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Job Post Details

Library Client Service Associate - Saskatoon Campus (Casual 2026-27)
Saskatoon, SK
$20.53–$24.53 an hour
Casual

Job details

$20.53–$24.53 an hour
Casual
Weekends as needed, Day shift
Saskatoon, SK

Full job description

Competition Number
P17571

Posting Title
Library Client Service Associate - Saskatoon Campus (Casual 2026-27)

Classification
Band 2

Location
Saskatchewan Polytechnic Saskatoon Campus

Other Location(s)
Saskatchewan Polytechnic Saskatoon Campus

Building
Saskatoon Campus, 33rd St.

Other Building
Saskatoon Campus, Ave W

Date Posted
08/11/2026

Closing Date
06/30/2027

JIQ #
032

Start Date
07/02/2026

End Date
06/30/2027

Open Until Filled
No

Ongoing
No

Category of work
Casual

Bargaining Unit
Professional Services

Hours of Work
To be Assigned

Salary Range
$20.53 to $24.53 per hour

Temporary Market Stipend

Incumbent

Total Assigned days (AC) / Total Hours per biweekly pay
Less than 30 occasions. Specific hours are as assigned.


Currently looking for applicants able to work daytime hours.

May also include evening and weekend hours.

Posting Status
Open
Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech’s strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.

Job Duties/Qualifications, Skills and Abilities(QSA)

Job Duties

Job Duties
1. Greet and welcome everyone to the library
2. Provide proactive client-focused service by anticipating client needs and by ensuring the highest standards of client service are met to create a welcoming environment
3. Maintains client relationships by responding to basic library reference help and documenting action
4. Proactively prepares for customer inquiries by studying products, services and customer service processes
5. Assists clients in signing materials in and out
6. Show clients how to use technology throughout the library
7. Assists with events and tours under the direction of a supervisor according to established standardized event/program guidelines
8. Shelving, sorting, and processing materials
9. Maintaining attractive, welcoming, and inviting library spaces (I.e., tidying and cleaning)
10. Refer students to library resources to meet their needs
11. Provide technical assistance with library equipment and technology
12. Take payments for library fine and fees
13. Provide assistance with tracking and updating library usage data
14. Assist with client’s lab/study room bookings
15. Handling cash.
16. Provide basic clerical support

QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE

Specific Accountabilities

Duties

Required Qualifications, Skills and Abilities (QSA)
1. Minimum six (6) months experience in a customer service environment
2. Grade 12 with supplementary training or experience in technology
3. Basic knowledge of Microsoft Office
4. Basic Internet
5. Basic working knowledge of computers and related office equipment
6. Effective oral communication skills including basic telephone and customer service experience
7. Effective time management and organizational skills
8. Knowledge of automated system software (client databases, inventory etc.)
9. Handling cash and use of a digital cash register
10. Ability to work alone
11. Attention to detail
12.Demonstrates understanding and valuing Equity, Diversity, and Inclusion.

Desired QSA

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