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    • Build and maintain strong relationships with customers, focusing on improving service quality and client satisfaction.
    • Valid Class 5 Driver’s License required.
    • Customer service: 2 years (preferred).
    • Build and maintain strong client relationships through regular communication.
    • Monday to Friday, 8:30 AM to 5:00 PM.
    • Collaborate with marketing teams to create campaigns that promote services and attract new clients.
    • Strong background in negotiation, sales strategies, and…
    • Answer phone calls, respond to questions and/or direct to appropriate contacts.
    • The company supports clients across every phase, from engineering and…
    • Answering & dispatching incoming phone calls, and assisting with clients over the phone.
    • Customer service: 2 years (required).
    • Expected hours*: 40 per week.
    • You will handle complex client inquiries and service escalations with diplomacy, speed, and fairness.
    • You will oversee customer communication strategies,…
    • ## Responsibilities - Schedule and confirm appointments for clients - Manage incoming calls and emails to book appointments - Coordinate with staff to ensure…
    • Ensure all vehicles meet safety and regulatory standards and are returned to service with minimal delay.
    • Build and maintain strong supplier relationships to…
    • Demonstrated experience in customer service, client engagement and conflict resolution.
    • Our services include onsite and inhouse repairs to food service…
    • Create and submit quotes for service calls.
    • Assist with scheduling of inspections with subcontractors and clients.
    • Knowledge of sprinkler systems is an asset.
    • Assist customers with service recommendations, upselling additional services or repairs when appropriate.
    • Serve as the primary point of contact for customers,…
    • Schedule: Monday – Friday with after hours on-call.
    • Lead the daily operations of the Parts Department, ensuring efficient workflows and exceptional customer…
    • Support site inspections and client tours, ensuring a professional and well-informed experience for all prospective clients.
    • Job Types: Full-time, Permanent.
    • Participate in the Manager on Duty call schedule.
    • Coordinate facility operations, vendor relationships, service contracts and annual maintenance planning.
    • Responsibilities: * Assist with coordinating daily maintenance and construction operations * Communicate with crews, foremen, suppliers, subcontractors, and…
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Job Post Details

Service Coordinator - job post

AIR UNLIMITED INC.
4.1 out of 5 stars
1-3247 Millar Ave, Saskatoon, SK S7K 5Y3
$50,000–$65,000 a year - Full-time

Job details

Pay

  • $50,000–$65,000 a year

Job type

  • Full-time

Location

1-3247 Millar Ave, Saskatoon, SK S7K 5Y3

Full job description

Air Unlimited Inc. is seeking a Service Coordinator to join our team. The successful candidate will be a self-motivated, organized professional with excellent communication and multitasking skills. This role is key to ensuring smooth coordination between technicians, office staff, and customers. The Service Coordinator will manage technician work order flow, coordinate daily schedules, handle parts and materials, and provide reliable inside sales and administrative support. Through strong organizational and interpersonal abilities, this individual will play an essential role in maintaining Air Unlimited Inc.’s reputation for outstanding customer service and operational excellence.

Duties and Responsibilities:

  • Manage all work order flow for service technicians, ensuring efficient scheduling and completion
  • Coordinate daily job schedules, track technician hours, and manage timesheets
  • Communicate with customers by phone and email to assess service needs, schedule visits, and relay accurate information to technicians
  • Report service-related issues and concerns to the Service Manager promptly
  • Work closely with the Parts Department to ensure all required parts and materials are available for scheduled service calls
  • Monitor open parts orders, track lead times, and follow up to ensure timely fulfillment
  • Build and maintain strong relationships with customers, focusing on improving service quality and client satisfaction
  • Collaborate with all Air Unlimited departments to support sales processes and onboard new clients
  • Coordinate technician travel arrangements, including hotel and flight bookings when required
  • Oversee service work and maintenance scheduling for Air Unlimited Inc.’s vehicle fleet
  • Perform other related duties as assigned

Skills and Qualifications:

  • Strong organizational and time management skills, with the ability to handle multiple priorities effectively
  • Detail-oriented, dependable, and able to work under pressure while meeting deadlines
  • Excellent verbal and written communication skill.
  • Strong interpersonal skills and a collaborative team mindset
  • Proficiency in Microsoft Excel and Microsoft Word
  • Knowledge of or experience with Sage Business Vision software is an asset, but not required
  • Mechanical aptitude or prior experience in a technical/service environment is considered an asset
  • Valid Class 5 Driver’s License required

Job Type: Full-time

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