Appreciation Events jobs
Guest Relations Manager
Easily applyGostlin Keefer Lake LodgeKeefer Lake, BC- $32–$40 an hour
- Full-time +1
- Rotating shift
- Dental care
- On-site gym
- Discounted or free food
- Company events
- Extended health care
- Work from home
- Staff appreciation and recognition programs.
- Provide on-site leadership presence during major programs and events.
- Lead, and support the Guest Relations team.
- UlineMilton, ON
- $32–$55 an hour
- Full-time
- Tuition reimbursement
- Paid time off
- Designated paid holidays
- RRSP match
- Extended health care
- Accounts Receivable Specialist – English and Bilingual (French) openings.
- Registration and scheduled appointment required.
- High school diploma or equivalent.
View similar jobs with this employerMember Services Representative for – Temiskaming, Cochrane, East Nipissing, Sudbury Regions
Easily applyNewOntario Federation of AgricultureGreater Sudbury, ON- $55,000–$82,800 a year
- Full-time +2
- Monday to Friday +1
- Paid time off
- Casual dress
- Company events
- Flexible schedule
- Work from home
- Promotion of OFA at Trade Shows, and events.
- Attend OFA functions and events including the annual meeting and convention.
- French language capabilities an asset.
- Aboriginal Housing Management AssociationWest Vancouver, BC V7T 1A2
- Up to $2,000 a day
- Temporary +1
- Company events
- Work from home
- The Board of Directors appreciates your interest in the vacant positions with the Aboriginal Housing Management Association (AHMA).
View similar jobs with this employerMember Services Representative for – Temiskaming, Cochrane, East Nipissing, Sudbury Regions
Easily applyNewOntario Federation of AgricultureNorth Bay, ON- $55,000–$82,800 a year
- Full-time +2
- Monday to Friday +1
- Paid time off
- Casual dress
- Company events
- Flexible schedule
- Work from home
- Promotion of OFA at Trade Shows, and events.
- Attend OFA functions and events including the annual meeting and convention.
- French language capabilities an asset.
- UlineMilton, ON
- $35–$40 an hour
- Full-time
- Tuition reimbursement
- Paid time off
- Designated paid holidays
- RRSP match
- Extended health care
- Pay from $35 to $40 per hour with significant growth and earning potential!
- As a Uline Bilingual Customer Support Specialist, you’ll dig into order details to…
Property Supervisor
Easily applyGostlin Keefer Lake LodgeKeefer Lake, BC- $28–$30 an hour
- Full-time
- 10 hour shift +1
- Reporting to the Property Manager, the Property Supervisor is responsible assisting with the day-today maintenance and management of our off-grid property.
Education & Engagement Coordinator
Easily applyUrgently hiringPenticton Art Gallery SocietyPenticton, BC V2A 1H5- $23 an hour
- Full-time
- Weekends as needed +1
- Paid time off
- Dental care
- Store discount
- Paid vacation
- Extended health care
- On-site parking
Often responds in 1 day- Coordinate volunteer appreciation and recognition initiatives.
- Support exhibition openings, fundraising and community events.
- Summer camps or youth programming.
- Raute Canada LtdDelta, BC V3M 6V5
- $100,000–$115,000 a year
- Full-time +1
- Tuition reimbursement
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- This is not a transactional role, it requires persistence, commercial discipline, and the ability to navigate complex stakeholder environments.
- Independent Crop Inputs IncScandia, AB
- Full-time +1
- Monday to Friday
- Casual dress
- Participate in customer appreciation events, trade shows, and community engagement initiatives.
- Participate in grower meetings, field tours, training sessions,…
Program Supervisor
Easily applyCASA Mental HealthRed Deer, AB- $78,345–$116,459 a year
- Full-time
- Monday to Friday
- Paid time off
- Dental care
- Employee assistance program
- Ongoing learning and growth opportunities including annual training events such as Indigenous Learnings Day.
- The CASA Classrooms program provides individual and…
- The North West CompanyHalifax, NS
- Full-time
- The Department Manager, General Merchandise is accountable for the successful day-to-day operation of the General Merchandise Department.
- The North West CompanyHalifax, NS
- Full-time
- Supports local events and initiatives in the Community.
- The Manager will lead and manage staff to achieve the highest level of customer service, while adhering…
- The North West CompanyHalifax, NS
- Full-time
- Supports local events and initiatives in the Community.
- The Manager will lead and manage staff to achieve the highest level of customer service, while adhering…
- The North West CompanyHalifax, NS
- $52,020–$77,520 a year
- Full-time
- Relocation assistance
- Employee assistance program
- Extended health care
- Determines appropriate sponsorship and donations for local events and activities.
- The Store Manager is accountable to develop store specific action plans and…
Business Development Specialist
Easily applyUrgently hiringNootka Marine AdventuresCourtenay, BC V9N 3P4- $70,000–$90,000 a year
- Full-time
- Experience attending trade shows and industry networking events.
