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Call Center Manager
CanadaDirect - Barrie, ON
The Call Center Manager will be expected to work closely and oversee all call centre staff to deliver high quality call centre services to our clients while...
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Manager, Customer Service & Retention
Comwave Group - 5 reviews - Toronto, ON
College Diploma or Certificate in Call Centre Management. Supervise the volume of incoming calls, service tickets and correspondence....
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Team Manager, Call Centre - Windsor
FREEDOM Mobile - Windsor, ON
We are currently recruiting for a *Team ManagerCall Centre*. To join our *Windsor Call Centre*. Other duties as requested by Reginal Director, Call Centre....
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Manager, Pharmacy Customer Service Call Centre

Shoppers Drug Mart / Pharmaprix - 2,280 reviews - Toronto, ON
We are hiring a Manager, Pharmacy Customer Service Call Centre. Thorough knowledge of call centre metrics, call forecasting and staffing requirements....

Call Center Manager, Group insurance

iA Financial Group - Montréal, QC
Identify, manage and resolve issues related to claims to support the call centre. We are currently looking for a Call Center Manager, Group insurance for our...

Customer Care Manager

Canopy Growth Corporation - Bowmanville, ON
Assist with Development of strategic planning in Care Centre and implement Care Centre strategies and operations at the levels expected by the Director....
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Manager, Customer Contact Centre - Vernon

BC Hydro - 79 reviews - Dunsmuir, BC
Leads a team of managers and employees responsible for operating BC Hydro’s contact centre. Performance management of contact centre staff....

Customer Care Manager

HelloFresh - 84 reviews - Toronto, ON
Experience using call centre software such as Zendesk. You will possess solid team leading capabilities within a call centre or customer service environment...

Sr Manager, Customer Contact Centre Ops

BC Hydro - 79 reviews - Dunsmuir, BC
Contact centre staff. Day-to-day operations of contact centres and in-person services; As a member of the Contact Centre and Billing Operations leadership team,...

CUSTOMER SERVICE TEAM MANAGER

Veritiv - 101 reviews - Mississauga, ON  +1 location
Use and promote proper telephone and e-mail etiquette to answer calls and e-mails in a timely, polite and professional manner....

Contact Centre Implementation Manager

BroadConnect Telecom - Toronto, ON  +3 locations
Contact Centre Implementation Manager*. The Contact Centre Implementation Manager is responsible for driving execution for new Contact/Call Centre deployments,...
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Call Centre Manager

A & A Contract Customs Brokers - Surrey, BC
Minimum five years proven success managing a call centre with definable metrics. Effectively supervises all Canadian call centre team members, including chat,...

Assistant Contact Centre Manager

Kawartha Credit Union - 4 reviews - Peterborough, ON
Assistant Contact Centre Manager. As Assistant Contact Centre Manager you will assist with the administration, supervision, credit adjudication and operation of...
Manager, Customer Service
Confidential (Home Builder - Construction) - Greater Toronto Area, ON
We are looking for a driven, experiences manager within the residential homebuilding industry to manager our after-sales service department....
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Customer Success Manager
SoCast - Toronto, ON
Customer Success Leader, Customer Insights Manager, Customer Experience Specialist, Customer Care Manager, Service Consultant, Client Service Manager, Account...
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