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    • Dry cleaning service for work attire.
    • Showcase hotel facilities and services through engaging site tours and client presentations.
    • Lead strategic planning initiatives for conferences centre, premium dining experiences, and concierge services.
    • Certification in special events, meetings, or conference management (asset).
    • One of Canada’s leading private country clubs, the London Hunt & Country Club, is…
    • Responsibilities include collaboration and quality control on reimagined Bistro offerings and client experience, support for agile conference space utilization,…
    • Strong interpersonal and client service skills.
    • Excellent interpersonal, time management and client service skills.
    • O Venue selection (when applicable).
    • 7+ years of sales/customer service experience.
    • Collaborates with venue partners to find new opportunities for revenue streams and select services.
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    • Ensure food and beverage service standards are consistently maintained.
    • Oversee banquet setups, service execution, and event breakdowns.
    • Serving as a role model to the banquet/events team by demonstrating appropriate Marriott service standards behaviour.
    • Must have demonstrated budgeting skills.
    • Maintain and grow banquet, meeting, and conference bookings.
    • Upsell food & beverage offerings, accommodations, and additional services where appropriate.
    • The Banquet Manager oversees all banquet service operations, labor deployment, and event execution standards across conference and event spaces.
    • Interact, train and support managers throughout the internship program.
    • Manage events, activities, and conferences for interns during their internship;
    • Observes service behaviors of employees and provides feedback to individuals and/or managers.
    • Empowers employees to provide excellent customer service.
    • Advanced customer service orientation with strong attention to detail.
    • In-depth knowledge of Food & Beverage operations, banquet service, and event execution.
    • Monitor service flow throughout events and adjust as needed to maintain a high level of guest experience.
    • TransLink monthly pass reimbursement program.
    • Observes service behaviors of employees and provides feedback to individuals and or managers.
    • Strives to improve service performance.
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Job Post Details

Executive Meeting Manager - job post

The Westin Nova Scotian
3.7 out of 5 stars
1181 Hollis St, Halifax, NS B3H 2P6
Permanent

Job details

Job type

  • Permanent

Shift and schedule

  • Weekends as needed
  • Holidays

Location

1181 Hollis St, Halifax, NS B3H 2P6

Full job description

Executive Meeting Manager

Create Exceptional Experiences. Build Lasting Relationships. Drive Success.

Are you a people-focused professional who thrives on bringing events to life? Do you enjoy building relationships, coordinating details, and creating seamless experiences that leave a lasting impression? If so, we'd love to meet you.

As an Executive Meeting Manager, you'll play a key role in driving revenue and delivering exceptional guest experiences by securing and managing meetings, conferences, and special events. From the initial client conversation to the final post-event follow-up, you'll serve as a trusted partner, ensuring every event exceeds expectations while contributing to the success of our hotel.

This is an exciting opportunity for someone who enjoys a fast-paced environment, loves working with people, and takes pride in turning ideas into unforgettable experiences.

What You'll Do

Build Meaningful Client Relationships

  • Serve as the primary point of contact for clients throughout the event lifecycle.
  • Listen carefully to client goals and deliver customized solutions that create memorable experiences.
  • Respond promptly to inquiries, changes, and requests while providing exceptional customer service.
  • Foster long-term relationships that encourage repeat business and referrals.

Drive Sales & Business Growth

  • Actively identify and pursue new business opportunities through networking, referrals, prospecting, and site visits.
  • Negotiate contracts and secure meetings, conferences, and group business that support hotel revenue goals.
  • Showcase hotel facilities and services through engaging site tours and client presentations.

Bring Events to Life

  • Coordinate every aspect of meetings and events, including meeting space, accommodations, catering, audiovisual requirements, room setups, amenities, and billing.
  • Prepare and manage contracts, Banquet Event Orders (BEOs), and event documentation.
  • Partner with hotel departments to ensure flawless event execution from start to finish.
  • Anticipate challenges, solve problems proactively, and adapt quickly to changing client needs.

Champion Excellence

  • Continuously look for innovative ways to enhance the guest and client experience.
  • Maintain accurate records and event details within hotel sales and event management systems.
  • Follow hotel policies and procedures while supporting a safe, secure, and professional environment.

What You Bring

  • 1–2 years of experience in hotel sales, catering, event management, hospitality, or a related field.
  • Post-secondary education in Hospitality, Business, Event Management, or a related discipline is considered an asset.
  • Strong understanding of event planning, banquet operations, and sales processes.
  • Proven ability to build relationships, negotiate effectively, and close business opportunities.
  • Excellent organizational skills with the ability to manage multiple projects and deadlines simultaneously.
  • Strong communication and interpersonal skills with a customer-first mindset.
  • Experience with Marriott sales and event management systems (CI/TY or similar) is an asset.
  • Flexibility to occasionally work evenings, weekends, and holidays based on event schedules.

Why Join Us?

At our hotel, we believe exceptional employee experiences create exceptional guest experiences. That's why we invest in our team through competitive compensation, performance-based rewards, professional development opportunities, and meaningful workplace perks designed to support your success.

  • Competitive compensation plus a sales incentive program that rewards your achievements and results.
  • Complimentary daily meal while on shift.
  • Employee parking provided.
  • Dry cleaning service for work attire.
  • Marriott and New Castle Hotel discounts.
  • Medical benefits.
  • Opportunities to grow your hospitality, sales, and event management career.
  • Be part of a collaborative, supportive, and guest-focused team culture.
  • Build valuable relationships with organizations, businesses, and event planners.
  • Enjoy a dynamic environment where no two days are the same and your creativity, organization, and people skills can shine.

Ready to Create Exceptional Events?

If you're passionate about hospitality, relationship-building, and delivering outstanding experiences, we'd love to hear from you.

Apply today and help create memorable moments that keep our guests and clients coming back.

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