Operations Supervisor, Afternoon Shift

Yurek Specialties Limited is a state-of-the-art processing facility in London, ON, which features the latest equipment to support the processing, production, and delivery of medical supplies and infusion equipment, along with related supplies, to the Elgin, Norfolk, Oxford, London-Middlesex, Huron, Perth, Grey, Bruce and Grand River counties.

We are currently looking for an Afternoon Shift Operations Supervisor to join our Yurek Specialties team in London, Ontario.

Job Summary:

The purpose of the Operations Supervisor position is to oversee and coordinate daily operational activities to ensure efficient and effective production and service delivery.

This role involves managing staff, optimizing processes, ensuring compliance with safety and quality standards, and driving continuous improvement initiatives. The Operations Supervisor will play a crucial role in achieving operational excellence, meeting organizational goals, and maintaining a high level of customer satisfaction.

The Operations Supervisor directly reports to the Leadership team.

Duties and Responsibilities:

• Supervise and lead a team of operational staff across various departments (pick-and-pack, delivery, pharmacy, and fulfillment) to ensure effective and efficient operations.
• Plan and direct workflow, assigning and reassigning work as needed to meet organizational goals and time sensitive orders.
• Assist with the demand planning and order sequencing based on urgency, customer priority and inventory availability. Ensure timely and efficient fulfillment and delivery while maximizing resource utilization and minimizing delays.
• Support and coach team members to achieve high performance.
• Promote cross-department collaboration and resource sharing for optimal utilization, focusing on continuous improvement opportunities to elevate operations and reduce costs.
• Resolve operational issues and address escalated concerns in a timely manner.
• Monitor and analyze KPI’s to assess operational effectiveness.
• Assist in identifying, investigating and root cause analysis to resolve process deficiencies.

Qualifications:

• 2-4 years related Leadership experience; cross functional and/or pick-and-pack environment is considered an asset.
• Highschool diploma required
• Excellent leadership and decision-making skills.
• Energetic, strong interpersonal, organizational and communication skills.
• Experience in implementing operational processes.
• Digital mindset: Comfortable using a variety of software and ERP platforms and driving adoption of new tools as they are introduced to the business.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. In accordance with Freedom of Information and Protection of Privacy Act, personal information will only be used for candidate selection.

Yurek is committed to a barrier-free respectful, and accessible work environment. Upon individual request, Yurek will endeavour to remove any barrier to the hiring process to accommodate those candidates with disabilities. Please inform us should accommodation be required at any point in the recruitment and selection process.

Job Types: Full-time, Permanent

Additional pay:

• Bonus pay

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Store discount
• Tuition reimbursement
• Vision care

Flexible language requirement:

• French not required

Schedule:

• Evening shift
• Holidays
• Monday to Friday

Ability to commute/relocate:

• London, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Have you supported and coached team members, including performance reviews and disciplinary actions?
• Are you comfortable using various software and ERP platforms?
• What is your salary expectation?

Education:

• Secondary School (required)

Experience:

• Leadership for cross-functional/ operations: 2 years (required)

Work Location: In person