Taproom Manager

Overview
We are seeking a highly organized, enthusiastic, and motivated Taproom Manager to lead the day-to-day operations of our taproom. This role is responsible for staff management, scheduling, customer experience, inventory control, event coordination, and maximizing taproom profitability. The ideal candidate is a natural team builder, thrives in a dynamic environment, communicates clearly, and is passionate about customer experiences.

Key Responsibilities:

Staff Management & Scheduling

• Oversee job postings, interviews, hiring, and onboarding of taproom staff
• Create and post job openings as needed
• Manage staff schedules and availability to meet operational needs while minimizing labor costs
• Organize and conduct individual check-ins with taproom staff to maintain engagement and performance
• Fill and/or support bartending shifts as needed to ensure proper coverage

Communication & Team Support

• Keep staff informed of new beers, events, and key updates to ensure a consistent customer experience
• Ensure staff have on-going beer education and quality assurance
• Manage general inquiries, answering questions or directing them to the appropriate person
• Communicate with brewery and production staff to coordinate tap lists and streamline ordering
• Communicate with graphic designer for signage, merchandise, social graphics, newsletter info, and website updates
• Monitor social media occasionally, responding to DMs as needed

Taproom Operations

• Monitor task completion, cleanliness, and organization; address issues promptly
• Maintain inventory and stock levels for cleaning supplies and related items
• Keeping event storage areas organized
• Oversee weekly tip distribution and report to accounting.
• Submit monthly sales reports to LGCA
• Manage keg rentals, including deposits, returns, and proper documentation

Inventory & Ordering

• Maintain stock and place orders for: Non-alcoholic beverages, Wine, cider, liquor, gluten-free beer, and cocktail ingredients
• Taproom glassware and merchandise (apparel, headwear, glassware for sale and licensees)
• Collaborate with graphic designer on merchandise orders throughout the year
• Track and manage accurate inventory levels across all taproom products
• Identify cost-saving opportunities by comparing suppliers and consolidating orders to reduce shipping costs
• Occasionally assist with brewery supply orders, deliveries, and general errands as needed

Event Planning & Coordination

• Maintain and manage the taproom’s event and reservation calendar
• Collaborate on new taproom event ideas, planning, and execution
• Coordinate private bookings and work with guests to tailor the space to their needs
• Plan and schedule food trucks, vendor pop-ups, and community events
• Manage applications and communication for offsite events such as beer festivals and markets

Sales & POS Management

• Develop and implement strategies to increase taproom sales
• Maintain and update POS (Square) for in-person and online sales

Job Type: Full-time

Pay: From $45,500.00 per year

Additional pay:

• Tips

Benefits:

• Casual dress
• Dental care
• Flexible schedule
• Mileage reimbursement
• On-site parking
• Paid time off
• Vision care
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Application question(s):

• Do you have your own vehicle?

Language:

• English (preferred)

Licence/Certification:

• Smart Choices (preferred)

Work Location: In person