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Computer Application Support jobs in Ontario

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    • IT support: 2 years (required).
    • Security Tooling: Apply and monitor RMM and EDR/AV agents as part of standard deployment and support workflows, and support…
    • Highly proficient with computers and software applications (strong Microsoft Office skills required).
    • We are seeking a reliable, computer-savvy Administrative…
    • 3-5 years of experience in an operations support, technical support, or similar role.
    • Technical support: 3 years (required).
    • A solid grasp of Salesforce or other CRM applications.
    • As an Account Executive, you'll collaborate with Solutions Architects to create tailored technical…
    • Software development (desktop applications, applications for state machines, etc.).
    • The duration expected for this position is a minimum 8-month term, with…
    • Ability to communicate effectively (verbal, written, and listening).
    • Experience in a related field involving Customer Support.
    • Job Types: Full-time, Permanent.
    • Collaborate with vendors and internal teams to coordinate hardware and software support requests.
    • Assist with IT projects such as system upgrades, hardware…
    • This role will also support reporting, analytics and business intelligence/decision support solutions to meet the information needs and strategic goals of the…
    • Strong aptitude for computer systems and software.
    • Ability to sit for extended periods while working on a computer.
    • 3-5 years payroll experience.
    • Excellent communication, documentation, and people skills to support production and customer service departments.
    • Design and implement gimbal control systems.
    • You will be trained to create and support the installation of security systems to protect our clients’ employees and buildings.
    • Job Types: Full-time, Permanent.
    • Ability to learn and adapt to computer systems / applications.
    • Facilitate the purchase of capital items and/or support services.
    • Ie. Pricing, lead times etc.
    • Design and support integrations between NetSuite and external applications using APIs and middleware platforms.
    • Inventory and Supply Chain Management.
    • Administrative support to the Administrator.
    • General accounting, payroll and advanced computer skills.
    • Together, these innovations reduce documentation time,…
    • Provide assurance activity support (e.g., audits) as required.
    • Proficient using computers while showcasing strong adult education, facilitation, and…
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Job Post Details

IT Support Specialist – Deployment & Helpdesk (Level 2) - job post

Integrated Digital Solutions
647 Wilton Grove Road, London, ON N6N 1N7
$50,000–$60,000 a year - Permanent, Full-time

Job details

Pay

  • $50,000–$60,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

647 Wilton Grove Road, London, ON N6N 1N7

Benefits

Pulled from the full job description

  • Mileage reimbursement
  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Disability insurance
  • Casual dress

Full job description

IT Support Specialist – Deployment & Helpdesk (Level 2)

IDS | Beyond Technology — London, Ontario (N0L 1R0)

Full-time | Monday–Friday, 9:00 AM – 5:00 PM

Salary: $50,000.00 –$60,000.00 per year

Looking for a career, not just a ticket queue?

IDS | Beyond Technology is a small, tight-knit Managed Service Provider (MSP) delivering IT solutions, security, telecom, and digital content to clients across the region. We're hiring an IT Support Specialist to own device deployment and lifecycle work — imaging, prep, and onboarding/offboarding — alongside Level 2 helpdesk support, with real input into how we run things, not just execution.

What You'll Do

  • Device Deployment & Lifecycle: Image, configure, and prep computers for new deployments; handle end-to-end user onboarding and offboarding (accounts, hardware, access, and data handoff).
  • Level 2 Helpdesk Support: Resolve escalated tickets from Level 1 for desktops, printers, and peripherals across Windows 7/10/11, on-site, remote, and by phone.
  • Security Tooling: Apply and monitor RMM and EDR/AV agents as part of standard deployment and support workflows, and support patch management across client environments.
  • Microsoft 365 & Accounts: Manage user accounts and licensing through the Microsoft 365 Admin Console as part of onboarding/offboarding.
  • Client Communication: Explain technical steps and timelines clearly to non-technical clients during deployments and support calls.
  • Documentation: Keep deployment checklists, onboarding/offboarding records, and knowledge base articles up to date.

Bonus exposure: Windows Server, networking (routers/switches/firewalls), VoIP/PBX systems, security camera/NVR systems, and macOS environments.

What You Bring

  • 2+ years in an IT support/service role, with hands-on troubleshooting of Windows 7/10/11 and Microsoft 365 Admin Console
  • Experience working at a Managed Service Provider (MSP), with an understanding of ticket-based, multi-client support environments
  • Experience with device imaging/deployment and user onboarding or offboarding processes
  • Exposure to EDR/AV and RMM tools (deploying/monitoring, not necessarily architecting)
  • Strong written and verbal communication; comfortable explaining technical issues to non-technical people
  • Valid driver's license and reliable vehicle for client site visits
  • Comfortable lifting IT equipment and using ladders during installs (if needed)

Nice to have: Windows Server/Exchange administration, Fortinet firewall config, VMware/Hyper-V, prior MSP experience, Security+/Network+/Microsoft/Fortinet certifications.

Why IDS | Beyond Technology

  • Mileage reimbursement
  • Extended health, dental, and vision care
  • Life and disability insurance
  • Paid time off
  • On-site parking, casual dress
  • A small team where your work is visible and your voice matters

Ready to apply?

Send us your resume — we'd love to hear from candidates who bring even 70% of this list and genuinely enjoy the fast pace of working in a Managed Service Provider (MSP) environment.

Pay: $50,000.00-$60,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Mileage reimbursement
  • On-site parking
  • Paid time off
  • Vision care

Ability to commute/relocate:

  • London, ON N6N 1N7: reliably commute or plan to relocate before starting work (required)

Experience:

  • WORKING FOR A MANAGED SERVICE PROVIDER: 1 year (required)
  • IT support: 2 years (required)
  • Computer hardware: 1 year (required)
  • Computer repair: 1 year (required)

Language:

  • English (required)

Location:

  • London, ON N6N 1N7 (required)

Willingness to travel:

  • 50% (required)

Work Location: In person

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