Contact Centre Manager jobs

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Manager Client Care - St. John's NL
RBC 279 reviews - St. John's, NL
This role leads in partnership with the Branch Manager and the Operating Team to ensure centres of expertise are maintained for Sales, Client Experience...
Sponsored by RBC - 5 days ago
Manager, Major Maintenance
Enmax 6 reviews - Calgary, AB
Acts as the overall outage manager at Generation facilities during major maintenance outages. Accountable as the principle contact and liaison between...
Sponsored by Enmax - 13 days ago

Customer Care Team Manager

Staples 3,178 reviews - Mississauga, ON
Assist in achieving Contact Centre financial, service, quality and productivity targets by managing relevant metrics. Customer Care Team Manager....

Manager, Insurance Contact Centre, Lethbridge

CAA Alberta - Lethbridge, AB
Collaborate with other business unit managers to attain contact centre level standards and operations. Hire, administer and support contact centre staff....

Manager, 311 Contact Centre

City of Winnipeg 18 reviews - Winnipeg, MB
311 CONTACT CENTRE MANAGER. As the 311 Contact Centre Manager you will:. Develop performance measures to monitor activity and the overall operations of the...

CSR Manager (Call Centre)

FrontLine Group - Burnaby, BC
Preferably seeking candidates with contact centre supervisory experience in the first party collections industry....
Easily apply

Customer Experience Manager (#5258677)

24-7 Intouch Contact Center - Winnipeg, MB
Previous contact centre experience considered an asset. Thought leadership and innovation in the contact centre. Customer Experience Manager*....
Easily apply

Team Manager, Fido

Rogers 115 reviews - Burnaby, BC
Call Centre Operations & Customer Service / Sales. Do you thrive in a fast-paced, highly competitive contact center environment?...

Manager, Member Service Centre (Contact Centre)

Westminster Savings Credit Union - New Westminster, BC
Manager, Member Service Centre (Contact Centre). In depth knowledge of contact centre policies, workflows, metrics, and performance management....

Manager, Customer Service Workforce Management

Canada Post 238 reviews - Mississauga, ON
This will include designing, building and implementing scenario modelling and call centre logistics across multiple sites, multiple skill-sets and multiple...

MANAGER, LEARNING SUPPORT

NorQuest College 11 reviews - Edmonton, AB
Reporting to the Manager, Academic Support Centre, the principal role of the Manager, Learning Support is to oversee the Tutorial Centre (including e....

Manager, Client Care Trainee--Southern Saskatchewan Region

RBC 279 reviews - Saskatchewan
Successful completion of Manager Client Care Training Program or equivalent experience in an financial setting....
Customer Service, Operations, Sales, Manager, Office
Toronto Developers Ltd - Toronto, ON
We are willing to train the right candidates for our current positions including Entry Level Call Centre, Customer Service Supervisor, Operations, Sales and...
Easily apply
Sponsored by Toronto Developers Ltd - 30+ days ago
Senior Account Manager Business & Personal
RBC 279 reviews - Oakville, ON
Professionally, they will have already demonstrated successful sales in financial services advice-giving roles, such as the Account Manager (PFS) or Senior...
Sponsored by RBC - 2 days ago
Sales & Service Representative - Inbound (Overnight)
RBC 279 reviews - Montréal, QC
The contact centre is open for extended hours to maximize our availability to clients, so you must be ready and willing to work flexible shifts....
Sponsored by RBC - 3 hours ago

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Company with Contact Centre Manager jobs
279 reviews
The Royal Bank of Canada is the largest financial institution in Canada, as measured by deposits, revenues, and market capitalization.