronto area). Ensure regular contact with assigned strategic partners and existing major accounts to identify emerging and...
Sponsored by SherWeb  - 24 days ago
Customer Experience Manager - Contact Centre
SB Global - Etobicoke, ON
Contact Centre Manager, Customer Servuce:. Long-term for our contact centre. The Manager, Customer Experience Centre is key in ensuring that....
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Sponsored by SB Global  - 11 hours ago

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Company with Contact Centre Manager jobs
Scotiabank is the first Canadian company to be named to the “World’s Best Multinational Workplaces” list in 2014 by the Great Place to Work®