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Client Service Representative jobs in Markham, ON

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    • Provide quality customer service to new and existing clients;
    • Minimum of one years of customer service or cashier experience.
    • Banking experience is an asset;
    • Our customer service team supports customers and sales representatives by processing orders accurately and providing reliable service in French and English.
    • Customer service: 1 year (preferred).
    • Maintain efficiency within service/installation department and with office staff.
    • Awareness of product and promotion.
    • Respond to clients quickly with a strong service mindset.
    • Comfortable in a fast-paced, client-focused environment.
    • Competitive salary: $56K–$75K.
    • An interest in customer service, sales, or business development.
    • Work toward individual and team sales and customer service goals while maintaining a customer-…
    • Job Type:* Full-time and Part-time, Permanent.
    • Our team connects with members of the public in residential communities, high-traffic locations, and other…
    • Customer service: 2 years (required).
    • 0 - 1 year customer service experience within a fast-paced environment.
    • Job Type: *Full-time / Permanent.
    • Previous customer service or administrative experience is preferred.
    • Assist customers, dealerships, and repair facilities with general service and…
    • Strong communication and customer service skills.
    • Experience: 1-2 years in customer service.
    • Organize vehicles based on availability, perform minor maintenance…
    • Coordinate client meetings and prepare client portfolio review packages and presentation material.
    • Successful Investor Wealth Management (‘SIWM’) is actively…
    • Customer service: 3 years (preferred).
    • Experience in a call centre, customer service, or sales role.
    • EcoTech Windows and Doors is one of Ontario’s fastest…
    • Reporting & Accountability: Maintain accurate records of client interactions and equipment use.
    • Experience in a retail or customer service setting (0–2 years…
    • Customer service: 1 year (preferred).
    • In this role, you'll be the first point of contact for customers, helping them navigate the repair process with…
    • This position is instrumental in meeting contractual objectives and service levels.
    • Provide a world-class customer service experience with every interaction.
    • Collaborate with veterinary staff to ensure seamless patient care and client communication.
    • Prior experience in a customer service role within a veterinary or…
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Job Post Details

Industrial and Commercial Bank of China (Canada) logo
Customer Service Representative, Richmond Hill Branch - English / Chinese
Industrial and Commercial Bank of China (Canada)
·
2.9
Richmond Hill, ON L4B 3N2
Fixed term contract, Permanent, Full-time
Apply now

Job details

Pay information not provided
Vision care, Dental care, Life insurance, Employee assistance program, Disability insurance, Extended health care
Fixed term contract, Permanent, Full-time
Richmond Hill, ON L4B 3N2

Full job description

Department / Branch: Richmond Hill Branch

Reports to: Branch Manager and Operations Officer

Employment Type: Full-Time, Permanent / Contract

Location: 350 Highway 7 East, Richmond Hill, ON L4B 3N2

Responsibilities:

  • Provide quality customer service to new and existing clients;
  • Complete customer transactions in a courteous, accurate, and timely manner;
  • Process counter transactions in a way that meets customer expectations;
  • Identify sales opportunities and refer them to the sales team for follow-up and closure to meet business goals set by the Branch;
  • Provide administrative support to Customer Relation Representatives and the Operations Officer.

Qualifications:

  • Minimum of post-secondary degree or College Diploma in Finance, Economics, Accounting, Business Administration, or a related field. A higher degree is an asset;
  • Minimum of one years of customer service or cashier experience. Banking experience is an asset;
  • Strong communication and interpersonal skill;
  • Strong verbal and written communication skills in English and Chinese to effectively perform the responsibilities of the position. Verbal Cantonese skills are considered an asset;
  • Excellent attention to details;
  • Willingness to learn and self-motivation to support the team;
  • Ability to work under pressure to meet deadlines and handle difficult situations;
  • Demonstrated effectiveness in achieving work accuracy on the first attempt;
  • Strong common sense and patience, especially when addressing customer requests and inquires;
  • Proven adherence to bank policies and procedures.

Recruitment Process, Privacy and Accessibility Notice

We thank all applicants for their interest in career opportunities with Industrial and Commercial Bank of China (Canada) (“ICBK”). Please note that only shortlisted candidates will be contacted.

ICBK is committed to fostering an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please inform us and we will work with you to address your needs. For more information on our accessibility commitment, please refer to Accessibility at ICBK on our corporate website.

To learn more about how ICBK collects, uses, and safeguards personal information provided during the recruitment process, please refer to the ICBK Privacy Statement for Recruitment and Employment available on our corporate website.

Benefits:

  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Vision care

Application question(s):

  • Are you able to deliver services in both English and Chinese with work proficiency?

Education:

  • Secondary School (preferred)

Experience:

  • Customer Service or Cashier: 1 year (preferred)

Work Location: In person

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