ACS jobs
Retail Customer Service Representative
Easily applyTHE EMPIRE LIFE INS. COCanada- $50,880–$75,260 a year
- Dental care
- Life insurance
- The total target compensation (TTC) range, including salary and target bonus, is $50,880 - $75,260.
- This TTC range is applicable to permanent roles only; fixed-…
- View all THE EMPIRE LIFE INS. CO jobs - Canada jobs
- Salary Search: Retail Customer Service Representative salaries in Canada
- See popular questions & answers about THE EMPIRE LIFE INS. CO
IT Support Analyst
Easily applyOften replies in 2 daysAmphenol HSIOMarkham, ON- $50,000–$85,000 a year
- Vision care
- Dental care
- Life insurance
- Disability insurance
- Designated paid holidays
- We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications including server, storage, data center,…
- View all Amphenol HSIO jobs - Markham jobs - IT Support jobs in Markham, ON
- Salary Search: IT Support Analyst salaries in Markham, ON
Administrative Assistant
Easily applyACS Infrastructure Development IncToronto, ON M5H 3B7- $45,000–$55,000 a year
- Operating, and maintaining aviation, highway, bridge, rail, and social infrastructure projects.
- General Job Description The Administrative Assistant provides…
- View all ACS Infrastructure Development Inc jobs - Toronto jobs
- Salary Search: Administrative Assistant salaries in Toronto, ON
Automation Specialist
Easily applyUrgently hiringTenarisSault Ste. Marie, ON P6C 1L9- $69,000–$114,000 a year
- Full-time +1
- Tuition reimbursement
- Paid time off
- Vision care
- Dental care
- Relocation assistance
- Life insurance
Often responds in 1 day- The Automation Sr Analyst/Specialist develops basic and detailed engineering activities for automation projects in an autonomous way, from the initial…
Automation Specialist
Easily applyUrgently hiringTenarisSault Ste. Marie, ON P6C 1L9- $69,000–$114,000 a year
- Full-time +1
- Tuition reimbursement
- Paid time off
- Vision care
- Dental care
- Relocation assistance
- Life insurance
Often responds in 1 day- The Automation Sr Analyst/Specialist develops basic and detailed engineering activities for automation projects in an autonomous way, from the initial…
AR - Accounts Receivable Technician
Easily applyUrgently hiringFastcoVaudreuil-Dorion, QC- Full-time
- Fastco is seeking a detail-oriented and customer-focused Accounts Receivable Technician to join our Finance team.
Substance Use Services Clinical Counsellor
Easily applyUrgently hiringDeltassist Family & Community ServicesDelta, BC- $47.26 an hour
- Part-time +2
- Monday to Friday
- Mileage reimbursement
- Paid time off
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Position:* Substance Use Services Clinical Counsellor, 0.80 FTE Contract, Part-Time.
- Shifts Schedule/Hours per Week: *28 Hours, Monday to Friday with possible…
View similar jobs with this employerTechnical Service Specialist
Easily applyACS Canada CompanyWindsor, ON N8W 3Y3- $65,000–$75,000 a year
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- Job Summary: The Technical Service Specialist role is to support and solidify long-term retention of an existing high-volume customer in the commercial vehicle…
- ManulifeRemote
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Easily applyMetaltech-OmegaLaval, QC H7L 3N6- Full-time +1
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Yard Maintenance Specialist
Easily applyMosaic Transit MaintenanceNorth York, ON- $31–$36 an hour
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- Mosaic Transit Maintenance Group (MTMGP) is currently looking for Yard Maintenance Specialists who will play a significant role as members of our Mosaic Transit…
- Rideau Transit MaintenanceOttawa, ON
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Electrical Eng with EMC
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Director of Clinical Services
Easily applyOften replies in 3 daysConnexus Community ResourcesVanderhoof, BC- $96,073–$114,415 a year
- Full-time +1
- Monday to Friday +1
- Paid time off
- Vision care
- Dental care
- Paid sick leave
- Relocation assistance
- Life insurance
- Hours of Work:* 35 hours per week, Monday to Friday (8:30 a.m. to 4:00 p.m.), with participation in the on-call rotation (typically every 6–8 weeks).
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Career Resources:
Job Post Details
Retail Customer Service Representative - job post
Job details
Pay
- $50,880–$75,260 a year
Job type
- Fixed term contract
- Full-time
Benefits
Pulled from the full job description
- Dental care
- Life insurance
Full job description
Retail Customer Service Representative
The total target compensation (TTC) range, including salary and target bonus, is $50,880 - $75,260. This TTC range is applicable to permanent roles only; fixed-term contract and casual roles are not eligible for annual bonus and would receive only the base salary component. The actual base salary offered within this range will be determined by the successful candidate’s skills and experience, as well as internal equity.
Empire life is looking to hire a Customer Service Representative to join our Retail Operations team! This posting is an opportunity to express your interest for anticipated openings. If you love speaking directly with customers, and upholding high quality customer interactions, while working in a dynamic & supportive team environment, then this role is for you!
Why pursue this opportunity
What you’ll be working on
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Manage and address in-bound phone calls, emails and voicemails from our customers and distribution partners
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Respond efficiently and accurately to customers, provide solutions that fit individualized situations and prioritize the customers' needs at each step of the process.
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Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with the escalation team
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Responsible for maintaining positive and high quality customer interactions
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Resolve escalated inquires or escalate issues to 2nd level for resolution
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Access and obtain data from multiple information systems to respond to questions
What we’re looking for you to have
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1+ years demonstrated experience in a direct customer service environment
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Strong communication and active listening skills, as required, to engage with customers and build strong relationships
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Customer focus and adaptability to different personality types
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Ability to problem solve, multitask and manage time effectively
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Experience working in a call center or customer-support role is considered an asset
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Experience in the insurance/financial services industry, with individual insurance and investment experience is an asset, but not required
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High school degree or equivalent
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Working towards completion of ACS, PCS, FLMI is an asset, but not required
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If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.
Beyond the salary
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Competitive salaries with annual pay increases
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Annual bonus program, which recognizes both strong company performance and individual contributions
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Competitive uncapped commission for sales positions
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A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
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Flexible work arrangements and an annual allotment of personal health days.
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Four weeks annual vacation from hire date
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A defined contribution pension plan with generous employer matching
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Top up programs for parental leave and compassionate leave
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Employer-sponsored wellness and recognition programs
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A cash employee referral program
To learn more about working at Empire Life, visit https://www.empire.ca/workatempire.
Get to know us
Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca .