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    • Willingness to learn collections, credit, and accounts receivable processes.
    • Respond to customer inquiries regarding invoices, payments, account balances, and…
    • Manage data entry tasks related to accounts payable, accounts receivable, and other financial data entry functions.
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Job Post Details

Fastco logo

AR - Accounts Receivable Technician - job post

Fastco
3.6 out of 5 stars
135 Rue du Cheminot, Vaudreuil-Dorion, QC
Full-time

Job details

Job type

  • Full-time

Location

135 Rue du Cheminot, Vaudreuil-Dorion, QC

Full job description

OVERVIEW

Fastco is seeking a detail-oriented and customer-focused Accounts Receivable Technician to join our Finance team. Reporting to the Credit Manager, the Accounts Receivable Technician will support the day-to-day accounts receivable activities of the department, including processing customer payments for orders, assisting with collection activities, and responding to customer account inquiries.

This is an excellent opportunity for a candidate looking to build a career in accounting, finance, or credit management. The successful candidate will possess strong organizational skills, attention to detail, and a commitment to providing excellent customer service.

RESPONSIBILITIES

Customer Collections – 30%

  • Assist with collection activities and follow up on outstanding customer balances.
  • Contact customers regarding overdue invoices and payment status.
  • Maintain accurate records of customer communications and collection efforts.
  • Support the review and monitoring of aged receivables reports.
  • Escalate complex collection issues or disputes to the Credit Manager when required.

Order Payment Processing – 50%

  • Review customer accounts and process payments for sales orders.
  • Process customer credit card transactions accurately and efficiently.
  • Contact customers to obtain payment required to release orders.
  • Verify that customer accounts meet credit requirements prior to order release.
  • Maintain accurate records of payment transactions and account activity.

Customer Account Support – 20%

  • Respond to customer inquiries regarding invoices, payments, account balances, and account status in a professional and timely manner.
  • Build and maintain positive relationships with customers.
  • Reconcile customer accounts and assist in resolving billing discrepancies.
  • Collaborate with Customer Service, Sales, and other internal departments to ensure smooth order processing and customer satisfaction.
  • Assist with various administrative and accounting-related tasks as required.

QUALIFICATIONS AND SKILLS

  • Diploma of College Studies (DCS) or Attestation of College Studies (ACS) in Accounting, Administration, or a related field.
  • Previous experience in an office, customer service, administrative, or accounting environment is considered an asset.
  • Recent graduates with relevant education are encouraged to apply.
  • Strong communication and customer service skills.
  • Comfortable communicating with customers by phone and email.
  • Willingness to learn collections, credit, and accounts receivable processes.
  • Proficiency with Microsoft Office, particularly Excel.
  • Experience working with an ERP system (SAP, NetSuite, Sage, or similar) is considered an asset.
  • Excellent attention to detail, accuracy, and organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Bilingualism (French and English, spoken and written) is required to support customers across Canada.
  • Knowledge of SAP Business ByDesign is considered an asset.

BEHAVIOURS

  • Demonstrates a positive attitude and willingness to learn.
  • Maintains a high level of accuracy and attention to detail.
  • Provides excellent customer service through professional and courteous interactions.
  • Demonstrates reliability, integrity, and accountability.
  • Works effectively both independently and as part of a team.
  • Communicates clearly and professionally with customers and colleagues.
  • Adapts well to changing priorities and business needs.

** this position is on-site

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