Big Country Guide Training jobs

Job Type: Permanent
Work Model: Hybrid
Reference code: 133802
Primary Location: Toronto, ON
All Available Locations: Burlington, ON; Brossard, QC; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Toronto, ON; Vancouver, BC; Victoria, BC; Winnipeg, MB

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

Have many careers in one Firm.
Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
Learn from deep subject matter experts through mentoring and on the job coaching
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Lead with purpose. The Ethics Director will provide enterprise wide oversight of ethical conduct and culture, reinforcing Deloitte’s values and ethical standards through communications, learning, and trusted speak up mechanisms. In partnership with business leaders and key stakeholders, the program embeds ethical decision making into daily operations, supports accountability, and strengthens a culture of integrity and trust across the firm

What will your typical day look like?

Lead, evolve and execute on Deloitte Canada's Ethics program; ensuring it is proactive, forward-looking, and aligned with the firm's strategic priorities.
Act as a trusted second-in-command to the Ethics Officer, partnering on strategy development, execution, and high-stakes decision-making.
Serve as a trusted advisor to senior stakeholders and partners to foster a culture of integrity, accountability, and followership across the organization.
Drive the shift from reactive issue management to an embedded, future-ready ethics framework that anticipates risk and shapes culture at scale.
Champion enterprise-wide change initiatives that strengthen Deloitte's culture and reinforce its commitment to doing what is right.
Collaborate with Global ethics on compliance & governance frameworks.
Oversee the firm’s Code of Conduct lifecycle and governance.
Oversee the firms Ethics Ambassador program and engagement model.
Collaborate with Chile to ensure alignment on ethics program elements and implementation of firm-wide initiatives.
Lead and oversee ethics helpline and case management processes applying sound judgment in complex, sensitive, and high-visibility situations.
Provide leadership over investigations and case management practices, ensuring fairness, rigor, consistency, and timely resolution.
Identify themes relating to ethics matters being reported and develop frameworks to ensure consistency in addressing these matters.
Oversee compliance with non-retaliation policies and requirements.
Partner with cross-functional teams: Legal, Risk, Internal Audit, Quality, and People & Purpose-to embed ethics into core business processes and decision making.
Oversee development and implementation of ethics learning programs, including:
New joiner ethical learning sessions
Level-based training
Onboarding risk course for independent contractor
Provide training and guidance to facilitators and ambassadors.
Ensure consistency and effectiveness of training content aligned to ethics objectives including participation in Global working groups
Oversee development and execution of communication strategy/plan to:
Reinforce ethics expectations
Promote a speak-up culture
Generate meaningful, data driven insights by analyzing ethics case data, training metrics, and survey results to identify trends, emerging risks, and areas for improvement, and translate these insights into actionable recommendations that strengthen the overall ethics framework.
Lead, coach, and develop a high-performing team, encouraging innovation, continuous improvement, and thought leadership.
About the team

Deloitte's Ethics Office is part of the National Quality & Risk Management (QRM) function, which provides specialized guidance and support to partners and professionals across the areas of ethics, independence, risk management, and regulatory compliance. The team plays a critical role in enabling the firm to deliver exceptional client service while safeguarding Deloitte's reputation, integrity, and financial interests through proactive risk management and sound professional judgment.

Enough about us, let’s talk about you

Senior leadership experience across ethics, compliance, legal, risk, internal audit, or investigations within complex, matrixed organizations.
Proven ability to evolve ethics or compliance programs from reactive issue management to embedded, forward‑looking frameworks.
Strategic, transformation‑oriented mindset, with demonstrated success influencing senior leaders and driving culture change.
Strong judgment, decision‑making and critical thinking in sensitive, high‑stakes matters involving conduct, conflicts of interest, and reputational risk.
Executive presence and organizational dexterity, able to navigate structured environments while introducing innovative approaches.
Experience leading and developing high‑performing teams with measurable impact.
Perspective on emerging ethics issues.

You are someone with these required skills, experience and qualifications:

Bachelor's degree with a minimum of 7 years relevant experience in a leadership role.
Proven experience managing end-to-end ethics or compliance programs.
Demonstrated ability to lead change and drive organizational transformation.
Strong judgment and ability to navigate complex, sensitive situations.
Ability to build followership and influence across all levels of the organization.
Experience operating within structured, process‑driven environments, with strong communication and stakeholder management skills.

It would be great for you to have some of these nice to haves as well:

Legal background or experience working closely with General Counsel functions.
Experience in Big 4 or similarly complex, partnership‑led organizations.
Exposure to AI, emerging technology, and data ethics or governance.
Track record of driving innovation, process improvement, or change initiatives.
Experience supporting internal audit, quality reporting, or enterprise risk management.
Bilingualism (English/French) is an asset
Total Rewards

The salary range for this position is $140,000 - $260,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.