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Manager, Customer Service & Retention
Comwave Group - Toronto, ON
College Diploma or Certificate in Call Centre Management. Supervise the volume of incoming calls, service tickets and correspondence....
Inside Sales Manager - 30 reviews - Etobicoke, ON
Strong understanding of Call Centre Metrics & KPIs. Knowledge and experience in advertising, marketing, media, call centers and/or sales centers....
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Bilingual Customer Support Manager
Call Center Management:. Management and training of offshore Customer Support Call Centre which provides first line product and technical support on all...
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Project Manager, Call Centre

Elections Ontario - 98 reviews - Scarborough, ON
$74,898 - $96,023 a year
Project Manager, Call Centre*. Create customized call centre reports. Demonstrated management and/or leadership experience in a call centre;...
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Manager, Contact Centre (Specialized Customer Support)

Acklands-Grainger - 1,225 reviews - Markham, ON
Interacts frequently with Contact Centre support teams, other Managers across the organization. Monitors phone calls on a regular basis and scores calls based...

Contact Center Team Manager

Aimia - 66 reviews - Vancouver, BC
First call resolution. You will be part of a management that supports a 250 seat contact centre. Minimum of 5 years in a similar role in a contact centre...

Manager, HPIBet Call Centre

Woodbine Entertainment Group - 41 reviews - Toronto, ON
The purpose of this position is to manage all activities related to operations and development of HPIbet services. What you'll do: • Contributes to the

Team Manager, Inbound Sales - Toronto, ON

Reliance Home Comfort - 61 reviews - Toronto, ON
Call Center Management:. Team Manager, Inbound Sales*. Identification of new sales opportunities by monitoring of inbound calls....
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Call Centre Manager

Hooper-Holmes Canada Limited - Toronto, ON
Reporting to the Director of Call Centre Operations, the Call Centre Manager will be responsible for the day to day operations of a multi shift, inbound...
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Manager, Call Centre

Certified Call Center Manager (e.g. The Manager, Call Center also oversees process development and implementation to ensure adherence to customer protocols (SLA...
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Manager, Client Services - Call Centre (Temporary)

Legal Aid Alberta - Edmonton, AB
These assessments are conducted primarily by phone in a call centre environment. The Manager, Client Services – Call Centre will provide operational and...
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Inbound Fraud Client Care Team Manager - P&CB - RBC

RBC - 1,488 reviews - Montréal, QC
Review of all historical facts / evidence (including calls) on customer fraud complaint and decide to maintain or overturn the previous decision;...

Team Manager

Staples - 6,453 reviews - Toronto, ON  +1 location
Keep current on customer issues and address areas of concerns with the Contact Centre Manager. Take escalated customer calls as required....
Bilingual Assistant Manager, Call Center
Combined Insurance, a Chubb company - Markham, ON
Manager, Call Center. Bilingual Assistant Manager, Call Center*. Call Centre or previous insurance experience an asset....
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Sales Manager
Sales Management in a Contact Centre. Inside Sales Manager for captive program, outsourcer or channel partner....
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