Great, fun workplace, though there is room for improvement
Bellman/Concierge (Current Employee) – Burlingame, CA – 30 January 2016
Great place to work, especially if you like working in a busy work environment. Everyone is super friendly and welcoming to new employees. It's fun, and if you are in a position that is allowed to take tips, they are great. Main cons:: The schedule comes out on a week to week basis so it makes it very hard to plan anything in the future in the span of one week.... Management is cool, but they don't know how to lead and encourage a team (nor schedule). They also lack experience within the hotel industry, and it shows in their management. Management also lacks acknowledgement for other departments beside the front desk. The company drills people to learn the 15/5 rule.
Good benefits, great place to work, they really take care of their employees