Skip to main content
Post your resume and find your next job on Indeed!

Bilingual Customer Logistic Associate jobs

Sort by: -
    • Resolve customer concerns efficiently while maintaining a positive customer experience.
    • Our solutions help customers streamline parcel and freight shipping,…
    • Customer service, logistics, or order management: 2 years (required).
    • Minimum of 2 years of experience in customer service, logistics, or order management roles…
    • A minimum of 5-10 years experience in an internal/external customer facing environment.
    • Creative thinkers who take the initiative and are capable of building,…
    • Responding to incoming customer inquiries via telephone, e-mail, and live chat.
    • If you have a strong interest in retail, customer service, and fashion – this is…
    • Inbound to Outbound — from supplier receipt through warehouse operations to customer shipment.
    • Support connectivity with logistics platforms, carrier APIs, and…
    • View all Genetec jobs - Toronto jobs - Microsoft Dynamics CRM Developer jobs in Toronto, ON
    • Salary Search: Microsoft Dynamics D365 SCM / F&O Lead salaries in Toronto, ON
    • See popular questions & answers about Genetec
    • Provide backup support for meeting room and event logistics, including setup and breakdown, and serve as a backup for team members.
    • Must be fully bilingual French and English.
    • Ability to build and maintain strong customer relationships.
    • Create users and train customers via phone on our…
    • The incumbent will be in charge of the relationship management and problem resolution with logistics service providers and customers in accordance with the…
    • Prepare meeting materials and support logistics for Legal and regulatory discussions, including drafting agendas, compiling documentation, and coordinating…
    • Monitoring production / shipping schedules / logistics.
    • Through detailed analysis of company targets and market activity, prepare bi-weekly, monthly sales…
    • Experience in administrative, coordination, or logistics support.
    • 1+ year of experience in customer service, order processing, or support roles.
    • Resolve customer issues or escalate as necessary to ensure satisfaction.
    • Communicate special requests to production or logistics teams as needed.
    • Pick and prepare orders accurately based on customer order sheets.
    • Prior warehouse, logistics or food distribution experience is an asset.
    • Analyzing forecast and business results to highlight risks and opportunities by brand, channel, and customer.
    • The role is responsible for leading the Commercial…
    • The ideal candidate will be bilingual in English and French, with a background in manufacturing, logistics, or supply chain management, and proficiency in…
Get e-mail updates for the latest Bilingual Customer Logistic Associate jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Career Resources:

Job Post Details

Senior Customer Support Associate - job post

TotalShip
17550 Trans Canada Highway, Kirkland, QC H9J 3A3
$50,000–$55,000 a year - Permanent, Full-time

Job details

Pay

  • $50,000–$55,000 a year

Job type

  • Permanent
  • Full-time

Location

17550 Trans Canada Highway, Kirkland, QC H9J 3A3

Benefits

Pulled from the full job description

  • Dental care
  • Casual dress
  • On-site parking

Full job description

Job Overview

Join the TotalShip Team!

TotalShip is looking for an enthusiastic, customer-focused Customer Support Associate to join our growing team. If you thrive in a fast-paced environment, enjoy helping customers, and are passionate about the transportation and logistics industry, we'd love to hear from you.

About TotalShip

TotalShip is a transportation technology company dedicated to simplifying shipping and logistics for businesses of all sizes. Our solutions help customers streamline parcel and freight shipping, optimize transportation costs, and improve operational efficiency through innovative shipping technology and exceptional customer service. At TotalShip, we believe that outstanding customer support is just as important as the technology we provide, and we pride ourselves on building lasting relationships with our clients.

Position Summary

As a Customer Support Associate, you will be the first point of contact for our customers, providing timely and professional assistance by phone, email, and other communication channels. You will help resolve shipping inquiries, troubleshoot issues, and ensure every customer receives an exceptional service experience.

Key Responsibilities

  • Respond promptly to customer inquiries via phone, email, and chat.
  • Provide accurate information regarding shipping, transportation, and logistics services.
  • Resolve customer concerns efficiently while maintaining a positive customer experience.
  • Investigate shipment issues and coordinate with carriers when necessary.
  • Maintain detailed records of customer interactions in company systems.
  • Collaborate with internal teams to ensure customer issues are resolved quickly.
  • Continuously learn about TotalShip's products and transportation solutions to better support customers.

Qualifications Required

  • Fluent in both English and French (spoken and written).
  • Minimum 1 year of customer service experience.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Strong computer skills and comfort learning new software.
  • Available and willing to start immediately.

Preferred

  • Experience in the small parcel shipping industry.
  • Experience in the trucking and freight transportation industry.
  • Experience with transportation management systems (TMS), shipping software, or logistics operations.

What We Offer

  • Competitive compensation.
  • Supportive and collaborative team environment.
  • Opportunities for professional growth and development.
  • Exposure to innovative transportation technology.
  • The opportunity to make a meaningful impact by helping customers succeed.

Ready to Join Us?

If you're a motivated, bilingual customer service professional looking to build your career in the transportation and logistics industry, we'd love to hear from you.

Apply today and become part of the TotalShip team!

Please submit your resume along with a brief cover letter outlining your customer service experience and why you're interested in joining TotalShip.

Pay: $50,000.00-$55,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • On-site parking

Work Location: In person

Let Employers Find YouUpload Your Resume