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Call Centre Business Manager
5 Years or more working in an outsourced Call Center environment at a manager level or above. The Business Manager (BM) is responsible for leading a team of up...
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Inside Sales Team Manager
A demonstrated sales background, with a minimum of 5 years Cable/ Wireless or related industry experience required within an inbound and outbound call centre...
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Business Development Manager
i3 International Inc. - Toronto, ON
Prior call centre, lead generation experience. This will include supporting Regional Sales Managers with quotes, answering customer calls and inquiries with...
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Call Centre Manager

MVT Canadian Bus Inc. - Surrey, BC
Liaise with the Call Centre and Operations departments regarding Call Centre and service delivery issues. Our Metro-Vancouver HandyDART team is looking for an...
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Contact Centre Site Manager Toronto, Customer Experience

Moneris - 63 reviews - Toronto, ON
Contact Centre Site Manager Toronto, Customer Experience. Understanding of call centre and resource planning metrics....

Manager, Contact Centre (Specialized Customer Support)

Acklands-Grainger - 1,052 reviews - Edmonton, AB
Interacts frequently with Contact Centre support teams, other Managers across the organization. Monitors phone calls on a regular basis and scores calls based...

Contact Centre Manager

Hydro One Networks Inc - 19 reviews - Markham, ON
Requires experience leading a call centre operation in a managerial and/or client services capacity. Requires an understanding and operation of call centres and...

Customer Success Manager

FutureVault Inc. - Toronto, ON
Are you that Jack-or-Jill-of-all-trades and master-of-many Customer Success Manager? You have weird dreams about KPIs like customer retention, conversion rate,...
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Contact Centre Manager

Aimia - 56 reviews - Vancouver, BC
First call resolution. You will be part of a management that supports a 250 seat contact centre. Minimum of 5 years in a similar role in a contact centre...

Preferred Customer Account Manager (Inside Sales)

Staples - 5,582 reviews - Regina, SK
1 year of blended customer service and sales experience in a Call Centre environment. Handle all callbacks and/ or inbound calls....

Director Call Centre Sales

Distributel - 6 reviews - Ottawa, ON  +2 locations
Call Centre Management experience. Directs the Call Centre Sales manager in our Call Centers and oversees sales operations for our Call Centre partner to ensure...

Workforce Manager - Call Centre

excelHR - Ottawa, ON
Unique opportunity to work as a senior workforce manager in a call centre environment! 3+ years of workforce management within a call centre....

Call Centre Team Lead

Transcom Worldwide (NA) Inc. - 289 reviews - Brockville, ON
Team KPI’s are to be tracked and communicated daily to the Business Manager and be available upon request. Send a weekly communication by email to his/her team...
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Manager, Business Service Delivery
Call Centre Operations & Customer Service / Sales Requisition ID:. Call Centre || Canada (CA) || QC || Montreal || SF:....
Sponsored by Rogers
Business Operations Unit Manager Call Centre
IFDS Group - 3 reviews - Toronto, ON
Identifies and proactively communicates trends/concerns with processing / call quality. Assistance with processing / calls and approvals on a daily basis....
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