The facility itself is amazing! Brightly colored walls, large windows, cameras on site, etc. The issue lies with management. Management overlooks and turns a blind eye to issues amongst staff members and that leads to classrooms in conflict. The staff overturn alone will drive that point home. The children are constantly having to adjust to new staff and wondering where the old staff has gone. Plenty of parents have had concerns about other issues as well, but management makes themselves so unavailable to certain parents that it makes meetings next to impossible. There is an EXTREME lack of communication between Willowbrae and its families. If parent issues and concerns aren't a priority...then what is??
Another issue lies in the constant flip flopping regarding policies. Most centres make a policy and stick to it. Willowbrae will adjust the policies to whatever will make a parent happy at the moment.
Shift schedules. Where to begin? Instead of working the standard 8 hours, Willowbrae operates based on 8 1/2. That's fine (a little annoying, but I digress). However...management always seems to forget to organize staff in such a way that people are able to leave on time. For some reason, staff have to hunt down somebody in charge to let them know they've ended and they have X amount of kids. Or they end up wandering the halls with a number of kids and splitting them among other classrooms. Parents have complained multiple times about their children not being in certain classrooms, or having to hunt down their kids at the end of the day. It's insane!
Overall, anyone who works here for at least a couple of months will understand these ongoing issues. It's quite a shame, considering all the potential Willowbrae has as a centre. If you've just graduated school, I'd say take the job and learn about what kind of environment you DON'T want to work in for your next job.
Poor wages, long hours, lack of proper management