Connection Centre jobs in Devon, AB

Title: Business Development Representative

Job Type: Full-time, Permanent

Location:

Preferred location Edmonton, AB. If you reside in Calgary, Bonnyville, Fort McMurray, or Grand Prairie, these locations will also be considered. Regular travel is expected in pursuit of new business.

Job Description:

Primary Purpose:

The Business Development Representative is primarily responsible for growing Pitbull’s Industrial Cleaning service line by establishing new client connections, developing qualified opportunities and generating new revenue. This is a hunting sales role with a strong emphasis on proactive prospecting, opening new accounts and converting opportunities into awarded work. The representative identifies prospective clients and decision-makers, initiates outreach, secures meetings, presents Pitbull’s capabilities and pursues opportunities through qualification, proposals, negotiation and close. The position works closely with Operations and the Vice President, Business Development to align proposed services, pricing and commitments with delivery capabilities and profitable growth objectives. The representative maintains accurate CRM records and forecasts, records awarded work in AIMSIO and coordinates a clear handoff to Operations. The candidate’s location is flexible, with preference for candidates in the Edmonton region. The representative is expected to embrace, demonstrate and practice Pitbull’s Core Values in daily work activities.

Directly Reports To:

Vice President, Business Development

Candidate Profile and Experience:

• A proactive, hunting-focused approach to sales, with a strong drive to establish new client connections and generate new revenue for the Industrial Cleaning service line.
• Willingness to initiate outreach, secure meetings with new prospects, follow up consistently and pursue opportunities through to close.
• Previous sales experience is an asset.
• Previous sales experience in industrial cleaning or Oil & Gas is an asset, but is not required.
• Ability to craft and deliver presentations to an audience of clients is required.

Candidate Assessment:

Candidates are required to complete an online survey regarding personal traits as part of the recruitment process. Survey results will be used to assess alignment with company-defined attributes for the Business Development Representative role.

Primary Functions:

Department Participation

• Participates in scheduled Business Development meetings to review Industrial Cleaning growth priorities, target accounts, prospecting activity, qualified opportunities, outstanding proposals, sales results and next steps.
• Gathers market and competitive intelligence on prospective clients’ Industrial Cleaning needs, purchasing processes and upcoming work; recommends opportunities and approaches to the Vice President, Business Development.
• Participates in weekly Operations meetings to communicate prospective and awarded Industrial Cleaning work, confirm service capabilities and coordinate delivery requirements.
• Monitors industry and regional market trends to identify new Industrial Cleaning prospects and recommends changes to target accounts or sales priorities to the Vice President, Business Development.
• Prepares periodic or special reports on prospecting activity, new client acquisition, opportunity progression and new revenue as requested by the Vice President, Business Development.
• Builds knowledge of Pitbull’s Industrial Cleaning capabilities, relevant client requirements, prospecting methods, proposal preparation and negotiation to support effective new business development.

New Client Acquisition / Industrial Cleaning Growth

• Develops and executes a proactive Industrial Cleaning business development plan aligned with goals established by the Vice President, Business Development. Prioritizes new client connections, new account acquisition and profitable new revenue.
• Reviews progress against the business development plan with the Vice President, Business Development, reporting outreach activity, new client meetings, qualified opportunities, proposals, wins and new revenue; adjusts the plan as needed.
• Consults with the Vice President, Business Development and Operations Managers to confirm service scope, capacity and pricing for prospective Industrial Cleaning work. Shares competitive and client intelligence to support proposals and negotiations.
• Records awarded work, master service agreements and contracts in AIMSIO, including customer contacts, scope, project start date, location, approved rates, billing details, equipment and site requirements. Coordinates the handoff to Operations.
• Communicates changes to awarded scope, equipment requirements or schedules to Operations and updates AIMSIO to support accurate delivery and invoicing.
• Updates CRM daily with prospecting activity, new contacts, client meetings, qualified opportunities, proposal status, next actions, expected award timing and work won or lost.
• Prepares bids, quotes and proposals that respond to client requirements and clearly position Pitbull’s Industrial Cleaning capabilities. Reviews scope, pricing and competitive positioning with the Vice President, Business Development before submission.
• Builds and maintains a prioritized target-account list of prospective Industrial Cleaning clients. Researches facilities, potential service needs, purchasing contacts and decision-makers to establish new business connections.
• Initiates consistent outbound prospecting through calls, emails, introductions, networking and in-person meetings. Secures introductory meetings with new prospects, presents Pitbull’s capabilities and confirms vendor qualification, bidding and award processes.
• Qualifies prospective Industrial Cleaning opportunities by confirming the service need, decision-makers, purchasing process, timing and next steps. Actively requests invitations to quote and pursues opportunities through to award.
• Prepares focused pre-qualification and capabilities packages that demonstrate relevant Industrial Cleaning experience. Arranges follow-up meetings to address client questions and advance the opportunity.
• Identifies opportunities for negotiated Industrial Cleaning service agreements and recurring work with new clients. Develops proposals with Operations and the Vice President, Business Development based on client requirements and approved commercial terms.
• Coordinates with the Sales Administrator and Operations to assemble requested qualification information, including safety records, safe work practices, TRIF, personnel experience, equipment, robotics, ESG, Indigenous Partnerships and employment, PAR status and client references, as applicable.
• Engages Operations Managers in prospect meetings and negotiations to confirm technical requirements, demonstrate service capabilities and support a credible delivery plan.
• Follows up on proposals, addresses objections and seeks a clear award decision. Solicits feedback on unsuccessful bids and reviews lessons learned with the Vice President, Business Development.
• Maintains a disciplined follow-up plan for target accounts and new contacts. Builds relationships with relevant decision-makers to progress opportunities toward first-time awards and ongoing Industrial Cleaning work.
• Maintains an active prospecting pipeline and clear next steps for each qualified opportunity. Keeps new client acquisition and new revenue generation at the centre of daily sales activity.
• Prepares weekly, monthly and quarterly forecasts for review with the Vice President, Business Development, identifying expected new business, anticipated RFQs, proposal status, estimated award timing and key barriers to closing.
• Identifies prospective partnerships, alliances and referral relationships that could open new Industrial Cleaning accounts. Obtains review and approval from the Vice President, Business Development before presenting partnership proposals.
• Identifies prospective clients where Pitbull’s current Indigenous Partnerships may provide relevant value and support negotiated Industrial Cleaning opportunities.
• Provides prospect feedback and assists the Vice President, Business Development in refining Industrial Cleaning sales presentations, capabilities packages and marketing materials.
• Participates in relevant networking and trade show opportunities to establish new client connections. Qualifies and actively follows up on leads, reporting resulting opportunities and next steps to the Vice President, Business Development.
• Supports Operations and Accounting with client follow-up on scope, invoicing, service or communication issues while maintaining primary focus on prospecting, new client acquisition and new revenue.

Personal Management

• Participates and assists in the orientation, training and mentoring for all new Business Development staff.
• Submits vacation request to Vice President, Business Development with sufficient notice to avoid risk to Business Development activities and services to the firm.
• Provides expense report to Vice President, Business Development for approval of any work related expenses for reimbursement.
• Participates as a member of the employee team and seeks to build collaborative relationships with all other members of the employee team to facilitate orderly operation of the overall business.
• Ensures the corporate values / standards of business conduct / human resource philosophy is understood, embraced and implemented in all activities; and personally demonstrates them in daily interactions and relationships.