Skip to main content
Post your resume and find your next job on Indeed!

Aviva jobs

Sort by: -
    • You will be a supportive and active team member in carry ing out all duties in the areas of custome r service, parts, planning transportation and driving.
    • View all Mississauga jobs
    • Salary Search: Customer Service Representative - Aviva AutoCare Centre salaries in Mississauga, ON
    • See popular questions & answers about Aviva
    • As a Claims Analyst, you'll manage claims and financial bordereaux.
    • You will support trust fund and reinsurance processes.
    • Acts as a conduit between Aviva and our partners to drive the plan for service and customer in the partnership.
    • Experience in Claims an asset.
    • You are strong in Project & project management practice and possess both business and technical acumen.
    • Stakeholder Management : Experience leading Projects,…
    • Nous ne faisons pas que de l’assurance; nous faisons une réelle différence en protégeant ce qui compte le plus.
    • Un modèle de travail hybride et flexible.
    • The successful candidate will support profitable growth through high‑quality underwriting across Core and Middle Market commercial accounts, with account size,…
    • Using your expertise in Oracle Fusion, IFRS 17, finance data architecture, and cloud technologies, you will design solutions that strengthen financial reporting…
    • This role supports a portfolio of small business commercial auto accounts and is ideal for someone early in their insurance career who is eager to build…
    • Lead the development, enhancement, and monitoring of pricing and ratemaking models, methodologies, and processes.
    • Focus on enhancing the customer experience.
    • Non seulement nous réparons les véhicules, nous simplifions le processus et aidons les clients à reprendre les activités qui leur tiennent le plus à cœur,…
    • Nous ne faisons pas que de l’assurance; nous faisons une réelle différence en protégeant ce qui compte le plus.
    • Un modèle de travail hybride et flexible.
    • The Cyber Security Architect is responsible for defining, designing, and assuring security architecture across the organization’s on-premises and hybrid…
    • As part of our Software Engineering Group, you will be working with globally distributed teams, including business representatives, business analysts,…
    • The level of the role, responsibilities, and accountabilities will be aligned to your experience and expertise.
    • Nous ne faisons pas que de l’assurance; nous faisons une réelle différence en protégeant ce qui compte le plus.
    • Un modèle de travail hybride et flexible.
Get e-mail updates for the latest Aviva jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

insurance
work from home
intact
remote
allstate insurance
intact insurance
desjardins
part time
remote work from home
td bank

Career Resources:

Job Post Details

Customer Service Representative - Aviva AutoCare Centre
Aviva
·
3.9
Mississauga, ON
$60,000–$75,000 a year
Apply on company site

Job details

$60,000–$75,000 a year
Dental care
Mississauga, ON

Full job description

Individually we are people, but together we are Solus Canada . Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence . Backed by one of Canada’s leading insurance brands, the Aviva AutoCare Centre , powered by Solus is an innovative new collision repair facility that is transforming the customer experience. We’re not just fixing vehicles – we're removing barriers and helping our customers get back to what matters most, faster and easier than ever before .

Why Join U s?

  • Be part of a visionary team challenging traditional ways of working

  • Work in a brand new facility equipped with state-of-the-art tools and technology

  • Enjoy a healthier, more comfortable work environment with modern amenities

  • Help shape the autobody shop of the future

We are looking for a Customer Service Representative to be the face of our collision repair facility in Mississauga to our customers and demonstrate our values and work to our principles, and those of Aviva. You will be a supportive and active team member in carry ing out all duties in the areas of custome r service, parts, planning transportation and driving. The Customer Service Representative will ensure vehicles are collected, repaired and returned to customers within expected time standards.

Your role will be pivotal in ensuring that our customers' needs are at the heart of our operations. By achieving high levels of customer satisfaction and mastering the principles of customer experience management—including customer insight & brand integrity—you will help shape how our business operates .

Does this sound like an exciting challenge? Come be a part of this milestone as we embark on this ground-breaking journey together!

What You’ll Do:

  • Take initiative and prioritize duties as agreed with site leaders to drive high levels of customer satisfaction at all times

  • Provide customer repair updates using the agreed method with the customer, i.e. Face to face, email, phone, text, etc.

  • Collect excess payments in a timely and accurate manner

  • Resolve customer queries with professionalism and a customer-first approach

  • Commit to an environment of continuous improvement

  • Responsible for safe and courteous handling of customer vehicles, including picking up a customer's car from a designated location, driving it to the fulfilment centre, and returning it to the customer’s agreed location.

  • Make decisions that positively impact the site and the customer, and escalate issues where appropriate

  • Promote Aviva AutoCare Centre values and goals

What You’ll Bring:

  • Post-secondary education

  • Valid driver’s license

  • Experience in working within the collision repair industry

  • Knowledge of collision repair industry and insurance principles are considered an asset

  • S olid knowledge of automotive/equipment preventative maintenance, refurbishment and repair practices and procedures

  • Demonstrates adaptability and openness to change with a proactive mindset in embracing new work practices and technologies

  • Proficiency using body shop management systems; knowledge of Body Shop Connect preferred

  • Strong customer-focused background combined with excellent organizational, time management, and interpersonal skills

  • Proven ability to multi-task effectively in a fast-paced environment

  • Exceptional communication and conflict resolution skills

  • Outstanding customer service abilities

  • Ability to be d etail oriented showing exceptional quality control

  • Proven ability to take direction and perform well under pressure


What You’ll Get:

  • The salary band for this position ranges from $60,000 to $75,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.

  • Medical and dental benefits

  • Eligibility for annual bonus – actual amount depends on your performance and Aviva AutoCare Centre

  • Various retirement savings options including participation in optional group RRSP

  • Competitive vacation package

  • We offer exceptional career development opportunities

  • We’ll support your professional development education

  • Uniforms will be provided based on your role

  • Clean and safe work environment, including on site showers and break room

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted externally.

Aviva Canada/Aviva AutoCare Centre has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva AutoCare Centre.

#LI-MP1 #LI-Onsite

Let Employers Find YouUpload Your Resume