Call Centre Manager jobs

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Operations Manager
SPARK ACQUISITIONS - Toronto, ON
Operations Management or Call Centre:. 2-5 years of managing a call centre experience. Spark is currently looking to hire an Operations Call Centre Manager to...
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Senior Manager, Customer Solutions- Service (Call Center)
Scotiabank - 801 reviews - Scarborough, ON
Reviewing recorded calls and side-by-side observational calls) and interactions with employees (e.g. Ensuring employee development is a priority for Managers...
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Quality Assurance Specialist - Call Center
Groupecho Canada - Laval, QC
\*\*Must Have Call Centre QA Experience\*\*. Typical tasks include completing call evaluation forms, calibration forms & coaching packages, creating & running...
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Manager, 211 and Inquiry Services

Findhelp Information Services - Toronto, ON
Certificate in Call Centre Management or 5 years managing a diverse team is required. If you are an experienced manager with demonstrated change leadership,...

Senior Manager Workforce Optimization Call Center

Scotiabank - 801 reviews - Toronto, ON
Drive process improvement initiatives focus on call deflection and increase first call resolution. Use Speech Analytics and voice of the customer intelligence...

Senior Manager Customer Solutions Service (Call Center)

Scotiabank - 801 reviews - Halifax, NS  +1 location
Reviewing recorded calls and side-by-side observational calls) and interactions with employees (e.g. Ensuring employee development is a priority for Managers...

Manager - Call Centre Sales

Best Buy - 10,024 reviews - Brampton, ON
3 years supervisory or management experience in outbound call centre sales environment. Preferred 5 years or more experience in management of sales team in...

Superviseur, Centre D'appels / Team Manager, Call Centre

Moneris - 13 reviews - Montréal, QC
Team Manager, Call Centre. Understanding of call centre and resource planning metrics. Superviseur, Centre D'appels....
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Manager Server & Storage Solutions

City of Toronto - 186 reviews - Toronto, ON
$124,033 - $145,746 a year - Full-time, Permanent
Manages staff on call schedules to ensure each service component of the data center is protected on a 7X24X365 basis with on call staff....

Manager, Customer Serivce

407 ETR Concession Company Limited - Woodbridge, ON
Managing a World Class Call Centre. The Customer Service Manager is responsible for the day-to day operations and management of the Call Centre....
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Team Manager, Call Centre

MSC - 60 reviews - Montréal, QC
Developing talent through career goal/objective setting Having direct, honest and sometimes difficult conversations in a respectful, intentional and productive...

Call Centre Business Manager

Transcom Worldwide (NA) Inc. - Barrie, ON
Position Summary Due to continued growth, Transcom is looking for an experienced Call Centre Business Manager to oversee several clients at our site in Barrie....
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Contact Center Manager

Integral Retail Recruitment - North York, ON
$70,000 a year
Contact centre manager – Beauty Brand - head office. Lead this small incoming call centre team to provide the best in service to internal and external customers...
Medical Office Operational Excellence Manager
Shell - 1,226 reviews - Fort McMurray, AB
May share call as a member of the Health Lead on call duty roster. Manage Albian health centre administration & operations/....
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Call Centre Manager, Non Profit and charity Fundraising
STRATCOM INC. - Vancouver, BC
Call Centre Manager HR Responsibilities. Call Centre Operations Management Responsibiiltes:. Located in Vancouver, and reporting to the Senior Performance...
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Company with Call Centre Manager jobs
Scotiabank is the first Canadian company to be named to the “World’s Best Multinational Workplaces” list in 2014 by the Great Place to Work®