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Quality Manager

Simplicity Air Ltd
4.0 out of 5
Hagersville, ON
$65,000–$70,000 a year - Permanent, Full-time


Hagersville, ON

Pulled from the full job description

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off

Full job description

Quality Manager

At Simplicity Air Ltd., we operate in a unique space: manufacturing, designing, installing, and servicing air conditioning, heating, and idle reduction technologies for heavy equipment, agriculture, specialty, work-truck, and off-road vehicle markets. We take our extensive field experience and apply that knowledge to design systems with serviceability, economics, and new technology to make our customer's products better. We have achieved recognition as a market leader, supplying simple solutions to complex vehicle environmental and climate challenges.

Simplicity Air Ltd has an immediate opening for a Quality Manager. We are looking for experienced people who want to find a challenging and rewarding role where they learn something new daily and impact the company. We want long-term enthusiastic people who enjoy their work as much as we do. We develop our products to make a difference in our unique space.

The Quality Manager's responsibilities include developing and maintaining FMEA, PFMEA, control plans, and internal audit systems, and creating and implementing processes to improve efficiency, effectiveness, and quality. Other responsibilities will include resolving product issues, identifying defects, and production errors and customer support.

The Quality Manager must possess the capabilities to drive the requirements into the development and continuous improvement of products and processes. The ideal candidate is expected to proactively identify where processes can be adapted and optimized to ensure cost-effectiveness and to ensure that quality standards and procedures are met and aligned with legislation and customer specifications.

Job Duties

  • Develop and maintain control plans, Failure Mode and Effects Analysis and Process Failure Modes and Effects Analysis for all new and current programs.
  • Leading a cross-functional team to investigate quality issues and recommend technical solutions.
  • Develop and implement quality management systems and processes.
  • Oversee and manage all aspects of quality control and assurance.
  • Follow up on crucial engineering change activities to ensure ECNs are processed seamlessly.
  • Track and resolve open issues pertaining to new product launches, develop control documents and other Customer-required quality documentation.
  • Oversee and manage all aspects of quality control and assurance.
  • Responsible for Non-Conformance issues and warranty.
  • Ensure great customer relations are developed and maintained.
  • Clearly and consistently communicate customer expectations to the Organization.
  • Provide written technical responses to customers on quality issues.
  • Perform Quality-Engineering activities for internal issues. (e.g., problem-solving, process audits, internal auditing, etc.).
  • Responsible for internal systems audit.
  • Liaison with Customers on quality issues, travel to customer locations to orchestrate, sort, confirm issues and conduct investigations.
  • Provide written technical responses to Customers on quality issues, i.e. CAR, 8D, 5 Why, etc.
  • Monitor and analyze quality performance metrics to identify trends and areas of concern.
  • Conduct workflow analysis and make recommendations for improvement.
  • Collaborate with cross-functional teams to drive continuous improvement initiatives.

Experience and Qualifications

  • Degree/Diploma/Program in Technology, quality management, or Engineering Technology.
  • Minimum 5 years of direct work experience in a Quality management capacity.
  • 5 years of practical experience with risk management, product testing, capability studies, and control plans.
  • Experience in taking at least one project through launch plus at least one year of subsequent production.
  • Expertise in FMEA and PFMEA techniques.
  • Knowledge and execution experience of APQP, PPAP, FMEA, PFMEA, Control Plans, and Process Flow.
  • Strong knowledge of quality control principles, methodologies, and tools.
  • Good current working knowledge of AIAG standards.
  • Quality Control background including problem-solving and root cause analysis.
  • Ability to create and review technical documentation, including project plans, test procedures, and design documents.
  • Sound technical background (hands-on) with a logical deductive reasoning approach (natural Engineer type).
  • Exceptional organizational abilities with task prioritization, multi-tasking, use of timelines and time management techniques.
  • Strong analytical and problem-solving abilities.
  • Proven ability to create and execute project plans that have achieved the identified targets.
  • Professional/mature demeanour under stressful situations.
  • Confident, consistent decisive personality.
  • Extremely detail-oriented and analytical thinker.
  • Proficient in using quality management software and tools.
  • Must be able to work with little supervision; must be self-directed.

This is an excellent opportunity for an experienced Quality Manager to join our team. We offer competitive compensation, a comprehensive benefits package, and opportunities for professional growth. If you are a highly motivated individual with a passion for quality excellence, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

Hours of Work: Monday to Friday, 8am to 5pm with a half-hour unpaid lunch.

Salary: $65,000 to $70,000 per year

Simplicity Air welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Types: Full-time, Permanent

Salary: $65,000.00-$70,000.00 per year


  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care


  • Monday to Friday
  • No weekends


  • Quality management: 3 years (required)
  • Control Plans: 3 years (required)
  • FMEA: 3 years (required)
  • PFMEA: 3 years (required)
  • Quality control principles: 3 years (preferred)
  • Root cause analysis: 3 years (required)
  • Internal audit systems: 3 years (required)
  • Quality assurance: 3 years (required)

Work Location: In person