Typical day at work? You stand around waiting for a few clients to come in. Occasionally you'll get a rush of 15 people within 1 hour which can't be handled in that short period of time.
Management can be unfair and favorites certain employees.
They're making major cutbacks. The people there are okay, some are nice, some are complete sharks.
Hardest part of the job is knowing some months you'll barely get paid. Also, dealing with a barrage of ridiculous questions from people who don't understand what Google is. You have no idea how many times i literally google something and show the customer, and they still except me to read it off to them as if they don't know how to read. Simplest of questions become hours of wasted sales time while your associates laugh at the misfortune that has fallen upon you. They do "learning sessions" which offers people to come in and ask any question about their device, which you don't get paid for. People can book hour long sessions, which again, you don't get paid for. You get paid for performance, not productivity.
Most enjoyable? Watching Netflix while you sometimes only see 1 client in your shift.
When the pay is good, it's good
No salary security. Hours and pay fluctuate CONSTANTLY.