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Present a professional image at all times to customers and vendors. Ricoh’s “Be The Change” (BTC) Program offers monetary and non-monetary recognition for those…
Experience with Service Now, Bomgar and Kaseya Remote Support Software or other current remote support tools. This position can be based anywhere in the GTA\*\*…
This individual would also be charged with assisting with any group company activities - parties, group functions, department meetings, etc.
Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while…
Present a professional image at all times to customers and vendors. Responding to first level phone calls from end users of equipment to determine the problem,…
Must have a valid driver’s license. Present a professional image at all times to customers and vendors. Responding to first level phone calls from end users of…
Requires legal diploma or certificate. Keep a record of time spent on various administrative tasks for internal purposes. Create new files on the system.
Must hold a valid driver's license. Provide post sales support including demonstrations when requested by the sales management team;
Ricoh’s “Be The Change” (BTC) Program offers monetary and non-monetary recognition for those who go the extra mile and exemplify The Ricoh Way.
Scheduler will also communicate to the key stakeholder's product ETA, planned delivery date and timing of all other activities.
Experience with Service Now, Bomgar and Kaseya Remote Support Software or other current remote support tools. Write technical materials as needed.
Relevant technical diploma or commiserate experience. Proven experience in delivery of technical projects on budget and on time.
$30,000 - $32,000 a year
Identify and escalate issues requiring additional support based on a defined workflow to Helpdesk, Technical specialist, or team leader as required.
Assessing the customers' needs and provide resolutions or options to customers to commit and retain their business, especially to customers who have expressed…