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Assistant Store Manager jobs in Canada

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    • Assume responsibility for daily store operations in the Store Manager’s absence, ensuring continuity of service and compliance with store procedures.
    • Work with the Store Manager to manage day-to-day operations of the store.
    • This is a full-time position with group benefits and paid vacation.
    • Understanding of store sales targets and KPIs.
    • Monitor store performance and support the achievement of sales targets and KPIs.
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    • Open and close the store.
    • Set up windows and in-store displays and signage.
    • Assist the Store Manager with store paperwork, emails and other projects.
    • Key accountabilities include managing on a day-to-day basis the retail store; supervision of staff, training and development of local staff, achieving specific…
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    • Supervise the store and lead the team in the absence of the store manager.
    • Open and close the store.
    • Maintain and delegate daily tour book entries/store tasks.
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    • The Store Leader is the heart and soul of the store.
    • Demonstrated ability to use P&L and store reports to affect change.
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    • The Store Leader is the heart and soul of the store.
    • Demonstrated ability to use P&L and store reports to affect change.
    • At least 2 years of retail leadership experience (store manager, assistant manager, or multi-store leadership preferred).
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    • Provide leadership and direction to store employees.
    • Oversee daily store activities, including opening and closing.
    • Familiarity with cash handling procedures and store opening/closing processes.
    • Oversee store operations: receive merchandise, restock, manage inventory control,…
    • You understand that a successful store is built on strong relationships with both our existing management and associate base.
    • Work with the team to achieve store targets and KPIs.
    • Support in ensuring visual merchandising standards are met, contributing to an attractive and engaging…
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    • Monitoring and supporting all store positions and functions.
    • Responsible for store operations in the absence of the Store Manager.
    • A class 5 Driver’s License.
    • Support the achievement of individual and store sales targets.
    • Oversee daily store operations and ensure compliance with all regulations and policies.
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Job Post Details

Store Assistant Manager
$19.72 an hour
Full-time

Job details

$19.72 an hour
Paid time off, RRSP match, Extended health care
Full-time
Weekends as needed, Evening shift, Holidays
Hantsport, NS

Full job description

Position Overview

Glooscap Ventures is seeking a Store Assistant Manager for Sweetgrass Convenience. Reporting to the Store Manager, this role supports store operations, employee supervision, customer service, inventory, cash controls, and a safe, welcoming retail environment. The Assistant Manager assumes essential store and back-office responsibilities when the Store Manager is absent.

Key Responsibilities

Store Operations and Employee Support

  • Help oversee daily store operations, supervise employee performance, and ensure assigned tasks and established procedures are followed.
  • Complete duties outlined in the Store Attendant Checklist; report operational concerns and coordinate necessary repairs or maintenance.
  • Provide on-the-job training and guidance to employees, ensuring consistent customer service and adherence to store procedures.
  • Monitor employee attendance and address routine workplace concerns, referring significant matters to the Store Manager.
  • Assume responsibility for daily store operations in the Store Manager’s absence, ensuring continuity of service and compliance with store procedures.

Customer Service and Sales

  • Welcome and assist customers, answer questions about products and store policies, and address or escalate complaints professionally.
  • Process fuel, tobacco, lottery, and merchandise sales using the point-of-sale system; handle cash, credit, debit, and voucher payments accurately, including pricing, change, and receipts.
  • Assist management with refunds and credits in accordance with store procedures.

Cash Handling and Reporting

  • Verify opening floats, balance tills at shift end, document discrepancies, and maintain accurate daily shift reports and cash-control records.
  • Prepare cash deposits, replenish petty cash floats, and complete fuel entries and shift balancing as required.

Inventory and Merchandising

  • Prepare merchandise and supply orders as directed; receive deliveries, price and shelve goods, and maintain stocked, organized displays, including refrigerated items, tobacco, lottery, confectionery, automotive products, and newspapers.
  • Monitor product expiry and condition, removing or reporting expired or damaged goods in accordance with procedures.
  • Keep shelves and products tidy and dispose of cardboard in the designated recycling area.

Cleanliness, Safety, and Compliance

  • Keep checkout, food service, washroom, lottery, window, floor, and other public areas clean and presentable.
  • Complete required checklists, inspection reports, temperature logs, hazard assessments, and forecourt and store inspections.
  • Follow health and safety policies, maintain a safe environment, and promptly report hazards, equipment problems, or maintenance concerns.

General

  • Attend required training and meetings, collaborate with colleagues, and maintain confidentiality and professionalism when handling customer, employee, financial, and operational information.
  • Perform other related duties as assigned.

Qualifications and Experience

  • Education and/or experience in retail, convenience-store operations, customer service, or a related field; supervisory or team leadership experience is an asset.
  • Strong customer service, communication, interpersonal, organizational, and problem-solving skills; ability to guide employees and work independently.
  • Experience with point-of-sale systems, cash handling, till balancing, daily reporting, inventory management, merchandising, and stock rotation is an asset.
  • Accurate recordkeeping, attention to detail, sound judgment, reliability, punctuality, adaptability, and professionalism in a fast-paced environment.
  • Understanding of and respect for Mi’kmaq culture and values.
  • Criminal Record Check required.

Physical Demands and Working Conditions

  • Work in a busy convenience-store setting with frequent interaction with customers, employees, suppliers, and community members.
  • Extended standing and walking; lifting and carrying stock; bending, reaching, repetitive cleaning and stocking, working in refrigerated areas, and handling cash and point-of-sale equipment.
  • Flexibility for shift work, including possible evenings, weekends, and holidays based on operational requirements.

Application Information

Submit your resume to recruitment@glooscapfirstnation.com or apply at https://www.gfn-gvcareerpage.ca/jobs.

Application Deadline: Open until filled.

Work Location: In person, 10 Sweetgrass Road, Hantsport, NS B0P 1P0.

Pay: $19.72 per hour

Expected hours: 40.0 per week

Benefits:

  • Extended health care
  • Paid time off
  • RRSP match

Work Location: In person

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