Business Development Associate jobs in Edmonton, AB

Overview
Green Light Customs Broker Ltd. is seeking an ambitious, commercially driven, and results-oriented Business Development Representative to lead new client acquisition, expand our market presence, and generate sustainable revenue growth. This position will be based out of our Acheson location (25963 111 Ave NW, Acheson, AB T7X 6C8)

In this role, you will play a pivotal role in developing our sales pipeline, establishing strategic business relationships, and converting qualified prospects into long-term profitable clients.

This position requires a proactive individual who takes ownership of sales performance, demonstrates strong business acumen, and thrives in an entrepreneurial environment where initiative, accountability, and measurable results are essential. The successful candidate will be responsible not only for achieving sales targets but also for contributing to the development of a scalable and effective sales function within Green Light Customs Broker Ltd.

Role & Responsibilities

1. New Business Development & Client Acquisition

• Proactively identify, prospect, and secure new business opportunities across Canadian importers, manufacturers, distributors, freight forwarders, transportation companies, and international trade organizations.
• Develop and execute targeted outbound sales strategies through cold calling, email campaigns, professional networking, referrals, and direct client engagement.
• Identify prospective clients experiencing challenges with customs clearance, regulatory compliance, brokerage costs, or existing service providers.
• Conduct discovery meetings to assess prospective client’s shipment volumes, business requirements, operational challenges, and potential revenue opportunities.
• Prepare and deliver customized sales presentations, service proposals, and commercial quotations.
• Negotiate commercial terms within approved company pricing and profitability guidelines.
• Convert qualified leads into active, revenue-generating client accounts.

2. Revenue Generation & Sales Performance

• Achieve or exceed established monthly, quarterly, and annual sales and revenue targets.
• Develop high-value prospects, recurring shipments opportunities, and accounts with strong long-term profitability potential.
• Monitor sales conversion rates, new client activation, account revenue, and customer acquisition performance.
• Maintain accurate revenue forecasts and provide regular performance reports to management.
• Take ownership of assigned sales objectives and proactively implement corrective strategies when targets are at risk.

3. Client Relationship Management & Account Growth

• Establish and maintain professional relationships with key decision-makers, including business owners, procurement managers, logistics directors, and supply chain executives.
• Manage assigned client accounts to support retention, satisfaction, and long-term commercial growth.
• Identify opportunities to expand existing accounts through additional brokerage services, trade compliance consulting, and specialized customs solutions.
• Conduct periodic client reviews to evaluate service satisfactions and identify future business opportunities.
• Coordinate with the Customs Operations and Compliance teams to ensure smooth onboarding and effective service delivery.
• Address commercial concerns professionally and escalate operational or regulatory matters to the appropriate internal specialists.

4. Market Intelligence & Strategic Sales Development

• Research industry trends, Canadian import activity, competitor positioning, and emerging business opportunities.
• Identify underserved markets and industries where Green Light can establish a competitive advantage.
• Monitor developments affecting Canadian importers, including tariffs, trade regulations, and evolving customs requirements.
• Collaborate with management to refine pricing strategies, sales campaigns, and market expansion initiatives.
• Represent Green Light at industry conferences, trade shows, business association events, and professional networking opportunities.
• Build referral relationships with complementary service providers and industry stakeholders.

5. Sales Pipeline, CRM & Reporting

• Maintain accurate and up-to-date records of leads, prospects, sales activities, proposals and client interactions using the company’s designated CRM system.
• Establish structured follow-up schedules opportunities are actively pursued.
• Track key sales performance indicators, including prospecting activities, qualified leads, meetings proposals, conversion rates, and revenue generated.
• Prepare weekly pipeline updates and monthly sales performance reports.
• Provide management with reliable sales forecasts, potential revenue projections, and recommendations for improving sales effectiveness.

6. Cross-Functional Collaboration & Professional Accountability

• Work closely with Customs Operations, Compliance, Billing and Management to ensure prospective clients are appropriately qualified before onboarding.
• Ensuring commercial commitments, quotations, and service agreements accurately reflect the company’s approved capabilities, pricing, and operational requirements.
• Maintain confidentiality, professional integrity, and ethical business practices in all client interactions.
• Demonstrate initiative, independence, resilience, and a strong sense of ownership over assigned responsibilities.
• Contribute to the continuous improvement of the company’s sales processes, customer experience, and long-term business development strategy.

Performance Expectations

Success in this position will be measured through tangible results, including:

• New Client Acquisition: Number of qualified, activated, and revenue-generating clients secured.
• Revenue Growth: New recurring brokerage and consulting revenue generated.
• Sales Conversion: Percentage of qualified opportunities successfully converted into paying clients.
• Pipeline Development: Quality, Value, and progression of active sales opportunities.
• Client Retention & Expansion: Continued account activity and growth of assigned customer relationships.
• Sales Discipline: Consistent prospecting, timely follow-ups, accurate CRM reporting, and reliable revenue forecasting.
• Profitability: Acquisition of commercially viable accounts that meet company pricing and margin expectations.

Required Qualifications

• Minimum 3 years of demonstrated experience in B2B Sales, business development, or strategic account acquisition, preferably within customs brokerage, freight forwarding, logistics, transportation, or supply chain services.
• Proven ability to independently prospect, qualify, negotiate, and close new business opportunities.
• Demonstrated track record of achieving or exceeding sales targets, supported by measurable revenue or client acquisition results.
• Strong understanding of consultative selling, relationship management, and complex B2B sales cycles.
• Ability to reliably commute to Acheson, AB.

Pay & Benefits

Salary: $60,000 - $75,000 / year + Commission

Benefits:

• Dental care
• Extended health care

We are seeking a driven professional who combines the confidence of a business developer with the discipline of a relationship manager. The ideal candidate is proactive, resilient, persuasive, and highly accountable. They are comfortable initiating conversations with prospective clients, navigating complex sales cycles, and taking ownership of results.

At Green Light Customs Broker Ltd., sales success is not measured by activity alone. It is measured by the quality of relationship established, clients successfully acquired, revenue generated, and long-term value created for the company.

Job Type: Full-time

Pay: $60,000.00-$75,000.00 per year

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care

Work Location: In person