Can be fast-paced and enjoyable place to work
Sales Associate (Current Employee) – Mount Pearl, NL – 27 August 2018
I come in and do a walk through of my department, put things away, fill holes. Help customers as needed. Management is nice but often doesn't follow policy when it comes to returns and giving out sale prices after the sales so they usually say yes after you already said no to the customer which sucks. Management changes a lot though, they're all constantly changing stores. The hardest part is the bad customers who come in screaming at you. I've been cursed out by customers before and called down to the dirt all because I wouldn't let them return something they didn't even get at Kent or because I wouldn't put the money they're owed from a return on visa when they bought it on MasterCard (its against our policy to put it back on a different type card then what they paid it on, I'd get wrote up if I did). But the employees are the absolute best part. Everyone is so kind and it really does feel like one big family. And theres a lot you can learn at a place like Kent. A lot of good life skills and work skills. It does sound bad but once you're there you won't want to leave because of the incredible people you meet.
Great co-workers, nice atmosphere
frequent hour cuts, no raises for part-timers