Canadian Tire Corporation Ltd
Canadian Tire Corporation Ltd Customer Service Representative hourly salaries in Canada
Salary estimated from 69 employees, users, and past and present job advertisements on Indeed in the past 36 months. Last updated: December 6, 2018
Average salary
$13.26 per hour
▼9% Below national average
- Most Reported
$10.15
$20.00
Salary Distribution
Job openings matching Customer Service Representative in Canadian Tire Corporation Ltd
Customer Service Associate - Kitchener East (Victoria St)
Kitchener, ONThe Customer Service Representative works directly with customers and employees, handling inquiries, product returns, exchanges and sales transactions...Easily Apply15 days agoCustomer Service Associate - Owen Sound
Owen Sound, ONThe Customer Service Representative works directly with customers and employees, handling inquiries, product returns, exchanges and sales transactions...Easily Apply8 days agoCustomer Service Associate - Owen Sound
Owen Sound, ONThe Customer Service Representative works directly with customers and employees, handling inquiries, product returns, exchanges and sales transactions...Easily Apply4 hours agoCustomer Service Associate - Langley
Langley, BCThe Customer Service Representative works directly with customers and employees, handling inquiries, product returns, exchanges and sales transactions...Easily Apply9 days ago
Reviews about Pay & Benefits for Customer Service Representative at Canadian Tire Corporation Ltd
Great first job
Customer Service (Current Employee) – Halifax, NS – 4 June 2018
This was my first job and taught me a lot about customer service and how to handle different people in different situations.
I found management to be very understanding and flexible with hours as a student. The pay makes it hard to enjoy fully. Usually only paid minimum wage and a raise is a possibility after 2000 hours depending on performance. Even with excellent performance (I was given an employee of the year award) raises are small (only $0.20), and few.
Hardest part of the job is dealing with customers who are tired of Canadian Tire, and take it out on the staff. This is, however to be expected when you are the the employee and therefore a representative, of a large company like Canadian Tire.
I found management to be very understanding and flexible with hours as a student. The pay makes it hard to enjoy fully. Usually only paid minimum wage and a raise is a possibility after 2000 hours depending on performance. Even with excellent performance (I was given an employee of the year award) raises are small (only $0.20), and few.
Hardest part of the job is dealing with customers who are tired of Canadian Tire, and take it out on the staff. This is, however to be expected when you are the the employee and therefore a representative, of a large company like Canadian Tire.
Pros
Flexible, understanding
Cons
Not much room for advancement
Great people, limited opportunities for advancement.
Promotions and Customer Service (Former Employee) – Charlottetown, PE and Gravenhurst, ON – 24 April 2018
Pros: Awesome staff.
Cons: Expectation of availability; wanted 2-3 weeks advance notice to make the schedule, but posted it a week to the day before, so it was very difficult to plan personal life around work. Low pay for medium to high stress customer complaint situations. Medical benefits were available, but were pricey, and even then didn't cover everything it promised upon signup, after trying to process a claim.
Typical day included the usual rude and verbally abusive customers you can get anywhere, but the regulars always made up for it; first name basis, always friendly and even bringing little treats, coffee and such. Job itself was repetitive: processing returns, coordinating pickups, assemblies and deliveries, as well as mundane cashier duties.
Management was above average for a retail store, but I think I just got lucky with the locations. People worked together well, shared a great sense of humor, and were (mostly) respectful. Long hours on the feet and repetitive tasks sometimes created a lot of pain and muscular tension in the feet and back.
Cons: Expectation of availability; wanted 2-3 weeks advance notice to make the schedule, but posted it a week to the day before, so it was very difficult to plan personal life around work. Low pay for medium to high stress customer complaint situations. Medical benefits were available, but were pricey, and even then didn't cover everything it promised upon signup, after trying to process a claim.
Typical day included the usual rude and verbally abusive customers you can get anywhere, but the regulars always made up for it; first name basis, always friendly and even bringing little treats, coffee and such. Job itself was repetitive: processing returns, coordinating pickups, assemblies and deliveries, as well as mundane cashier duties.
Management was above average for a retail store, but I think I just got lucky with the locations. People worked together well, shared a great sense of humor, and were (mostly) respectful. Long hours on the feet and repetitive tasks sometimes created a lot of pain and muscular tension in the feet and back.
Pros
Awesome staff.
Cons
Low pay for medium to high stress customer complaint situations.
Good job overall
Customer Service Representative (Former Employee) – 4776 Bank Street – 18 April 2018
The job was good overall, the staff and boss were excellent and kind. I found that we were treated with a lot of respect and I felt comfortable. The only downside was low pay.
Pros
Treated well
Cons
Low pay
| More Canadian Tire Corporation Ltd Customer Service salaries | Average Salary | Salary Distribution |
|---|---|---|
5 salaries reported | $14.01 per hour |
$10.15 $21.35 |
5 salaries reported | $11.38 per hour | $10.15 $21.35 |
3 salaries reported | $35,343 per year | Min and max salaries are hidden when we have fewer than 5 salaries |
18 salaries reported | $14.03 per hour | $10.15 $21.35 |
7 salaries reported | $17.00 per hour | $10.15 $21.35 |
Browse all Canadian Tire Corporation Ltd salaries by category