Great management team and coworkers, terrible job
CUSTOMER SERVICE CONSULTANT (Former Employee) – Halifax, NS – 15 July 2018
As a call centre job, the work becomes tedious and frustrating quickly. The saving grace of this workplace is your coworkers and management team. The managers recognize that it is difficult work, and do everything in their power to help you through. They will help coach you and support you in any way they can.
It is a very busy workplace, with calls being non-stop most days. All aspects of your time are measured and you are expected to be performing in all metrics. There are some sales goals, but it is a service focused job, not sales focused.
The benefits are great, with group RRSP, employee share options, pension, medical and dental.
Angry customers, always busy