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    • Experience & Expertise: 5–7 years of experience in business or operations management, preferably in the automotive or collision repair industry.
    • Service manager: 1 year (preferred).
    • Minimum 3–5 years of automotive service management experience.
    • Kitchener Nissan is seeking an experienced, motivated, and…
    • Dealership service manager: 3 years (preferred).
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    • The candidate will work from their home as their office base travelling extensively in the in their assigned region with frequent overnight stays.
    • You will be responsible for planning, organizing, and controlling the activities in the department, developing and maintaining its staff, establishing strong…
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    • Premier Equipment is the largest full-service John Deere dealership in Ontario serving agriculture, lawn care, golf, commercial grounds, and compact…
    • Strong knowledge of automotive financing, leasing, and insurance products.
    • Proven experience as an Automotive Finance Manager or in a similar role within the…
    • We’re searching for an automotive professional with a proven ability to source, appraise, merchandise, and retail quality pre-owned vehicles while maximizing…
    • Proven experience in an automotive repair environment, preferably within a dealership setting.
    • Train and mentor staff on best practices in automotive repair and…
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    • The Licensed Automotive Technician works in a fast-paced auto service environment, providing superior expertise to customers and the automotive team in…
    • This role will be responsible for overseeing all aspects of the company’s operations.
    • The successful candidate must be able to effectively communicate with all…
    • This role offers an excellent opportunity for individuals with a strong background in sales to contribute to advance and gain finance office skills.
    • Strong understanding of automotive repair procedures and maintenance services.
    • Minimum 5 years of experience in the automotive repair industry.
    • 3–5 years of Parts Management experience in an automotive dealership (import dealership experience is preferred).
    • Lead, train, and motivate the parts team.
    • The ideal candidate will have a strong background in automotive repair and maintenance, with experience in diagnosing and resolving issues across various…
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Job Post Details

Regional Performance Manager - Western Canada - job post

Confidential
Calgary, AB
$95,000–$105,000 a year - Full-time

Job details

Pay

  • $95,000–$105,000 a year

Job type

  • Full-time

Location

Calgary, AB

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Paid vacation
  • Work from home

Full job description

About the Role

The Regional Performance Manager (RPM) is responsible for driving operational excellence across a network of franchise locations in Western Canada. This role ensures that franchise partners meet performance goals, maintain brand standards, and optimize business processes. The RPM plays a key role in supporting insurance partner agreements, overseeing field teams, managing claims, facilitating training, and implementing cost reduction strategies to maximize profitability and service quality.

Key Responsibilities

  • Oversee and support franchisee performance to ensure operational, financial, and partnership objectives are met.
  • Lead, mentor, and develop a team of Field Conversion Specialists (FCS).
  • Conduct regular performance reviews and audits, creating improvement plans for franchise operations.
  • Manage training programs, claims processes, and efficiency initiatives.
  • Ensure compliance with brand standards, insurer requirements, and customer service expectations.
  • Oversee vendor and supply chain relationships to support regional operations.
  • Address escalated concerns from franchisees, insurance partners, and clients.
  • Track and analyze regional financial and operational performance.
  • Facilitate regional strategy sessions and lead performance improvement initiatives.

What You Bring

  • Experience & Expertise: 5–7 years of experience in business or operations management, preferably in the automotive or collision repair industry.
  • Leadership & Coaching: Proven ability to lead and retain high-performing teams.
  • Process Improvement: Strong background in sales growth, operational efficiency, and system implementation.
  • Industry Knowledge: Experience in both field and corporate-level operations is an asset.
  • Project & Logistics Management: Demonstrated success in managing projects and logistics/inventory processes.
  • Analytical & Problem-Solving Skills: Ability to evaluate performance data and implement effective strategies.
  • Communication & Relationship Building: Skilled at managing vendor partnerships, insurance relations, and franchisee support.
  • Flexibility & Travel: Willingness to travel regularly within Western Canada to support operations.
  • Results-Driven: A history of achieving and exceeding operational goals and performance metrics.

What We Offer

  • Competitive base salary: $95,000 – $105,000 + up to 30% annual bonus.
  • Entrepreneurial environment where initiative and ownership are encouraged.
  • Collaborative, growth-focused culture with opportunities to make a measurable impact.
  • Comprehensive benefits package, including health, dental, and vision coverage.
  • Paid vacation and personal days to recharge.
  • Remote-first work culture with flexibility to balance travel and home office.

Equal Opportunity Statement

Simplicity Car Care is committed to providing an inclusive and accessible recruitment process. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.

Job Type: Full-time

Pay: $95,000.00-$105,000.00 per year

Benefits:

  • Dental care
  • Paid time off
  • Vision care
  • Work from home

Application question(s):

  • Please describe your experience in operations or business management, including the number of years and the industries you’ve worked in.
  • Tell us about a time you led and developed a team across multiple locations. What was your approach and what results did you achieve?
  • This role requires regular travel within Western Canada. Are you able to commit to this, and what percentage of travel are you comfortable with?
  • Give an example of an operational improvement you implemented (such as cost reduction, process efficiency, or sales growth). What impact did it have?
  • Are you located in Western, Canada?
  • When are you available to start?
  • Do you have hands-on experience working in an autobody collision centre or in automotive body repair? Please describe your relevant experience, including years worked and where.

Work Location: In person

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