Remote work available
calls past due accounts that have missed one month payments. They are responsible for delivering on bank’s commitment to being the bank that defines…
$64,958 - $81,162 a year
The Telecommunication Operator is a frontline representative determining immediate needs, responding to requests for services in emergency and non-emergency…
The role encompasses vision and strategy, as well as tactical execution and technical knowledge.
Reporting to the Vice President, Sales & Marketing, the…
Help come up with testing strategies (both automated and manual) to ensure we can move swiftly while maintaining reliability.
Job Types: Full-time, Permanent.
Previous experience in telecommunication,
call center and business analysis is an asset. Previous experience in BRS/BM/Aliant
call center environment and…
5+ years of experience leading contact
centre or contact centre operations. Accountable for contact
centre quality; develops contact centre quality monitoring…
Remote work available
Utilize statistical data on staffing,
call volume, employee performance, and call trends to identify process improvements and to enhance and drive performance;
A minimum 3+ years of experience in financial services industry with preference for experience with everyday banking and payment products; ideally 3+ years in a…
Experience with and/or understanding of
call centre technologies. Set a clear mission and deploy strategies focused towards developing service procedures,…
The primary responsibility of the Customer Support Manager (CSM) is to effectively and efficiently manage the Managed & Support Service (M&S) business for their…
Work with and support our multi-channel sales teams including inbound and outbound call-center sales, delivering best-in-class customer experience in our day to…
Oversee all daily credit and collections operations for customers.
Establish policies, practices and systems to improve cash flow and reduce receivables.
Our team of Account Managers are the front line of our business and are directly responsible for the generation of new business through outbound
Analyze various performance indicators in order to establish the team's performance (call volumes and questions from employees, daily activities, trends);
CUSTOMERS FOR LIFE CORP.
$36 an hour
1 year to less than 2 years.
Hire, train, direct and motivate staff.
Plan, organize, direct, control and evaluate the operations of establishments that provide…
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