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Client Support Worker
Tsakwa'lutan Healing Centre
11 Joyce Rd, Quathiaski Cove, BC
$26–$30 an hour
Permanent, Full-time
Apply now

Job details

$26–$30 an hour
Paid time off, Vision care, Dental care, Extended health care, On-site parking
Permanent, Full-time
11 Joyce Rd, Quathiaski Cove, BC

Full job description

About the Tsakwa'lutan Healing Centre

We, the We Wai Kai Nation, embrace our language and culture to build a proud, healthy, safe, and self-sufficient community. We support and encourage each other to thrive by following the footsteps of our ancestral history as stewards of our lands and waters, while balancing our role in modern-day society.

The Tsakwa’lutan Healing Centre, located on Quadra Island, represents a vision for addiction recovery with the goal of restoring lives, families, and empowering communities. Our approach is to destigmatize addiction as an individual issue and to engage, educate, and empower individuals, families, and communities in the recovery process. We achieve this by integrating the best of Western medicine with our traditional healing practices and values.

About the Opportunity

We have an exciting opportunity for Client Support Worker based on Quadra Island, BC.

The Client Support Worker plays a key role in ensuring the smooth operation of the Tsakwa'lutan Healing Centre during periods when counselling and administrative staff are unavailable. This position involves monitoring patient activities, providing support, and ensuring safety, security, and well-being for all residents in the facility. This position includes a mix of day, overnight, and weekend shifts.

Your responsibilities include, but are not limited to:

Client Support

  • Conduct client orientation and assist with intake and discharge procedures.
  • Monitor clients’ well-being and assist with goals and activities.
  • Provide emotional support to clients and ensure a safe, supportive environment.

Safety and Security

  • Ensure facility security by conducting regular checks and monitoring client activities.
  • Respond to emergencies and incidents as p er established protocols.
  • Administer first aid (if trained) and support medical emergencies when needed.

Communication and Documentation

  • Maintain accurate records of client interactions, progress, and incidents.
  • Submit daily client data electronically and communicate client status to the clinical team.
  • Assist with travel arrangements for clients (e.g., medical appointments).

Facility Maintenance

  • Assist in maintaining cleanliness and orderliness of the facility.
  • Report maintenance issues or safety hazards promptly.

Cultural Competency

  • Respect and promote Indigenous cultural practices and traditions.
  • Encourage client participation in traditional healing ceremonies.

Team Collaboration

  • Work effectively with clinical professionals and contribute to care planning.
  • Support team members in daily operations.

About You

  • Grade 12 or equivalent diploma.
  • Training in addictions, mental health, or related fields.
  • Strong communication skills, both verbal and written.
  • Basic knowledge of addiction and mental health issues.
  • Valid First Aid/CPR Level C certification.
  • Clear criminal record check (including vulnerable sector).
  • Class 5 Driver’s License (Class 4 preferred or willingness to obtain).
  • Ability to work under pressure and in crisis situations.
  • Ability to handle confidential information with discretion.
  • Cultural humility and respect for Indigenous traditions.

As a prospective Client Support Worker, you are compassionate, empathetic, and dedicated to supporting individuals on their recovery journey. You are adaptable and flexible, thriving in a dynamic and evolving environment. Your commitment to providing high-quality support and care ensures that clients feel valued, respected, and understood from their first interaction with the Centre. Your ability to work collaboratively with clinical staff and other team members contributes to a holistic and supportive recovery.

About the Benefits

A competitive hourly wage of $26.00 Casual – $28.00 Full time base pay and a host of excellent benefits including:

  • Extended health, dental, and vision coverage
  • Pension with up to 9% employer match additional to base full time salery salary.
  • Pick-up and drop-off available from Campbell River ferry
  • Beautiful facility along the ocean

Job Types: Full-time, Permanent

Pay: $26.00-$30.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off

Education:

  • Secondary School (required)

Work Location: In person

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