Bullet Trade Services jobs

Key Responsibilities

• Dispatch and schedule field crews based on project requirements, available labour, and changing operational priorities.
• Complete daily labour planning and crew assignments.
• Schedule and facilitate weekly manpower planning meetings.
• Initiate and coordinate additional manpower planning meetings whenever urgent operational demands, staffing changes, or critical priorities arise.
• Use Bullet's approved manpower planning software for all workforce scheduling, resource allocation, labour forecasting, and manpower planning records.
• Monitor technician availability and labour utilization and identify potential manpower conflicts before they affect execution.
• Coordinate emergency breakdown staffing and response requirements with an appropriate sense of urgency.

• Maintain attendance records and promptly inform the Operations Execution Team of employee absences and late arrivals.
• Maintain daily communication with field crews and Project Managers regarding crew assignments, manpower changes, and operational impacts.
• Communicate urgent staffing conflicts, shortages, and scheduling changes quickly and clearly to the appropriate internal resources.

• Maintain shop organization, housekeeping, and day-to-day readiness.
• Stage materials and required resources for upcoming jobs.
• Coordinate shipping and receiving through the appropriate internal resources.
• Ensure shop and warehouse areas remain organized so materials, tools, and equipment can be located and deployed efficiently.

• Ensure appropriate PPE is stocked, readily available, and issued to employees as required.
• Monitor PPE inventory levels and coordinate replenishment to prevent shortages.
• Inspect PPE regularly and coordinate replacement of damaged, worn, or expired equipment.
• Perform inventory counts and maintain accurate inventory records.
• Establish and maintain appropriate minimum and maximum inventory levels.
• Coordinate replenishment of stock and critical spare parts.
• Optimize warehouse organization and material storage to support operational readiness.

• Track tools and support accountability for company tools and equipment.
• Coordinate equipment maintenance, calibration, repairs, and replacement through the appropriate resources.
• Follow up on outstanding repairs, calibrations, and equipment availability issues to prevent delays to field execution.

• Maintain accurate and current dispatch records.
• Ensure manpower planning software, resource schedules, attendance information, and operational records remain current and reliable.
• Maintain organized records related to inventory, PPE, tools, equipment repairs, and calibration coordination as required.

Decision Making & Accountability

• Make day-to-day field crew scheduling and crew assignment decisions within approved project priorities and available labour.
• Schedule manpower planning meetings and coordinate routine material staging, shipping and receiving, inventory replenishment, PPE replenishment, and tool/equipment repair or calibration activities.
• Escalate decisions that materially affect customer commitments, staffing levels, significant unplanned expenditures, major equipment replacement, or company policy.
• Maintain accurate records, communicate changes quickly, and follow through on assigned actions until they are complete.

Qualifications & Experience

• Experience in dispatch, workforce/manpower planning, industrial service coordination, shop or warehouse operations, inventory control, or a related operations role.
• Industrial trades, service contracting, manufacturing, or similar industrial operating experience is preferred.
• Strong understanding of workforce scheduling, resource allocation, attendance communication, inventory control, shop readiness, and urgent breakdown coordination.
• Strong computer skills, including Microsoft Office, Excel, Outlook, Teams, and workforce/manpower planning software.
• Strong organizational skills with the ability to manage competing priorities, changing schedules, and urgent operational requirements.
• Clear written and verbal communication skills with strong attention to detail, record accuracy, and follow-up.

Core Competencies

Performance Expectations

• Manpower schedules are accurate, current, and complete in Bullet's approved manpower planning software.
• Weekly manpower meetings occur consistently and additional meetings are initiated promptly when operational urgency requires them.
• Absences, late arrivals, urgent manpower changes, and breakdown staffing requirements are communicated quickly to the Operations Execution Team and Project Managers.
• Labour and technician resources are utilized effectively and manpower conflicts are identified early.
• The shop, warehouse, materials, PPE, tools, and equipment remain organized and ready to support upcoming work.
• Inventory records remain accurate and critical stock, PPE, and operational supplies are replenished before shortages affect execution.
• Tool and equipment repairs, calibration, and availability issues receive timely follow-up.
• Dispatch and operational records are accurate, reliable, and maintained consistently.

Role Scope

• This role owns the dispatch, manpower planning, shop, inventory, PPE stocking, warehouse, and equipment-coordination responsibilities described above.
• Fleet management, purchasing/vendor management, and leadership of the company's Health & Safety Management System remain outside this role unless separately assigned.

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