Collections Officer jobs

Credit & Collections Specialist

Join One of Western Canada's Fastest-Growing Water Solutions Companies

Are you a skilled Credit & Collections professional who thrives on building relationships, managing risk, and driving business results? Delta Water Products is seeking an experienced Credit & Collections Specialist to join our growing Finance team. This is a high-visibility opportunity to take ownership of collections and credit activities across multiple companies while contributing to the continued success of one of Western Canada's fastest-growing water solutions providers.

Who We Are

For more than 45 years, Delta Water Products has been a trusted leader in the water, irrigation, pump, and motor industry. In the past three years alone, we've more than tripled in size, completed five strategic acquisitions, and expanded to 15 branches across BC, Alberta, Saskatchewan, Ontario, and Washington State. We're growing fast and we're looking for great people to grow with us!

Why Join Delta

• Competitive salary: $65,000 – $75,000
• Extensive benefits package, including RRSP matching
• Professional development support, including Credit Institute designation support
• Real career advancement in a fast-growing, multi-branch organization
• Supportive, team-oriented culture with genuine backing from leadership and peers
• Exposure to a dynamic, multi-company organization

What You'll Do

As our Credit & Collections Specialist, you'll play a critical role in protecting cash flow, managing credit risk, and strengthening customer relationships across multiple operating companies. It's a hands-on, high-visibility role for someone who enjoys balancing customer service, financial analysis, and relationship management with real influence over business results.

You Will

• Drive proactive collection calls and follow-up correspondence on overdue accounts across Canada and the US
• Review and approve credit applications and supporting documentation; conduct credit investigations
• Maintain and reconcile customer A/R accounts across multiple companies, resolving discrepancies as they arise
• Set up new customer accounts following credit approval, and monitor project/equipment deposit accounts and progress payment schedules
• Partner with Sales, Operations, and Finance to manage risk and resolve account issues
• Maintain accurate, audit-ready records of all collection activity and communications
• Prepare A/R aging reports and summaries for management review
• Support month-end close, audits, and overall A/R functions
• Assist as needed to process and apply incoming payments (cheques, EFTs, credit cards) accurately and on time

What You Bring

• 3–5 years of experience in Credit & Collections
• Strong communication, negotiation, and customer service skills, with the confidence to handle sensitive financial conversations professionally
• Experience with credit reporting agencies such as Equifax, D&B, and Sterling
• Intermediate to advanced Excel skills
• Experience with Microsoft Dynamics Business Central (or a similar ERP) is a strong asset
• Post-secondary education in Credit, Accounting, or Finance is preferred
• High attention to detail and the ability to work independently in a fast-paced environment

Join Our Team

At Delta, you'll make a visible impact, work alongside great people, and build a rewarding career with a company that values accountability, teamwork, and continuous growth. Ready to bring your credit and collections expertise to a growing, multi-branch finance team? We'd love to hear from you.

Pay: $65,000.00-$75,000.00 per year

Work Location: In person