Call Centre Manager jobs

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Call Centre Manager
Troubleshooting and escalation of issues/concerns to Call Centre Director as required. Daily, weekly, monthly management of KPI performance and provide updates...
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Business Operations Unit Manager (Multi Call Centre)
IFDS Group - 3 reviews - Toronto, ON
Business Operations Unit Manager (Multi Call Centre). Multi Call Centre (810). Identifies and proactively communicates trends/concerns with processing / call...
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Senior Manager, Workforce Optimization- Call Center
Scotiabank - 777 reviews - Toronto, ON
Drive process improvement initiatives focus on call deflection and increase first call resolution. Use Speech Analytics and voice of the customer intelligence...
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Supervisor, Customer Care - Vancouver

Shaw Communications - 168 reviews - Vancouver, BC  +4 locations
• Responsible for management of the complete call centre floor, customer experience and operations in ensuring service levels are consistently achieved....

Call Center Manager

McNaught Cadillac Buick GMC - Winnipeg, MB
Call Centre, Dealer Track, Automotive Industry Experience, and ADP:. Remuneration is above average salary with a bonus commission on all ongoing product sold by...
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Manager, Customer Service Centre

Farm Credit Canada - 11 reviews - Regina, SK
Experience managing a call centre. Put your coaching and leadership skills to work as you guide a team of high-performing lenders in an active call centre....

Manager, Client Service Operations

Bell - 776 reviews - Ottawa, ON
Req Id: 132188 Bell is a truly Canadian company with over 135 years of success. We are defined by the passion of our team members and their belief in our

Customer Service Team Leader

Baylis Medical - 3 reviews - Montréal, QC
Should have 5 years of Customer Service experience, with minimum of 2 years in call centre. The Customer Service Team Leader is responsible for establishing...

Manager, Call Centre

York University - 167 reviews - Toronto, ON
$90,001 a year
Working within Annual Giving, the Manager is responsible for the coordination and management of the York University Call Centre activities including the...

Senior Manager Workforce Optimization Call Center

Scotiabank - 777 reviews - Toronto, ON
Drive process improvement initiatives focus on call deflection and increase first call resolution. Use Speech Analytics and voice of the customer intelligence...

Call Centre Manager

Teleperformance - 6,917 reviews - Toronto, ON
Troubleshooting and escalation of issues/concerns to Call Centre Director as required. Daily, weekly, monthly management of KPI performance and provide updates...
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Senior Call Centre Manager

Lock Search Group - Mississauga, ON
Senior Call Centre Manager. Management experience in call centre environment. They have asked Kelly Noelle of Lock Search Group to assist them in their search...

Supervisor of Customer Service

City of Barrie - 11 reviews - Barrie, ON
$74,175 - $90,188 a year
Working knowledge of call centre technology (thorough knowledge is preferred). Customer Contact Centre Operations....
Centre Manager
Avalon Recovery Society - Vancouver, BC
Centre Manager, White Rock. No phone calls please. We currently have a full time opportunity at our White Rock location as a Centre Manager, for a caring and...
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Manager, Customer Service Centre
Experience managing a call centre. Put your coaching and leadership skills to work as you guide a team of high-performing lenders in an active call centre....
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Company with Call Centre Manager jobs
IFDS is the world’s leading provider of services to institutional investors, shareholder accounting services and proprietary systems.