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Job Post Details

Client Success Specialist
Staffless Practice
Remote
$20–$23 an hour
Part-time
Apply now

Job details

$20–$23 an hour
Part-time
Remote

Full job description

Job Summary
We are seeking a right hand to our CEO who works REALLY WELL in an environment where the ship is being built while it is heading north! We are a new company, learning and pivoting everyday.

Team member is required to be available for regular Zoom meetings to support our clients.

Job includes overseeing the jobs for each client, meeting with clients, and contributing to their success.

Our company offers solutions for wellness practices in US and CANADA looking to scale without hiring.

This position requires a strategic thinker who can manage multiple projects, foster collaboration, and drive operational excellence.

Responsibilities

  • Implement and maintain organized framework across all departments to enhance productivity and client fulfillment
  • Facilitate regular meetings with clients and team to track progress towards goals and address any issues.
  • Collaborate with department to ensure client workload is being executed with grace and excellence
  • Serve as a liaison between clients and team for fulfillment success
  • Analyze operational processes and recommend improvements to streamline workflows and enhance efficiency.
  • Support the development of strategic plans that align with the company’s vision and objectives.

About Us

We serve wellness practice owners—chiropractors, holistic providers, and healing-centered entrepreneurs—by helping them systematize, scale, and serve their communities with excellence.

Our company culture is rooted in vibrant living, a healthy pace, and nurturing both body and mind. We believe in building businesses that feel as good on the inside as they look on the outside.

Our founder is a classic Visionary—brilliant, creative, and fast-moving. We need a true Integrator to complement that with structure, accountability, and clean execution.

What You’ll Be Responsible For

  • Team accountability. Ensure every team member is meeting our clients demands and promises are being met
  • Fire prevention (and firefighting). Be the calm, confident point of contact for internal and client-facing issues—resolving quickly and keeping the train on the tracks.
  • Systems & documentation. Continuously add to and improve our team and client SOP processes.
  • Own the tools. Run the backend via Monday.com, Slack, and Zoom—and manage the learning or delegation of GoHighLevel as needed.
  • Culture & communication. Embody and protect our company values: joy, freedom, vision, and integrity—and help keep the team connected and inspired.

Must-Haves

  • Proven success managing a remote team and keeping projects moving smoothly
  • Strong communicator who thrives in leadership and isn’t afraid of accountability conversations
  • Tech-confident with Monday.com, Slack, Zoom, ChatGPT, and eager to self-learn GoHighLevel
  • Able to maintain calm and clarity in fast-paced, creative environments
  • Works well with wellness-minded clients and understands the pace and energy of purpose-driven entrepreneurs
  • High attention to detail and exceptional follow-through
  • Availability during EST business hours (especially mornings)

Extra Credit If You...

  • Have experience in the wellness, coaching, or practice management space
  • Are a natural systems builder
  • Can laugh under pressure and keep energy light even when there’s a lot happening
  • Thrive being the “glue” that holds people, projects, and purpose together

What’s In It For You

  • Start at 15 hours a week ideally 3-4 hours a few days a week - am EST times needed @ $20-$23 per hour with growth opportunities
  • Performance bonuses based on KPIs and company success
  • Work remotely in a role that truly matters
  • Be part of a healthy, heart-centered team that values your brilliance
  • Use your gifts to bring vision to life and elevate wellness leaders who are changing lives

To Apply

Send us:

  • A short video or message telling us why this role is perfect for you
  • One example of a system or team you’ve led or optimized that made life easier
  • Your availability during EST business hours and your desired start date

We’re interviewing now. If you’re the kind of person who gets things done, sees around corners, and genuinely enjoys holding it all together—you’ll love it here.

This is your chance to step into a key leadership seat in a company that believes vibrant work supports a vibrant life.

Job Type: Part-time

Work Location: Remote

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