- Represent Nootka Marine Adventures at trade shows, conferences, networking events, and industry…
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Job Post Details
Guest Relations Manager - job post
Job details
Pay
- $32–$40 an hour
Job type
- Permanent
- Full-time
Shift and schedule
- Rotating shift
Location
Benefits
Pulled from the full job description
- Dental care
- On-site gym
- Discounted or free food
- Extended health care
- Work from home
- Company events
Full job description
Job Summary
Gostlin Keefer Lake Lodge is seeking an experienced and proactive Guest Relations Manager to lead the Guest Relations department at our luxury, off-grid, lakeside mountain lodge in British Columbia.
This role oversees all guest communications including pre-arrival coordination, booking administration and processes, and on-site guest experience across Catskiing programs, Weddings, Corporate Retreats, and Private Events.
The Guest Relations Manager leads the Guest Relations team, owns departmental systems and standards, and works closely with senior leadership, operations teams, and marketing to ensure smooth delivery and sustained growth in both guest experience and bookings.
This is a hands-on leadership role requiring strong organizational skills, attention to detail, and the ability to remain calm and solutions-focused in a dynamic, remote environment.
Key ResponsibilitiesDepartment Leadership & Team Management
- Lead, and support the Guest Relations team
- Set daily priorities, delegate workflows, and manage coverage during peak periods
- Conduct onboarding, training, coaching, and regular performance check-ins
- Maintain consistent service standards and quality control across all guest communications
- Foster a positive, professional, and collaborative team culture
- Identify staffing needs and participate in recruitment as required
Guest Relations & Booking Oversight
- Oversee all guest inquiries, reservations, and pre-arrival coordination
- Review and approve proposals, contracts, and booking documentation
- Ensure accuracy of pricing, billing details, deposit tracking, and payment schedules
- Manage complex or escalated guest inquiries and service recovery situations
- Maintain CRM accuracy, database integrity, and reporting consistency
Sales, Marketing & Lead Growth
- Collaborate with the Marketing team to support booking growth across all programs
- Contribute to the development and execution of sales strategies that convert leads into confirmed bookings
- Track and analyze where bookings originate (marketing channels, referrals, repeat guests, campaigns)
- Maintain clean lead-source data within the CRM to support accurate reporting
- Use booking and lead data to identify trends and opportunities for growth
- Provide insights to leadership and marketing to help pivot marketing focus and budget based on performance and conversion data
Event, Program & Operational Coordination
- Lead guest coordination for Weddings, Corporate Retreats, and Catski programs
- Develop and maintain event timelines, operational documents, and guest itineraries
- Collaborate with Operations, Lodge, Kitchen, and Mountain teams to align guest expectations with on-the-ground delivery
- Attend and contribute to weekly operations and leadership meetings
- Provide on-site leadership presence during major programs and events
Systems, Processes & Continuous Improvement
- Maintain and improve departmental systems, templates, and workflows
- Identify opportunities to improve efficiency, communication, and conversion rates
- Ensure Guest Relations processes align with lodge operations, marketing initiatives, and seasonal priorities
- Support forecasting, reporting, and performance reviews related to bookings and guest experience
On-Site Guest Experience Leadership
- Act as a primary Guest Relations point of contact on-site during programs when required
- Support guest arrivals, orientations, and departures when required
- Lead service recovery and guest issue resolution with professionalism and discretion
- Represent the lodge in a calm, confident, and polished manner at all times
Skills & Qualifications
- Strong leadership experience in guest relations, hospitality, tourism, or events
- Proven ability to manage and develop a team
- Experience supporting or collaborating on sales and marketing initiatives
- Strong organizational skills and high attention to detail
- Excellent written and verbal communication skills
- Comfortable working with CRM systems, lead tracking, and reporting data
- Confident decision-maker with strong problem-solving abilities
- Calm, adaptable, and professional under pressure
- Willingness to work in a remote, rotational environment
Salary & Schedule
- $32–$40 per hour, based on experience
- Participation in gratuities program
- Shared staff accommodation and meals provided during scheduled on-site work rotations
- Combination of on-site rotational work and remote administrative days
- Schedule aligned with seasonal program calendar
Why Work with Us
- Senior leadership role within a year-round luxury adventure operation
- Opportunity to shape guest experience, sales strategy, and team development
- Work across Catskiing, Weddings, and Corporate Retreats
- Staff accommodation and meals during rotations
- Staff appreciation and recognition programs
- Access to lodge activities including Catskiing, hiking, paddling, and more
- Supportive leadership team in a breathtaking wilderness setting
Location
Keefer Lake Lodge is located in a remote backcountry setting near Cherryville, BC. Daily commuting is not feasible for most applicants. Shared staff accommodation and meals are provided during scheduled work rotations.
Ready to Join Us?
Please send your resume and cover letter to jobs@keeferlakelodge.com
Subject line: Guest Relations Manager Application
Pay: $32.00-$40.00 per hour
Benefits:
- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site gym
- Work from home
Work Location: Hybrid remote in Keefer Lake, BC