Alarm Call jobs

About Principal Access Security

Principal Access Security Inc. is a proudly Canadian, family-owned security systems integrator with over 25 years of experience delivering trusted, industry-leading security solutions. Founded in 1997 and spanning three generations, we are headquartered in Mississauga, Ontario, and serve commercial, industrial, and institutional clients with tailored security systems design, expert installation, and dependable ongoing support. Our offerings include video surveillance (CCTV), access control, intercom & communications systems, intrusion detection, and high-security master key systems. Built on a legacy of integrity, innovation, and personalized service, our mission is to provide seamless, reliable security solutions that offer long-term peace of mind—while consistently exceeding expectations through expert project delivery and ongoing support.

Job Description

We’re seeking a motivated and dependable Security Systems Technician to join our growing team. This mid-level position plays a key role in the installation, servicing, and maintenance of integrated security systems at client sites across the GTA.

As a Security Systems Technician, you'll lead or support the implementation of CCTV, access control, intercom, intrusion detection, and master key systems. You will work both independently and with team members to ensure systems are installed correctly, fully functional, and meet client expectations and needs. You'll also serve as a point of contact for clients on-site and contribute to troubleshooting and problem resolution.

This role reports to the Project Manager and works closely with both junior technicians and senior project personnel.

The ideal candidate is experienced, dependable, technically competent, and passionate about delivering high-quality security solutions. You thrive in the field, take ownership of your work, and are comfortable engaging directly with clients and subcontractors.

Duties and Responsibilities

• Independently install, configure, test, and troubleshoot security systems including CCTV, access control, intercom, intrusion detection, and master key systems.
• Interpret and work from technical drawings, wiring diagrams, and scope-of-work documents.
• Lead or support job site execution from start to finish, ensuring compliance with project timelines and standards.
• Identify and resolve technical issues quickly and efficiently during installations and service calls.
• Ensure proper system commissioning, documentation, and customer training at project closeout.
• Maintain accurate logs of configurations, testing results, and field service activity.
• Coordinate on-site work with clients, general contractors, subcontractors, and vendors as needed.
• Ensure tools, materials, and inventory are properly prepared, maintained, and secured for each job.
• Adhere to safety procedures and ensure compliance with site-specific policies and provincial regulations.
• Provide support, informal training, and mentorship to junior technicians or apprentices when assigned.
• Deliver professional, customer-focused service while on-site.
• Actively build and maintain product knowledge through self-directed learning and vendor training.

Required Experience/Skills

• Minimum 2 years of hands-on experience installing and servicing security systems (CCTV, access control, alarms, etc.).
• Strong working knowledge of low-voltage electrical systems, including wiring, termination, and troubleshooting.
• Experience working with brands such as Avigilon, Software House, American Dynamics, HID, DSC, Paradox, Kantech, or similar.
• Ability to read and interpret blueprints, technical drawings, and electrical schematics.
• Strong problem-solving skills and technical aptitude.
• Excellent English verbal and written communication skills.
• Valid G-class driver’s license and clean driving record.
• Physical ability to lift equipment, climb ladders, and work in various site conditions.
• Dependable and punctual with a strong work ethic.
• Working knowledge of basic computer systems and software (e.g., Excel, Word, system configuration tools).
• Comfortable working independently or as a lead in a small team.

Nice-to-Haves

• Completion of a college diploma, trade certification, or manufacturer training in electronics, electrical, security systems, or a related field.
• Familiarity with and working knowledge of IP networks and system integration.
• Safety-related certifications such as Working at Heights, WHMIS, or Ontario Electrical Safety Code knowledge.
• Experience in construction environments and managing on-site workflows.
• Previous mentorship or training experience is considered an asset.

Education

• High school diploma or equivalent required.
• Post-secondary education, certifications or courses in electronics, electrical techniques, security technology, low-voltage electrical systems strongly preferred.

Pay & Benefits Summary

• Competitive hourly wage ($28-$36) based on experience and certifications
• Performance-based bonuses and annual wage reviews
• Comprehensive on-the-job training and professional development support
• Company vehicle or vehicle allowance for field work
• Reimbursement for approved certifications, licensing, and continuing education
• Clear advancement path into senior technician or project lead roles

Application Instructions/Additional Details

How to Apply: Apply online through our website at https://www.principalaccess.com/careers/job-application

Required Materials: Resume required; cover letter is encouraged but optional.

Additional Information:

• Only candidates selected for interviews will be contacted.
• Please ensure your contact information is up to date.
• Must be available to travel to job sites across the GTA.
• Accommodations available during the hiring process upon request.

Job Type: Full-time

Pay: $28.00-$36.00 per hour

Benefits:

• Company car
• Company events
• Mileage reimbursement
• Paid time off

Flexible language requirement:

• French not required

Work Location: On the road