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  • Ensure quality of customer service is up to SHHC Customer Service standards through full ownership and leadership of the entire customer experience.
  • Ensures telephone etiquette observed at all times.
  • The Cash Manager manages the resources (human, physical, financial) of the Cash Department.
  • Set realistic customer expectations as to wait times and effectively communicate the time to the customer.
  • Maintain professional image (dress code) and conduct…
  • Set realistic customer expectations as to wait times and effectively communicate the time to the customer.
  • Maintain professional image (dress code) and conduct…
  • Ensures telephone etiquette observed at all times.
  • The Cash Manager manages the resources (human, physical, financial) of the Cash Department.
  • Adheres to image/ uniform guidelines and wears pager or headset at all times (if applicable).
  • Demonstrates a professional image, including clean and complete…
  • Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty and…
  • Maintain strict confidentiality at all times and adhere to legislation and service guidelines on the use of data.
  • College diploma or post-secondary education.
  • Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom.
  • Ensures products are in stock at all times, through…
  • SUMMARY: To manage the overall operations of the Pharmacy, including providing consultation to both customers and health care providers, practice to full scope…
  • Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty and…
  • Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom.
  • Ensures products are in stock at all times, through…