Chez ABB, nous aidons les industries à être plus efficaces et plus durables, et chaque personne ici contribue à cet impact. Vous aurez le pouvoir d’agir, le soutien nécessaire pour évoluer et la fierté de participer aux résultats que nous créons ensemble. Joignez-vous à nous et contribuez à ce qui fait avancer le monde.

Your role and responsibilities

In this role, you will have the opportunity to execute service work of low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will deliver quality service to satisfy customers. You will also showcase your expertise by displaying clear understanding of sense of urgency and care in your own area of responsibility.

The work model for the role is: Hybrid

You will be mainly accountable for:

• Handle customer service-related issues while fostering strong customer relationships and working to resolve technical problems on-site.
• Communicate effectively with plant operators, plant management, third-party vendors, and ABB personnel in support of service operations.
• Troubleshoot and repair DCS equipment by applying technical knowledge, diagnostic skills, and experience to identify and resolve issues.
• Troubleshoot equipment and process-related problems, provide clear recommendations to customers, and implement effective technical solutions. Identify improvement opportunities and recommend potential solutions.
• Prepare, deliver, and present service documentation, including reports for new installations, maintenance activities, and audits.
• Travel regularly within Eastern Canada and occasionally throughout Canada, the United States, and internationally to provide on-site services, project support, and training as required

Qualifications for the role :

• Diploma in Electrical and Computer Engineering Technology (Automation and Instrumentation Option) or an equivalent program. Recent graduates are encouraged to apply.
• Educational experience with control systems (DCS and PLCs); ABB-specific knowledge would be considered an asset.
• Customer-focused, adaptable, and community-minded.
• Strong communication, interpersonal, and teamwork skills.
• Strong technical aptitude, a commitment to safety.
• Willingness to occasionally work in offshore platform environment.
• Valid driver's license and willingness to travel within Canada and internationally.
Must already possess the authorization required to work for ABB in Canada and be available to travel to any of our Canadian customer sites.
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Énoncé sur l’équité en matière d’emploi et l’inclusion (Canada)

ABB valorise le dévouement, l’engagement et l’expertise de tous ses employés. En tant qu’employeur souscrivant aux principes de l’équité en matière d’emploi, nous nous engageons à favoriser un milieu de travail inclusif et diversifié. Nous appuyons activement les principes de la Loi sur l’équité en matière d’emploi et nous efforçons de bâtir un effectif qui reflète la diversité du Canada, notamment :

• Les femmes
• Les peuples autochtones
• Les membres des minorités visibles
• Les personnes en situation de handicap

ABB s’engage à offrir des mesures d’adaptation raisonnables aux candidats en situation de handicap. Si vous avez besoin d’une mesure d’adaptation à toute étape du processus de recrutement, nous vous invitons à nous en informer