Good intentions but unsafe environment
Support Worker (Former Employee) – Toronto, ON – 16 April 2019
Very hardworking and dedicated front-line staff, but are often overworked and placed in unsafe situations (I.e. unregulated staff being responsible for giving medications, or nurses providing care they have not received enough training for). Good intentions to provide respite and residential care to kids, but lacking the necessary resources and staff competency.
Kids are wonderful to work with, opportunities to learn new skills
Leadership needs improvement, staff not provided lunch breaks, no overtime pay