Collection Manager jobs in Toronto, ON

Goodmans LLP is internationally recognized as one of Canada’s leading and most innovative law firms. We offer market leading expertise in M&A, corporate, securities and finance, private equity, real estate, tax, restructuring, litigation and other business-related specialties.

What makes Goodmans a great place to work? It starts with our people. At Goodmans you will be part of a collaborative team where you will feel valued, connected and supported. We foster a dynamic and engaging culture that values diversity, equity and inclusion. If you are looking for a challenging and rewarding opportunity, then this is the place for you. Join us and put yourself in good company.

We are looking for a full-time Team Leader, Billings to join our Accounting team. Reporting to the Director, Revenue & Reporting, this role leads a team and supports the effective management of the firm’s revenue cycle. The successful candidate will bring strong billing expertise, sound judgment and a service-oriented approach to building relationships with lawyers, clients and firm members, ensuring work in progress is billed accurately, efficiently and in accordance with client requirements.

Key Responsibilities:

• Provide leadership, coaching and day-to-day guidance to the Billings team, including workload oversight and performance management
• Build strong relationships with lawyers and develop a thorough understanding of their practices, client requirements and billing cycles
• Manage the E-Billing process, ensuring invoices are submitted accurately and issues are resolved on a timely basis
• Review client billing guidelines and ensure compliance with special rates, billing arrangements and client-specific requirements
• Maintain a strong understanding of rate setups and special rates for billing and E-Billing purposes
• Identify, evaluate and implement process improvements to enhance accuracy, efficiency and client service
• Oversee and resolve billing inquiries, escalating matters as appropriate and providing backup support to the team when needed
• Review and provide financial analysis and reporting for clients, lawyers and management
• Provide backup support for other roles within the finance team as required
• Perform other duties as assigned

Requirements:

• Post-secondary education required; education in accounting, finance or a related field is preferred
• Minimum of five years’ experience in a billing role, preferably in a law firm or professional services environment
• Minimum of two years’ demonstrated team leadership experience, including coaching and performance management
• Strong knowledge of billing policies, procedures, systems and internal controls
• Experience with billing and invoicing software, including 3E and E-Billing systems, together with proficiency in Microsoft Office applications (Outlook, Word, Excel)
• Results-oriented, analytical and solutions-focused, with strong problem-solving skills
• Excellent written and verbal communication skills, with the ability to build strong working relationships
• High degree of discretion, confidentiality, accuracy and attention to detail
• Ability to manage multiple priorities and meet deadlines in a high-volume, fast-paced billing environment
• Strong client service orientation and the ability to anticipate client and internal stakeholder needs

We Offer:
We’re proud to offer a workplace that’s both supportive and rewarding. When you join our team, you can look forward to:

• Competitive compensation that recognizes the value you bring to our team. For this role, the anticipated annual salary range is $80,000 - $95,000 commensurate with skills, experience and qualifications;
• Comprehensive benefits package that includes health, dental, vision, retirement savings, vacation and additional perks; and
• Continuous learning and professional development opportunities to support with your growth and career goals.

This opportunity is in respect of an existing vacancy. We may use artificial intelligence (AI) tools to assist with certain aspects of our recruitment efforts. Final hiring decisions are made by the Human Resources team in collaboration with the relevant manager.

Goodmans LLP is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Goodmans LLP invites applications from all qualified candidates. For applicants with disabilities requiring accommodation at any point in the recruitment process, please contact HR@goodmans.ca.